Subway
2009 W Pierce St, Carlsbad
(575) 234-1393
Recent Reviews
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Best restaurant in town!
Atmosphere: 5
Food: 5
Service: 5
Very friendly and helpful staff. My server pointed out that my favorite sandwich would be on sale the next day, thus up selling and making sure I'd be back next day. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Just had the absolute worst experience at the Subway on pierce st. We went in and ordered 3 deals of the day. The person making the sandwiches stayed making footlongs to which I reminded him that we ordered 3 deals of the day. He apologized and corrected the issue. The person ringing up the order asked what we had ordered to which I said 3 deals of the day. She asked if we wanted anything else to which I had put a bag of chips and my husband had ordered the cookies and i said just whatever comes with the deals of the day. She rang us up for each item individually and didn't give us cups. When I asked for cups for that come with the deals of the day instead she argued with me and said that she had asked us multiple times what else we wanted and she said we didn't say anything. I told her yes, I had said whatever came with the deal of the day. She said no I didn't to which I said that I did say it two times. So instead of deal of the day pricing we were charged 31.00. It should have been 21 plus tax, she refused to give us our drinks. We went outside and called the number on the receipt. It, of course, just rang into the store. Whoever answered just kept saying sorry. We asked if we could come back in and at least get our drinks to which she said no I can't do that. We told her that we would be calling corporate and again she just apologized not did nothing. Very disrespectful and argumentative to customers and unwilling to make things right. Person that answered the phone was Jennifer and the one who rang us up with Lila...... very bad customer service. I hope corporate can straighten it out.
Atmosphere: 1
Food: 1
Service: 1
Love it here! They made my sandwich very quickly and are very friendly people. They should really get raises!
Atmosphere: 5
Food: 5
Service: 5
A short woman with glasses with black hair served us very reluctantly, too bad for the restaurant, if you don't feel like working you better stay at home, I came from Dallas, TX.
Poor customer service employees don’t show interest in job.
Atmosphere: 1
Food: 1
Service: 1
so for one we ordered for pickup 30 minutes ago and we came to pick it up they still havent made it & there making everyone elses . def need the manager yall dont know how to do ur job
Atmosphere: 2
Food: 3
Service: 1
Two gentlemen working the front were very polite and respectful. Yes ma'am no ma'am. I loved it. They don't make them like that anymore. Good job guys. Also clean and delicious
Atmosphere: 5
Food: 5
Service: 5
Ever wonder why people pay $10 extra to not just go get the food themselves? go experience the customer service at this place and you'll completely understand.
Atmosphere: 2
Food: 4
Service: 1
Ever wonder why people pay $10 extra to not just go get the food themselves? go experience the customer service at this place and you'll completely understand.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Britney was really helpful and nice .. thanks
Atmosphere: 5
Food: 5
Service: 5
Very rude here just go to walmart
Atmosphere: 1
Food: 4
Service: 1
Food was ok. Nothing special. Employees were kind and helpful, very messy
Atmosphere: 2
Food: 3
Service: 4
All 3 girls working behind the counter, seemed as though they all hated their job. Zero personality, and just very brash in their attitudes.
Atmosphere: 2
Food: 4
Service: 1
Nice clean place! Great Associates and food was just as expected. Great choice!
Parking: Small area to park. But still accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T, Cookies
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