This is why I stopped spending my money at Starbucks. Ordered a pink drink, they made it totally wrong, looked and tasted like crap. I wanted a remake but the lady wanted to argue that there’s no fruit or whip that goes in the drink. Just give me a refund lady and when you have time, ask to be trained on the drinks instead of ruining your the mood of your clients and thusly ruining your business. Bad taste, bad service, no thanks!
Atmosphere: 2
Food: 1
Service: 1
John Assamachida
Stop with the generic copy-paste “I’m sorry” replies. Nobody is clicking your stupid link.
Extremely rude and aggressive staff around noon Tuesdays. Bev and especially the girl it was working with. They’re a duo of disaster. It’s as if they love messing with the customers.
I think my drink was messed with. Unsure
Atmosphere: 1
Food: 1
Service: 1
Amanda Hicks
Husband was being himself and friendly and asked what’s good because he’s unfamiliar with Starbucks. The girl gave him a recommendation and then he said “I want the one you said you liked I’ll see you at the window”.
She thought he was flirting with her so she made “Bev” go to the window and was being very rude to my husband.
If customer service is too awkward for you to handle maybe you should get another job.
Atmosphere: 1
Food: 1
Service: 1
Kevin Kerst
This store keeps making their own rules on how the starbucks rewards work the treats customers like ghosts I eventually left without my order
Atmosphere: 4
Food: 5
Service: 2
ugras kaplan
Best place of the town
Patrick Carter
This location is not as Convenient as the one in Albertson's, I go to this location because it uses the Starbucks app📱. It has great breakfast sandwiches, like the breakfast Gouda, love the tea dirinks etc. Not too busy, orders come out pretty fast. Good location .
Susan Wessinger
It's a Starbucks with super fast service
Atmosphere: 4
Food: 4
Service: 4
Miguel Silva
Friendly staff. Coffee were good. Clean dinning/seating area.
janie Balzano
Ok so today ordered 2 ordinary venti drinks everything else I asked for they were out of of course...gave him a 20 he said your drinks are 18 .00 I said nope and he said oh well let me see slammed the window came back with a 5 a guarter and dime and I said this is not the correct change ...he said we don't have any ones ....so he slammed the window and kept the rest...Someone better check cameras you have some theft going on....
Andy Krahn
Coffee tastes good, staff was pleasant, but the place is dirty! Dirty parking lot, Dirty restroom, dirty everything. First thing in the morning too. Clearly Nobody cleaned at closing or opening.
One thing I've learned about being here in Carlsbad is that you have to lower your expectations.
Benjamin Corsey
I've enjoyed the suggestions that the staff provides. Delicious and a brand I trust.
Anthony McCloskey
Typical Starbucks, with an atypically nice staff!
Casey Braun
Long long time Starbucks lover and ex employee. This location is hit or miss, lately it’s been all misses. Mobile orders are supposed to be made along with cafe and drive thru orders. This morning I came in 20 mins after ordering, food was ready but then I stood and waited for an additional 20 mins before my drink was done. I counted roughly 15 cars getting their orders filled thru the drive thru. This means mobile orders are backed up, so management should step in to help catch up right? WRONG. The manager was restocking the cream and sugar for 10 mins while 20 people waited for drinks. The baristas are always nice and friendly, just wish they could get the support they need. I’ll be coming back but only because it’s the only Starbucks in town
Kristie Strieby
Normally service is very quick. I went thru the drive thru today and it was very slow. They had already forgotten what I wanted by the time I got to the front of drive thru. They handed me drink before payment so it made it take longer for me to pay since had to balance my drink while doing so
This is why I stopped spending my money at Starbucks. Ordered a pink drink, they made it totally wrong, looked and tasted like crap. I wanted a remake but the lady wanted to argue that there’s no fruit or whip that goes in the drink. Just give me a refund lady and when you have time, ask to be trained on the drinks instead of ruining your the mood of your clients and thusly ruining your business. Bad taste, bad service, no thanks!
Atmosphere: 2
Food: 1
Service: 1
Stop with the generic copy-paste “I’m sorry” replies. Nobody is clicking your stupid link.
Extremely rude and aggressive staff around noon Tuesdays. Bev and especially the girl it was working with. They’re a duo of disaster. It’s as if they love messing with the customers.
I think my drink was messed with. Unsure
Atmosphere: 1
Food: 1
Service: 1
Husband was being himself and friendly and asked what’s good because he’s unfamiliar with Starbucks. The girl gave him a recommendation and then he said “I want the one you said you liked I’ll see you at the window”.
She thought he was flirting with her so she made “Bev” go to the window and was being very rude to my husband.
If customer service is too awkward for you to handle maybe you should get another job.
Atmosphere: 1
Food: 1
Service: 1
This store keeps making their own rules on how the starbucks rewards work the treats customers like ghosts I eventually left without my order
Atmosphere: 4
Food: 5
Service: 2
Best place of the town
This location is not as Convenient as the one in Albertson's, I go to this location because it uses the Starbucks app📱. It has great breakfast sandwiches, like the breakfast Gouda, love the tea dirinks etc. Not too busy, orders come out pretty fast. Good location .
It's a Starbucks with super fast service
Atmosphere: 4
Food: 4
Service: 4
Friendly staff. Coffee were good. Clean dinning/seating area.
Ok so today ordered 2 ordinary venti drinks everything else I asked for they were out of of course...gave him a 20 he said your drinks are 18 .00 I said nope and he said oh well let me see slammed the window came back with a 5 a guarter and dime and I said this is not the correct change ...he said we don't have any ones ....so he slammed the window and kept the rest...Someone better check cameras you have some theft going on....
Coffee tastes good, staff was pleasant, but the place is dirty! Dirty parking lot, Dirty restroom, dirty everything. First thing in the morning too. Clearly Nobody cleaned at closing or opening.
Restaurantji Recommends
One thing I've learned about being here in Carlsbad is that you have to lower your expectations.
I've enjoyed the suggestions that the staff provides. Delicious and a brand I trust.
Typical Starbucks, with an atypically nice staff!
Long long time Starbucks lover and ex employee. This location is hit or miss, lately it’s been all misses. Mobile orders are supposed to be made along with cafe and drive thru orders. This morning I came in 20 mins after ordering, food was ready but then I stood and waited for an additional 20 mins before my drink was done. I counted roughly 15 cars getting their orders filled thru the drive thru. This means mobile orders are backed up, so management should step in to help catch up right? WRONG. The manager was restocking the cream and sugar for 10 mins while 20 people waited for drinks. The baristas are always nice and friendly, just wish they could get the support they need. I’ll be coming back but only because it’s the only Starbucks in town
Normally service is very quick. I went thru the drive thru today and it was very slow. They had already forgotten what I wanted by the time I got to the front of drive thru. They handed me drink before payment so it made it take longer for me to pay since had to balance my drink while doing so
Loading...