Subway
1700 W Main St Suite C, Artesia
(575) 746-9010
Recent Reviews
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I placed a mobile order ordered a #15 Protein bowl with extra spinach and chipotle dressing! I have no extra spinach and no Chipotle at all! Also they don’t answer the phone very often.
Atmosphere: 1
Food: 1
Service: 1
The food was okay but the customer service was pretty poor in my opinion.
Atmosphere: 3
Food: 4
Service: 1
Fast service, the food was great, and there was almost no wait time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Subway Club
I asked for a egg and bacon on flat bread and they didn't have the egg thawed out so they decide it would be okay to toast it frozen and it didn't help the egg from being frozen when I got the sandwich the egg had made my toasted sandwich cold not professional at all.
Food: 1
Loved the food and no wait time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lays Baked Original
Bad service all around. Employee refused to do his job because a customer changed their mind on an order. The employee ignored the customer, walked to the back speaking under his breath and throwing things around.
Atmosphere: 1
Service: 1
This Subway in Walmart is good. Employee paid attention to each order. We did not need to repeat ourselves. Each sandwich was full with no skimping on ingredients.
The person taking our order(gentleman in his 30s?) was very bright and energetic! He also put a lot of energy into taking orders. Love this place!
Atmosphere: 5
Food: 5
Service: 5
McDonald’s gives me better food and they mess up my order a
Atmosphere: 1
Food: 1
Service: 1
I’m a huge fan of the salads but honestly the service was atrocious and pretty ridiculous tonight. The store doesn’t close till 10pm. I arrived at 9pm to order three salads. As soon as I walked in, I was informed that the lobby was closed. I waited for ten minutes in line to order my to go order until I was served. I’m not annoyed or mad about the wait. What made me angry is the service I received. I informed the girl that I needed three salads and she told me that they couldn’t do salads. I looked down at the counter and saw all the vegetables and meat needed to make them, I looked behind her and saw clean bowls and utensils available, so I asked why not. She informed me that it was too late and that they wouldn’t make them. The store didn’t close for another hour and they couldn’t be bothered to dirty three bowls for a salad. I then asked what the cut off time was or what changed because I had ordered salads previously through the app at the same time and she couldn’t answer me. I then pointed out that there wasn’t a difference between ordering the same thing at the same time or ordering it in the store except they couldn’t turn down an order in the app. At this point the girl turned and called the other girl working because she obviously had no justification or reasoning to give. The other girl begrudgingly starts to get things out to make salads and at this point I just walk out. I shouldn’t have to beg for a service that is offered all the time. I shouldn’t have to argue with an employee or justify why they should perform their job. I understand wanting to clean and get things done to close for the night but with an hour left and never having this issue before, yes I take that kind of service rudely. Either offer the same service every time or change the store hours if your employees are so set on doing the absolute bare minimum. This is coming from someone who has worked in the food industry and also been on closing shifts.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Worst bread I've ever had at any Subway.Service was excellent and possibly the largest Subway I've ever been in.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Cookies
I ordered on door dash and my steak and cheese came with no cheese.... Like how, and when I called just to let them know that I had an issue, they picked up and hung up.... Really bad costumer service. I've never had a problem going in, maybe they're busy, but I really wanted cheese on my steak and cheese... How do you mess that up????? It's in the name.
Atmosphere: 2
Food: 3
Service: 1
It's a Subway! It wouldn't be the "best restaurant" even at a truck stop, folks.
Food: 2
Service: 1
Bad Service. The workers can't work under pressure the guy had a bad attitude throwing stuff around.
Completely ignores online orders until you arrive at the store. I'm a busy mama i don't have time to wait for the employee to make everyone in lines sandwich before making mine even though mine was placed and paid for 25 minutes ago. Got my money back.
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