I asked for a mustard whopper no mayo and I got no mustard and it came with mayo
Atmosphere: 1
Food: 1
Service: 1
Naomi Chavez
The ladies upfront were PHENOMENAL!!! I had a pleasant conversation with them about the customer service side of the job industry and to be honest I needed that chat after having a long of work myself. And happily eating my SpongeBob patty with my boyfriend! I will most definitely be returning there just to be able to chat to them again. (I’m sorry I’m really bad with names I’m like dory every trip around the bowl is a new adventure for me lol I’ll get them down for sure next time :) )
Atmosphere: 5
Food: 5
Service: 5
Dezeray Montes
Oh my gosh I have to make a shout out right now! I came here tonight to get a little snack with my family and was welcomed by the sweetest voice on the speaker. Then I drive up to the window and was greeted by Jill! She was more than amazing! She had the greatest attitude despite it being 10 o clock and her shift supposed to be over! She even gave us four crowns! Thank you Jill for being an amazing part of my family's night! I vote for her to be employee of the month! 😊😉
Atmosphere: 5
Food: 5
Service: 5
Theresa Urias
We've been trapped in this drive through for about 20 minutes.
Tata Love
This place really needs to work on their costumer service skills. The Shift manager there on Monday afternoon lacks it real bad.
Atmosphere: 3
Food: 3
Service: 2
Mercedes Reyes
I will never recommend this place. Our food was raw. They did not want to give us our money back because they said they needed a receipt when we have been waiting there for over five hours for our food to be made.
And the service was terrible. The guy making the food was very rude to us. This is ridiculous never again.
Atmosphere: 1
Food: 1
Service: 1
Tammy Lynn Perez
Had to wait 30 minutes for our food & when we finally got it. It was missing half of our order. The employees were very nice.
Food: 5
Service: 2
SiJah Holliman
Very rude service I was even told by the rude employee Ferny who claimed to be a manager that if I didn't like how my food was made because my order was not correct that I can go to a different burger king then I ask for corporate number but according to ferny that there wasn't a corporate number and then proceed to tell me not to come back so with that said I won't be and i'm launching a formal complaint.I've never been disrespected like that a day in my life and I refuse to endure that mess , especially when my order was the one messed up.
Atmosphere: 1
Food: 1
Service: 1
Rachel
My fiancé & I visited 9/22 during their last hour and the young gentleman !!! Dom !! was very respectful, customer service was wonderful from him! Food was fresh & great as well. First time at this location and will be back cause of the great service we received from him!
Atmosphere: 5
Food: 5
Service: 5
Joseph Grijalva
It’s not bad the people are nice enough and they usually get the orders right. The problem is this location doesn’t seemed to be equipped to handle more than two customers at a time. I’ve had several visits where I waited more than ten minutes at the menu board before someone took my order. It’s not worth trying to come here during lunch hour it’ll take 30 minutes just to get your food.
I’d give this place 0 stars if I could. They had us waiting 15 min for our order and when my husband went in for a refund instead they get mad and argue and deny the time they had us waiting showing proof they had us waiting. The guy even started cussing! Worst service!
Atmosphere: 1
Service: 1
Alberto Torres
Long wait for 2 meals when they don't even have any people
Atmosphere: 1
Food: 1
Service: 1
Jesse
I went to get two hamburgers and one large fry and it was almost $30. I drove off. That is too much for that little of food. Either they were trying to pull one over on me or Burger King has gotten out of control.
Stella Lucero
Alex was very kind, patient and well-mannered. H not only smiled and seemed to be genuine, but also thankef me for being there.
I asked for a mustard whopper no mayo and I got no mustard and it came with mayo
Atmosphere: 1
Food: 1
Service: 1
The ladies upfront were PHENOMENAL!!! I had a pleasant conversation with them about the customer service side of the job industry and to be honest I needed that chat after having a long of work myself. And happily eating my SpongeBob patty with my boyfriend! I will most definitely be returning there just to be able to chat to them again. (I’m sorry I’m really bad with names I’m like dory every trip around the bowl is a new adventure for me lol I’ll get them down for sure next time :) )
Atmosphere: 5
Food: 5
Service: 5
Oh my gosh I have to make a shout out right now! I came here tonight to get a little snack with my family and was welcomed by the sweetest voice on the speaker. Then I drive up to the window and was greeted by Jill! She was more than amazing! She had the greatest attitude despite it being 10 o clock and her shift supposed to be over! She even gave us four crowns! Thank you Jill for being an amazing part of my family's night! I vote for her to be employee of the month! 😊😉
Atmosphere: 5
Food: 5
Service: 5
We've been trapped in this drive through for about 20 minutes.
This place really needs to work on their costumer service skills. The Shift manager there on Monday afternoon lacks it real bad.
Atmosphere: 3
Food: 3
Service: 2
I will never recommend this place. Our food was raw. They did not want to give us our money back because they said they needed a receipt when we have been waiting there for over five hours for our food to be made.
And the service was terrible. The guy making the food was very rude to us. This is ridiculous never again.
Atmosphere: 1
Food: 1
Service: 1
Had to wait 30 minutes for our food & when we finally got it. It was missing half of our order. The employees were very nice.
Food: 5
Service: 2
Very rude service I was even told by the rude employee Ferny who claimed to be a manager that if I didn't like how my food was made because my order was not correct that I can go to a different burger king then I ask for corporate number but according to ferny that there wasn't a corporate number and then proceed to tell me not to come back so with that said I won't be and i'm launching a formal complaint.I've never been disrespected like that a day in my life and I refuse to endure that mess , especially when my order was the one messed up.
Atmosphere: 1
Food: 1
Service: 1
My fiancé & I visited 9/22 during their last hour and the young gentleman !!! Dom !! was very respectful, customer service was wonderful from him! Food was fresh & great as well. First time at this location and will be back cause of the great service we received from him!
Atmosphere: 5
Food: 5
Service: 5
It’s not bad the people are nice enough and they usually get the orders right. The problem is this location doesn’t seemed to be equipped to handle more than two customers at a time. I’ve had several visits where I waited more than ten minutes at the menu board before someone took my order. It’s not worth trying to come here during lunch hour it’ll take 30 minutes just to get your food.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
I’d give this place 0 stars if I could. They had us waiting 15 min for our order and when my husband went in for a refund instead they get mad and argue and deny the time they had us waiting showing proof they had us waiting. The guy even started cussing! Worst service!
Atmosphere: 1
Service: 1
Long wait for 2 meals when they don't even have any people
Atmosphere: 1
Food: 1
Service: 1
I went to get two hamburgers and one large fry and it was almost $30. I drove off. That is too much for that little of food. Either they were trying to pull one over on me or Burger King has gotten out of control.
Alex was very kind, patient and well-mannered. H not only smiled and seemed to be genuine, but also thankef me for being there.
Atmosphere: 5
Food: 5
Service: 5
Best burger king ever
Atmosphere: 5
Food: 5
Service: 5
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