Subway
460 NM-528, Bernalillo
(505) 771-8184
Recent Reviews
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We had come in yesterday (5/24/25) for lunch, but this location was pretty busy, but we didn't mind waiting. The young gentleman that was making sandwiches was working hard and fast to help the line of customer's while I believe he was slicing lunchmeat. At this point we though he was by himself since the line continued to grow until a woman walked out from the back room and then shorty returned, not even offering to help the young man dealing with the large line of customers. I found this to be very odd and disrespectful to the young man having to multitask while visibly sweating with no help. Although this occurred our food was neat and prepared efficiently and came out delicious. Whoever is in charge of this location should have a conversation with this woman about helping her fellow coworker, if she was to help him the line would have gone by faster and the gentlemen wouldn't have had to work so hard while doing multiple things at once.
I ordered food off uber eats... we got two blts with one with extra bacon. To say our food was sad. We got no cheese or extra bacon on the sandwich.. idk look at the photo
Every time I stop for breakfast the person working are not friendly. Need better customer service with a smile
Excellent service from the line employee working. Seriously, there should be more employees. I waited a good portion of my lunch period, not that the employee wasn't busting her tail taking care of customers. But others walked in and turned around and left. C'mon man, this is a busy place and needs more help to keep from losing business.
Atmosphere: 4
Food: 5
Service: 5
Staff was so rude to elderly and acted like they had to rush everything, we all know that minimum wage isn’t much but their character was beyond minimum wage. Those two individuals on your damn payroll need to look for another job. Will never revisit this location, it’s managed poorly and staff is bare minimum in all areas as well as cleanliness. Just a disgusting experience all the way around!!!
Atmosphere: 1
Food: 1
Service: 1
Old hard bread for a $16 dollar sandwich! Never eating at this location again. No wonder Jersey Mike's is doing so well.
Atmosphere: 1
Food: 1
Service: 1
Fresh food good
Atmosphere: 5
Food: 5
Service: 5
When a customer asked for veggie sandwich is because he/she is vegetarian and the employees gloves can’t touch meat. Then the employee should not get upset when customer asked her to change the plastic gloves.
Also this place should have two employees at all times . I walked with the sandwich because the employee has to make online order and I was very hungry.
Manager on duty the evening of 6/1/2023 should NOT manage! Very rude & tossed my 5 subs aside for employee to finish. I've ever experienced this at this location before so disappointed. But young gentleman there was kind so he completed my
Atmosphere: 3
Food: 4
Service: 2
When a customer asked for veggie sandwich is because he/she is vegetarian and the employees gloves can’t touch meat. Then the employee should not get upset when customer asked her to change the plastic gloves.Also this place should have two employees at all times . I walked with the sandwich because the employee has to make online order and I was very hungry.
Restaurantji Recommends
Is the best place ever and it's so good the gentleman with the oxygen is the best person that works there his customer service is amazing
Best customer service I've ever had
When a customer asked for veggie sandwich is because he/she is vegetarian and the employees gloves can’t touch meat. Then the employee should not get upset when customer asked her to change the plastic gloves.Also this place should have two employees at all times . I walked with the sandwich because the employee has to make online order and I was very hungry.
Placed my order 8 am for a pick up of 3 footlong subs. When we got there they were not ready even though my app said they were ready for pick up. The 1 employee who was working said his co-worker came and punched in then left. He then started to make the subs but they were wrong but he tried. I will go across the street in the future and will never order from this store again. We were also in there for 30 minutes and were very late for a soccer game.
Waited 5 minutes and knowone came out to either greet me or took my order so I took my money else where
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