Subway
600 McBride Rd, Grants
(505) 552-7976
Recent Reviews
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It was dead when I showed up, but I still had to wait before ordering. At checkout, I asked to add a cookie, and they told me to go back and re order 😂 i came back before I left and suddenly they were out of cookies.
Terrible restrooms with urine all over the seats and floors, the workers weren't as bad as the other reviews said, but they were pretty pushy when it came to upselling.
Just terrible and slow!!!! No respect for customers!!!!
The cash register attenders were rude and snotty. When we discovered there was no tea after purchasing drinks, we asked for a refund for our drinks. They gave us cash back. When we inquired about putting the refund back on the CC, they said is was too much trouble. When I thanked them for the cash back, they replied with rude, snotty remarks. I recommend avoiding this Subway.
Didn’t have any bread and prep done to make our app orders when I got there..
I wasn’t the only one who didn’t get our order. Maybe need to hire more help.
Great employee working today! Great subway experience
Cashiers were rude. As if they didnt want to serve us. Ordered with a Smile and got a cringe from Cassie I think is what I read, tag wasn't visible. Still ate and pitched in for her check. But man probably won't go back n won't recommend this place.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Subway Club
Whenever I travel past this Subway, I stop. The service is great. Staff is friendly. Food ways hits the spot. The place is clean. When I asked where the tip jar was, I was told they can no longer accept tip money. I asked if I could use my credit card to leave a tip and was told they will NOT get it. The company/owner keeps it. WTH! I have no idea when this actually started but that is just wrong. I hope by me posting this, Subway will reconsider their tip policy. I will still visit this location when I travel thru but before ordering, I will definitely ask if I can leave a monetary tip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Coca-Cola Classic, Potato Chip
Whenever I travel past this Subway, I stop. The service is great. Staff is friendly. Food ways hits the spot. The place is clean. When I asked where the tip jar was, I was told they can no longer accept tip money. I asked if I could use my credit card to leave a tip and was told they will NOT get it. The company/owner keeps it. WTH! I have no idea when this actually started but that is just wrong. I hope by me posting this, Subway will reconsider their tip policy. I will still visit this location when I travel thru but before ordering, I will definitely ask if I can leave a monetary tip.
First off they were confused about simple orders and keep making us repeat them… the lady couldn’t get her glove open so she licked it and then started touching all of our sandwiches and then she wiped the sweat off of her forehead with that same glove and continued to make our food. The whole time they were grilling us about how the credit card machine doesn’t allow the cards to leave them tips. They told us to leave them a cash tip and it was very uncomfortable. They said if you don’t have cash you can go to the ATM… terrible terrible terrible. Don’t eat here unless you want to get sick from unsanitary practices….. health department maybe?
Atmosphere: 1
Food: 1
Service: 1
There is a very specific employee who works here who brings down the experience in a significant way, and I hesitate to leave a poor review because the others have been great. But when it gets to the point where you walk in and see a certain young woman behind the counter and then know you should just turn around, that's a problem.
Service: 1
Restaurantji Recommends
There is a very specific employee who works here who brings down the experience in a significant way, and I hesitate to leave a poor review because the others have been great. But when it gets to the point where you walk in and see a certain young woman behind the counter and then know you should just turn around, that's a problem.
The lady was so rude couldn't believe it. Good luck
Horrible experience here, they lady wanted to fight with us about adding cheese to my sandwich and showed signs of general hatred toward us, we were polite. I've never been to this store and never will again. I understand the lady working was showing racism but a restaurant is not the place for it, nowhere is the place for it in 2024. Come on Subway, get this right.
Atmosphere: 1
Food: 2
Service: 1
The woman who prepares the sandwiches is very rude, no education, do not enter this place, it is not worth it
Atmosphere: 1
Food: 1
Service: 1
Irregular hours. Just because the hours on the door says they should be open doesn't mean they will be. Slow service- they appeared understaffed. Out of several items.
Atmosphere: 1
Food: 1
Service: 1
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