Slowest drive thru. Waited 20 mins at 3pm with 2 cars in front of me for a 3 piece. Then the chicken was cold. Last time I came here similar situation long wait time, cold chicken and very old french fries. PS. It's now been 35 mins, stuck in drive thru, not during a rush hour. Neither vehicle in front of me has moved. 3rd and last time I'll ever come here
Atmosphere: 1
Food: 1
Service: 1
Maria Hernandez
I placed an order on the kiosk and 20 minutes later I asked where my order was, they said it’s next. 30 minutes later I complained to your manager I still didn’t have my food. They forgot where the order was. I am very disappointed left without my order.
Atmosphere: 1
Food: 3
Service: 1
Seth Sturdivant
staff was rude. Food was overcooked massively. It took 45 minutes to get a famous Bowl at 8 o’clock at night if you have work a 17 hour shift and are looking for something quick. This is not the place.
Atmosphere: 1
Food: 1
Service: 1
Sherry Entz
Friendly staff. Food was cooked fresh
Atmosphere: 5
Food: 5
Service: 5
Dewayne Stout
The place was dirty, trash cans running over. Wait 30 mins for a 3 piece, and they got that wrong, not much has changed
Atmosphere: 1
Food: 1
Service: 1
mary guerrero
We were Passing through, going home from a girls trip to Ruidoso, your staff was rude. Service was horrible, lady told us she couldn't take our order because she was going on her break, three kids are sitting in a corner having their break, no one at the counter, we had to ask someone to help us, and seem upset that we did, our orders were wrong or food was left out, when i told your worker that he had left an item out, he mouth off after i walked off and one of my friends heard him, and other customers were saying the same thing, but after reading the other reviews, nothing has really changed, your management is bad, and your company doesn't seem to care, or do you not read your reviews, those young workers don't seem to care or know about customer service.
Max Pena
The restaurant dining area is nice, but the food was dry and the staff was poorly managed. The food service was extremely slow. We ordered at the kiosk, there were at least 5 employees and it took 25 minutes to get a combo meal. There was no ice in the soda machine and everyone working moved in slow motion. One employee was walking with chicken in tongs and the other hand on her cell phone talking to someone.
Atmosphere: 4
Food: 2
Service: 1
randy fulcher
Pretty good chicken along as it is fresh so far I went 3 times and always fresh
Atmosphere: 5
Food: 5
Service: 5
Angelina Placencio
Jennifer was very rude.Not sure if that’s her name but she definitely needs some training on customer service.She was very disrespectful from the beginning and arguing with me at the window as if she doesn’t have a job to do.Even then she couldn’t take 1 SECOND to put utensils or napkins in the bag.
Atmosphere: 1
Food: 3
Service: 1
Carlos Candela
Fried Chicken is not what it used to be like back in the day
Really bad service so bad you should stop serving food if you can’t do it whenever we came they didn’t have fries nether briskets plus waiting 45 minutes and instead of fries they put some weird stuff and costed the same as if we would ov bought fries and briskets
Atmosphere: 1
Food: 1
Service: 1
Nestor Perez
My order wasn't ready even after 1 hour
Atmosphere: 1
Food: 1
Service: 1
Jennifer Chidester
Nuggets were dry and hard. Service was poor
Food: 2
Service: 2
Kathleen Rodriguez
Food is extremely salty and they haven't been completing the order. They forgot the gravy on one order and again today didn't fill the order for the meal.
Atmosphere: 2
Food: 3
Service: 2
Stephanie Nichole
I love KFC but they are so frustrating. You can go one day and order something with no problem. Literally go back a day later and be told that you can only order that online. Please get together. It makes no sense that one day it's available and the next online only. I wasted a lunch hour for this issue.
Slowest drive thru. Waited 20 mins at 3pm with 2 cars in front of me for a 3 piece. Then the chicken was cold. Last time I came here similar situation long wait time, cold chicken and very old french fries. PS. It's now been 35 mins, stuck in drive thru, not during a rush hour. Neither vehicle in front of me has moved. 3rd and last time I'll ever come here
Atmosphere: 1
Food: 1
Service: 1
I placed an order on the kiosk and 20 minutes later I asked where my order was, they said it’s next. 30 minutes later I complained to your manager I still didn’t have my food. They forgot where the order was. I am very disappointed left without my order.
Atmosphere: 1
Food: 3
Service: 1
staff was rude. Food was overcooked massively. It took 45 minutes to get a famous Bowl at 8 o’clock at night if you have work a 17 hour shift and are looking for something quick. This is not the place.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff. Food was cooked fresh
Atmosphere: 5
Food: 5
Service: 5
The place was dirty, trash cans running over. Wait 30 mins for a 3 piece, and they got that wrong, not much has changed
Atmosphere: 1
Food: 1
Service: 1
We were Passing through, going home from a girls trip to Ruidoso, your staff was rude. Service was horrible, lady told us she couldn't take our order because she was going on her break, three kids are sitting in a corner having their break, no one at the counter, we had to ask someone to help us, and seem upset that we did, our orders were wrong or food was left out, when i told your worker that he had left an item out, he mouth off after i walked off and one of my friends heard him, and other customers were saying the same thing, but after reading the other reviews, nothing has really changed, your management is bad, and your company doesn't seem to care, or do you not read your reviews, those young workers don't seem to care or know about customer service.
The restaurant dining area is nice, but the food was dry and the staff was poorly managed. The food service was extremely slow. We ordered at the kiosk, there were at least 5 employees and it took 25 minutes to get a combo meal. There was no ice in the soda machine and everyone working moved in slow motion. One employee was walking with chicken in tongs and the other hand on her cell phone talking to someone.
Atmosphere: 4
Food: 2
Service: 1
Pretty good chicken along as it is fresh so far I went 3 times and always fresh
Atmosphere: 5
Food: 5
Service: 5
Jennifer was very rude.Not sure if that’s her name but she definitely needs some training on customer service.She was very disrespectful from the beginning and arguing with me at the window as if she doesn’t have a job to do.Even then she couldn’t take 1 SECOND to put utensils or napkins in the bag.
Atmosphere: 1
Food: 3
Service: 1
Fried Chicken is not what it used to be like back in the day
Atmosphere: 2
Food: 1
Service: 5
Restaurantji Recommends
Really bad service so bad you should stop serving food if you can’t do it whenever we came they didn’t have fries nether briskets plus waiting 45 minutes and instead of fries they put some weird stuff and costed the same as if we would ov bought fries and briskets
Atmosphere: 1
Food: 1
Service: 1
My order wasn't ready even after 1 hour
Atmosphere: 1
Food: 1
Service: 1
Nuggets were dry and hard. Service was poor
Food: 2
Service: 2
Food is extremely salty and they haven't been completing the order. They forgot the gravy on one order and again today didn't fill the order for the meal.
Atmosphere: 2
Food: 3
Service: 2
I love KFC but they are so frustrating. You can go one day and order something with no problem. Literally go back a day later and be told that you can only order that online. Please get together. It makes no sense that one day it's available and the next online only. I wasted a lunch hour for this issue.
Food: 5
Service: 1
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