Carl’s Jr.

503 S Solano Dr, Las Cruces
(575) 647-8816

Recent Reviews

Angello Maestas

I live in the state of New Mexico and I was looking at the laws of New Mexico that workers should have their paycheck by the first month that they are released from the job so I am wondering and speaking to a lawyer about getting my last paycheck or there has to be something happening because the disability act that I could do against Carl's Jr for being what I am I am just wondering and if I hear anything bad I do have pictures and other employees I would have my back so if anything this needs to be addressed now before I do something drasticKid-friendliness: Manager tries her best to get the tweakers out of there but how much these new Mexican people do not do anything and being in the state of New Mexico I honestly think the owners should be doing something

Atmosphere: 1

Food: 1

Service: 1

Matt G

I spent almost a half hour in the drive through. That is just silly. The food is decent but it was not worth that kind of wait.

Food: 4

Service: 2

Al Carnero

Went there for lunch. It was clean. The young man that took our order was in training. He was nervous,but he did good. The lady that was training him, she did good. She was coaching him along. Food was nice freshly made, it was hot, fresh fries, over all great experience.Parking: Location was nice and clean, not many people were there.Kid-friendliness: Has a play area for kids, to keep them entertained, plus it gives mom & dad a break, so they can relax.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: The Big Carl

Terry Laskiwski

I was pretty disappointed in coming to this location, it was pretty dirty inside. Bathrooms are locked so you need to be let in. I was let in after asking and one of the staff was in there watch TV on his phone while stinking the place up and then came out and spent a total of 3 seconds washing his hands ?. Food tasted alright, but I was already turned off by my food coming out on a dirty tray with no tray liner. Fries spilling out of the box all over the tray, the soda machines had no carbonation so all the pop was flat. My burger was good, but I won't be coming back to this location again. Sorry ?

Atmosphere: 2

Food: 3

Service: 2

Chris Voris

Haven't been here in quite some time because of a bad experience, but decided to try again. The two men in the back cooking did pretty good, I was not disappointed. But the front counter service was odd. It was pretty unorganized. One person was being trained, one lady was there just talking to everyone, and another man was trying to train the new employee and cover the drive thru window at the same time. It was also odd to me that the lobby ice makers didn't work, and they handed us our cups just to try to no avail to get ice. Had to go back to the counter to ask for ice. The lady employee knew the ice makers were not working, commented on it, then continued to laugh and talk to customers that just came in. The man that was watching the window & training then had to go to the freezer in the back to get bags of ice to serve us ice from behind the counter. Blows my mind that they were aware the ice makers were not functioning but still handed us cups. After 3 other parties of customers were served, the lady then took the trainee with her to go buy more ice, leaving the one gentleman to watch the lobby and drive thru on his own. Not sure what was going on there, but from the customer side, not very organized. Food was what I expected, but this visit did not make me want to visit again. Also, the Dr pepper on the lobby soda machine tasted only like carbonated soda, ended up dumping out the ice soda and the ice, and got coca cola...it was not any better. Hope the other location is better.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Western Burger Combo, Western Bacon Cheeseburger

Claudio Martinez lll

Service was horrible waited in line for 30 mins for my order even though I ordered through the app. Still got my order wrong. Had to wait another 20 minutes for them to fix it. It’s

Atmosphere: 1

Food: 5

Service: 1

Genesis Gutierrez

Only 2 girls working definitely handled business, ran both front and drive thru food was very fresh ! Good job ladies!

Atmosphere: 5

Food: 5

Service: 5

Nicole Ziller

Kid-friendliness: They have a play place for kidsWheelchair accessibility: There is parking and it's all wheelchair accessible

Atmosphere: 5

Food: 4

Service: 5

AquaticD3VIL (AquaticD3VIL)

Michael was rude obnoxious and just angry at everyone. My good suffered and everyone's food around me suffered because of it!

Atmosphere: 1

Food: 1

Service: 1

Geno Maeasas

Good service in the morning lunch time it's good to go take your kids into the play area when it's hot outside but I hear they're taking it downKid-friendliness: They'

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Western Bacon Cheeseburger

Taylor

Best Carls J

Atmosphere: 5

Food: 5

Service: 5

Debra Whitlock

Took my neighbor for a bacon cheese burger she loved

Food: 4

Service: 5

Raymond Carrillo

Food was great and juice kinda slow but the food was

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: The Big Carl

Olga O

Food was horrible. But service was great.

Atmosphere: 3

Food: 3

Service: 5

Carolynn Yothers

I visited this location on a Monday afternoon. They were busy and appeared to be understaffed. It happens, and I didn't even mind the extended wait for my food. What was unbearable was the non-stop running diatribe that the manager relentlessly continued against one of the employees. This man was covering both the counter and the drive thru, taking the orders, compiling them, delivering them to the dining toom and vehicles, assisting the ongoing requests from customers asking for the restroom key. All while being verbally berated by the manager loudly enough so that the entire restaurant could hear. It continued non-stop the entire time that I was there. Nothing he could do was good enough for her. And did I mention he was doing all of this with one arm? You were doing a fine job, sir. Don't let a boss like that get you down. Perhaps the manager's unappreciation of employees is the reason there aren't any? No one deserves to work in a toxic environment such as the one I witnessed. I had a tension headache from hearing it for 20 minutes. I can't imagine enduring an entire shift of listening to that. My guess would be that all of the customers there were first-timers, as I was, because I can't imagine anyone would willingly go back to this uncomfortable environment.

Atmosphere: 1

Food: 4

Service: 1

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