Carlsbad Caverns Trading Company

727 Carlsbad Cavern Hwy, Carlsbad
(575) 785-2281

Recent Reviews

Sort by
Alan Li

Slowest fast food. Only two poor guys working.

Brandon Morgan

Given how amazing the caverns were, I absolutely had to leave with something tangible to remember them by, and fortunately the gift shop here is pretty massive (I guess massive caverns deserve a massive gift shop? :D) and has TONS of outstanding options to choose from. I feel like I probably spent a full hour scouring all the great choices and was super happy with what I eventually ended up settling on... including the price, which I feel was very reasonable for a gift shop, especially one tied to such a crazy-popular stop. Definitely recommend budgeting some time for this place as well if you are touring the caverns. Hopefully you will find something cool/quirky to help you remember your visit just like I did!

Brooks Sun

This gift shop is located inside the visitor center.Its the perfect place to stop for souvenirs and gifts.The woman who helped us who's name I believe was Ashleena was very helpful and kind.We will be coming back here.

Stephanie Croatt

Good food and very convenient location! Pat did a fantastic job of fixing a mistake on our order. Kudos for excellent customer service!

Danielle Gonzalez

If you're doing pet reservations with them, it's understaffed and needs better communication. Otherwise the cave and care is remarkable

Brendon Bosenbark

After the full cavern walk a smothered beef burrito in the tavern really hit the spot. Staff was super friendly, shout out to Pat for making a simple cafeteria lunch a great experience!

Joseph Shoemaker

We loved the Cavern but this is a review of the gift shop. We bought 5 t shirts and I wear a XXL normally with no issue. The XXL we got from here was more like a Large. The shirts run extremely small. This was not the only one that ran this small. I would try them on before buying. We are so disappointed since 3 shirts don’t fit at all. Had to give them to our son.

Edit: The gift shop did contact me regarding the shirt sizes and did what they could to make the situation right.

Roam2u

The location is worth being there since coming out of the Carlsbad Caverns to get nick nack collectibles and alien stuff so fun. The coffee is great go to the left and in the back and get some, in expensive too. The gentleman I spoke with at the counter when you enter was super informative of the area. He wears a baseball cap so you’ll recognize him. Thanks for all the info on the area sir! Worth stopping in, large store inside.. oh and check out the Sasquatch!! Insanely cool

Maria Hines

You can spend the whole day and still not see everything definitely a must see

Lisanne Petracca

My mom and I visited Carlsbad Caverns Trading Company today and had a wonderful experience. Excellent gift shop with lots of variety, and some nice treats at the end of the day exploring the caverns. Pat in particular was very kind and helped us work through a payment issue. Thanks for having us!

Gary Standke

Limited cafe in the gift shop at the Caverns entrance. Nothing gluten free but Lays potato chips and soda. The cafe inside the Caverns is gone but there is a limited gift shop down there, but just the same stuff as the ground level shop

stephanie barley

We had an incredible day in the cave!
And then it got even better. We enjoyed a sandwich in the Cafe and PAT served us the most delicious sauce on the the pork sandwich. A wonderful day

Everett Lilly

An amazing gift shop. They have everything! We got $10 t-shirts and like 5 different alien things for only $15. The aliens out front were very fun to pose with as well.

J Z

Horrible kennel experience. I don’t think I’ve ever run into a ruder more angry person than the young lady working in the gift shop. It was unprovoked and so unnecessarily hostile that I could quite possibly gaslight myself into thinking it didn’t happen?!? Never able to board our dog and frankly wouldn’t have left her with them anyways after that experience. They also had a piece of dog crate outside the kennel entrance that was covered in feces. Apparently the situation with the woman in the gift shop is well known as per the park rangers. They told me they have had lots of issues and to please fill out a survey. Who ever runs this place needs to look into this. If the woman at the gift shop reads these reviews ….you are too young to be such an angry person. I hope you find peace and settle whatever is making you so angry/upset.Anyway - make other arrangements for your dog so you can enjoy the park as a family.

Alejandro Garza

Very bad service !! Very dirty place

Loading...