As a former McDonald's employee at a VERY BUSY LOCATION (in Maryland near DC) and as a long-time customer throughout the years here, this was the WORST service I have ever seen at your location! We have frequented this location, over the last 20+ years. Today was BAD! Two car lanes, they waited on at least 5 vehicles at the main lane while we were waiting at the other lane. Finally, we got into the line for PAY and PICKUP! The order was correct! However, by then our food was almost cold! I should have listened to my brother, who recently said that McDonalds Restaurants have been really bad recently! It is so wrong to delay taking orders and to be able to pick up for that long, etc., no matter how much or how little you spend. Not a good way to do business! This being our date-night take out we had hoped for better. We are so unhappy that this happened! All customers matter and deserve good service with warm, good food!
Atmosphere: 2
Food: 2
Service: 1
Chris Wheeler
THIS LOCATION IS NOT OPEN 24 HOURS!!! on google it shows the restaurant confirmed the hours recently and im just appalled why they would lie about something like this!? GET YOUR STORES HOURS CORRECTED. Some of us rely on stores being 24 hours and when they’re not it’s infuriating!!
Atmosphere: 1
Food: 1
Service: 1
E DJ
The staff was surprisingly very nice. We kept the order short, but detailed, they got everything correct. Thank you
Visit was on Saturday, 12;30 o.m.
Atmosphere: 5
Food: 5
Service: 5
Maurice Moortgat
Good food, service.
Atmosphere: 5
Food: 5
Service: 5
Patricia Stringfellow
Want extra lettuce? They GIVE you extra lettuce! Food always accurate and warm.
Atmosphere: 4
Food: 5
Service: 4
nick torres
No thank you
Atmosphere: 1
Food: 1
Service: 1
roberda hayden
On our way home from Camping. Fresh 🍟
Elksao Arias
It's not 24 hours
JuuuJuu (CRafter)
amazing service I got a free hand job with my meal in the bathroom by john he made me finish quite fast. Would recommend
Bathrooms were dirty and front counter staff were just standing around. This was at 9:00 at night.
Lucinda Herrera
For at least 8 months the service is not great period,the drive thru has gotten so bad. usually half can't speak proper English ,and are rude .we are regular customers . .around 2pm the person at 2nd window was rude but The worker at the First window was super nice as always! This is not the first time I've had a bad experience with that worker. (At the 2nd window).for almost 8 months service is unacceptable ,
Yvonne Cady
Quick and courteous service
Lincoln Petry
I just went to McDonald's to order my 3-year-old daughter a six-piece chicken nugget luckily when I got home I took a bite of the chicken nugget first I had found a hard plastic ceramic-like piece completely white the size of a small fingernail or a small tooth I've been calling non-stop for nearly an hour nobody cares to answer the phone I am incredibly mad because if my daughter had eaten that I would have been going to the hospital not knowing what's wrong
Raenae Garcia
I was waiting for my food but I never got it and they took my money. Tried calling them but nothing
As a former McDonald's employee at a VERY BUSY LOCATION (in Maryland near DC) and as a long-time customer throughout the years here, this was the WORST service I have ever seen at your location! We have frequented this location, over the last 20+ years. Today was BAD! Two car lanes, they waited on at least 5 vehicles at the main lane while we were waiting at the other lane. Finally, we got into the line for PAY and PICKUP! The order was correct! However, by then our food was almost cold! I should have listened to my brother, who recently said that McDonalds Restaurants have been really bad recently! It is so wrong to delay taking orders and to be able to pick up for that long, etc., no matter how much or how little you spend. Not a good way to do business! This being our date-night take out we had hoped for better. We are so unhappy that this happened! All customers matter and deserve good service with warm, good food!
Atmosphere: 2
Food: 2
Service: 1
THIS LOCATION IS NOT OPEN 24 HOURS!!! on google it shows the restaurant confirmed the hours recently and im just appalled why they would lie about something like this!? GET YOUR STORES HOURS CORRECTED. Some of us rely on stores being 24 hours and when they’re not it’s infuriating!!
Atmosphere: 1
Food: 1
Service: 1
The staff was surprisingly very nice. We kept the order short, but detailed, they got everything correct. Thank you
Visit was on Saturday, 12;30 o.m.
Atmosphere: 5
Food: 5
Service: 5
Good food, service.
Atmosphere: 5
Food: 5
Service: 5
Want extra lettuce? They GIVE you extra lettuce! Food always accurate and warm.
Atmosphere: 4
Food: 5
Service: 4
No thank you
Atmosphere: 1
Food: 1
Service: 1
On our way home from Camping. Fresh 🍟
It's not 24 hours
amazing service I got a free hand job with my meal in the bathroom by john he made me finish quite fast. Would recommend
Fresh hot food comes out pretty fast
Restaurantji Recommends
Bathrooms were dirty and front counter staff were just standing around. This was at 9:00 at night.
For at least 8 months the service is not great period,the drive thru has gotten so bad. usually half can't speak proper English ,and are rude .we are regular customers . .around 2pm the person at 2nd window was rude but The worker at the First window was super nice as always! This is not the first time I've had a bad experience with that worker. (At the 2nd window).for almost 8 months service is unacceptable ,
Quick and courteous service
I just went to McDonald's to order my 3-year-old daughter a six-piece chicken nugget luckily when I got home I took a bite of the chicken nugget first I had found a hard plastic ceramic-like piece completely white the size of a small fingernail or a small tooth I've been calling non-stop for nearly an hour nobody cares to answer the phone I am incredibly mad because if my daughter had eaten that I would have been going to the hospital not knowing what's wrong
I was waiting for my food but I never got it and they took my money. Tried calling them but nothing
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