Dairy Queen Grill & Chill

Thank you for being here.

Outrageously paid $5.50 plus tax for what you see in the photo. Barely a scoop of ice cream with a few drops of Carmel. When I asked why there was so little ice cream less than half of the same thing I ordered yesterday at another Dairy Queen the sassy lady said, “ I make them weigh them. It’s the correct weight.” Well lady, other Dairy Queen’s make their product look good and have an appropriate portion for a five dollar purchase. Look closely at my photo and you can see the extra fifty cents for whipped cream. That lady was lounging on the counter while her two employees working were scrambling to fill orders. Most disappointing ice cream purchase in my lifetime. The blizzard my son got was good but he said not nearly as much cookie dough as he has gotten the last week at other DQ’s all over NM and AZ and only $1 more than my pitiful sundae. We have fewer DQ’s where we live so have been to DQ five times this week. I have never given a one star review but this deserved it. Skip this DQ and go to one who serves customers and makes their product look like advertised. Or, get triple the ice cream for a Sunday at half the price at Sonic just down the street.

Atmosphere: 1

Food: 1

Service: 1

Very nice stop but service is painfully slow.

Atmosphere: 4

Food: 4

Service: 2

New workers with bad attitude, went in wensday about 6:00 pm . The lady was talking my order has a bad attitude. I usually come in a lot and usually all worker's are nice, even the owner is really cool, But I won't be coming in no more. These new workers are going to bring down this dairy Queen.

Atmosphere: 1

Food: 1

Service: 1

Good stop for ice cream on a long drive

Atmosphere: 2

Food: 4

Service: 4

Good place to stop by and grab a bite.

Atmosphere: 5

Food: 5

Service: 5

I ordered a 6 piece sauced basket. I got 2 whole chicken strips and 2 strips broke into half to make up the other 4 strips! Not to mention, they forgot my gravy! Thanks for ripping me off, dairy queen! 0 stars!!!

Atmosphere: 1

Food: 1

Service: 1

Quick surprise while getting gas

Atmosphere: 5

Food: 5

Service: 5

Great customer service and very clean DQ! Although, they don’t have my fav HAWAIIAN BLIZZARD 😭 it’s okay, still enjoyed our late night treat. Thank you all!

12/18/2024
8:30 pm

This is my first visit to this Dairy Queen. I usually go to Sonic on the other side of town because you get more for your money. However, I figured I'd give this DQ a try since my hotel was down the street.

I noticed the dining area was clean and was quite busy. A tall young guy took my order, and either he was not in the mood to be there or was tired. I say that as he seemed to have the "I don't want to be here, demeanor." I didn't take this personally, obviously, but it was not an enthusiastic or happy presentation.

There were two young ladies also working in the background (or drive-thru), and I saw an older lady pop up in the back as if to monitor the situation. One of the girls made my Blizzard, and I was given it right away. So the service was pretty quick, and my Blizzard stayed cold long enough for me to enjoy back at the hotel. I've been to some DQ's where the ice melts down rather quickly, and this one didn't.

Overall, the customer service experience could have been a little better but everything else was great.

Atmosphere: 4

Food: 5

Service: 4

Good food. Excellent service. Nice place.

Atmosphere: 4

Food: 5

Service: 5

Fast & friendly service.. Delicious banana split!! I love getting my sweet treats at this location..

Atmosphere: 5

Food: 5

Service: 5

Fast & friendly service.. Delicious banana split!! I love getting my sweet treats at this location..

Atmosphere: 5

Food: 5

Service: 5

The woman with the oxygen on was really nice and fast. Food was good, blizzard was good.

Dietary restrictions: They have a non dairy Dilly Bar!

Food: 5

Service: 5

Ice cream was terrible

Atmosphere: 3

Food: 1

Service: 3