The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Thomas Coleman
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Brett Nellessen
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Michelle Corral
Services for hiring are horrible and unprofessional, manager had me going back and forward 3 times for 3-4 days for information. Manager was lazy and stayed in the kitchen not doing anything btw, everyone besides her attending me the first day i went for my “first day, the staff is amazing, the manager should be looked into, unprofessionalism is actually ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Bryan Silva
Two of the girls in the front are very unprofessional and do not pay attention to their job. They had us wait for our order while it was up on the rack ready to had out before a third worker noticed and gave us our food.
Service: 1
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Rmz Ann
Why change the fries!! They had something good and decide to do a change
Ecofastprint
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena
Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
J. Carlos Garcia
Staff were very helpful
Atmosphere: 4
Food: 5
Service: 5
Freddie Hudson
This place is terrible over a hour wait just for food to be cold and placed sloppy in bag. The store should close down honestly
The service is terrible. The only two women there today, you couldn't even speak to them. They were so bitter and angry. I waited 30 minutes for my order, and they never gave it to me. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Linda Williams
I ordered on line. The app said 20 minutes. I was 20 minutes away. I arrived my order wasn't even started. I asked for a refund, they told me 3 to 5 days and my funds would be returned. UNSATISFACTORY. Unless you wanna wait a long time
Atmosphere: 1
Food: 1
Service: 1
Al Jones
I had heard their wings were good, but had never tried them. Well, today I did, and they were very good. I highly recommend them.
The wingstop in Hobbs New Mexico need to train their staff on customer service. The little girls would rather take selfies than help you out.
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Services for hiring are horrible and unprofessional, manager had me going back and forward 3 times for 3-4 days for information. Manager was lazy and stayed in the kitchen not doing anything btw, everyone besides her attending me the first day i went for my “first day, the staff is amazing, the manager should be looked into, unprofessionalism is actually ridiculous.
Atmosphere: 3
Food: 4
Service: 1
Two of the girls in the front are very unprofessional and do not pay attention to their job. They had us wait for our order while it was up on the rack ready to had out before a third worker noticed and gave us our food.
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Why change the fries!! They had something good and decide to do a change
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Staff were very helpful
Atmosphere: 4
Food: 5
Service: 5
This place is terrible over a hour wait just for food to be cold and placed sloppy in bag. The store should close down honestly
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food is great and staff is friendly
Atmosphere: 5
Food: 5
Service: 5
The service is terrible. The only two women there today, you couldn't even speak to them. They were so bitter and angry. I waited 30 minutes for my order, and they never gave it to me. 👎👎👎
Atmosphere: 1
Food: 1
Service: 1
I ordered on line. The app said 20 minutes. I was 20 minutes away. I arrived my order wasn't even started. I asked for a refund, they told me 3 to 5 days and my funds would be returned. UNSATISFACTORY. Unless you wanna wait a long time
Atmosphere: 1
Food: 1
Service: 1
I had heard their wings were good, but had never tried them. Well, today I did, and they were very good. I highly recommend them.
Atmosphere: 3
Food: 5
Service: 4
They don't answer the phone
Service: 1
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