Sonic Drive-In

2404 E Hwy 66, Gallup
(505) 863-2231

Recent Reviews

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Kimberly Plummer

Fast friendly service. I love the milkshakes here.

Atmosphere: 4

Service: 4

Recommended dishes: Tots, Onion Rings, Strawberry, Mozzarella Sticks, Chili Cheese Coney

Maria Clark

Terrible service. The employee was rude and sarcastic. We waited a long time after pressing the button twice, there were no cars on the drive thru line so we didn’t think it would take 10 mins to have an employee take our order. When no one answered, we drove to the drive-thru and waited again. When I placed our order, the employee repeated it back incorrectly. We tried ordering again, and once again the order was repeated completely wrong. It was extremely frustrating, and the employee’s attitude came across as sarcastic and unprofessional. I have never experienced service like this at this location before. Very disappointing and unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Diane McDargh

I ordered an apple ice tea and was given pickle tea. The last time I went I waited thirty minutes for four drinks, and this was ordered ahead of time, I went to the door to get my drinks and she threw them at me. They never give you ice, everything is cold when it should be hot and hot when it should be cold. They just need to close for good.

Atmosphere: 1

Food: 1

Service: 1

Heyno Snalie

Drive thru only. Ice cream machine always down. Correct dollar amount only. Shoddy service. Super long line/wait.

Atmosphere: 1

Food: 1

Service: 1

Jorge M.M.

Took too long for two orders with no line

Atmosphere: 1

Food: 2

Service: 1

Natoya Johnson

Does not know how to take gift cards and credit/debit cards.

Ina Marie

Waited:08 before. Took my order. Paid. Later they come back n said they didn't have the signature ingredient for the drink I ordered. Then had to go back inside to get my money. All I wanted was a cold drink, therefore sonic.

Burt Lynch

They need a sign that says no ice in front I E-fffN waited over 30min n drive thru an to be told no ice an not excepting card also to have correct change . Plus all employees are kids . They need adult supervision.

Atmosphere: 1

Food: 1

Service: 1

Justin Garcia

Wasn’t thrilled with the food and the drinks didn’t have carbonation.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Tots, Onion Rings

nakeisha begaye

They don’t check their soda machine they gave me a carbon water instead of soda. Service very rude, an I get missing items

Atmosphere: 1

Food: 2

Service: 1

Shelby White

I got a chicken sandwich that was so hard and rubbery I couldn’t bite it 🤢 Onion rings were burnt. Also took forever to get my order. The drink was good though.

Atmosphere: 1

Food: 1

Service: 2

Ghould Child81

It's a gamble at this location. Either you're going to get a decent staff or a forgetful staff.

Atmosphere: 3

Food: 4

Service: 2

branson johnson

Worst customer service ever! Waiting 30+ mins for an online order 👎 when asked for a manager was told to call mr.reed 😔 you didn't give me your name either 🫡

Atmosphere: 1

Food: 1

Service: 1

Dave

Double or triple smash burger anytime please ?

Atmosphere: 5

Food: 5

Service: 5

AV P

The service sucks at this location, waiting 20 minutes for a mobile order and not only that waiting another 20 minutes for for 2 drinks that was never given and also the stalls or the drive thru speaker wasn’t working so had go to window and ask for my drinks and was never ? given an apology for long wait time,

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Tots, Fries, Footlong Quarter Pound Coney

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