Food is typically under cooked or done incorrectly. Sodas are watered down to the max and fries are ok but sometimes aren’t seasoned at all
Kerrie Casey
I used to love the curly fries you would get with your order they were amazing. The apple wood bbq was amazing and is not available anymore. I ordered last night and the fries are cold and the wings are just average at best. Looks like it is time for a new wing place :(
Troy Scoughton
Fun experience had an amazing server, overall a fun a decent meal.
Atmosphere: 5
Food: 5
Service: 5
Ashley Fig
We ordered last night and not only were we shorted wings but the taste was awful. We’re so used to having a good experience at Chili’s, the restaurant these guys work out of we thought the taste would be okay. We were so wrong. We got Buffalo and Garlic Parmesan, and the taste was so off. Not totally inedible, but we had ordered saucy nuggets at Wendy’s last week and those were better taste wise for the sauces in comparison. Disappointed and wouldn’t try again.
Gwen Caseau
gave my coworker completely raw chicken and customer service literally did not care
Angelo V
Worst wings and biggest waist of money beware they are not at all in a way possible to be enjoyed but to be let down as a major blow to the low
Food: 1
Stephanie Jones
ordered a 32 piece and were not disappointed! got Nashville hot and santa fe. Nashville wasn't very hot but still tasty. wings were great size and cooked perfectly. so juicy. fries also good. just needed a tad more seasoning. 8 out of 10 will order again!
Mike Way
I had ordered from here through uber eats. Considering I used a delivery service tgere may be plenty of blame to go around. I had ordered 16 hot wings but received 12 cold wings. While the restaurant can't control the speed of the delivery they were like refrigerated cold not just cooled down to slightly warm I mean cold. Coupled with the 25% shortage of the order. When a menu states a quantity of 16 that is what I expect and paid for not 12. The wings I did receive did seem fairly large so maybe they felt justified by changing the quantity but they state a specific number and aren't selling the wings by weight recieved if the menu says 16 peices that is what should be delivered. This was my first experience and possibly only experience with this restaurant but it wasn't great. Also the order stated it was being delivered to the hotel Encanto there were no utensils or napkins provided. A few rather simple steps and they could improve dramatically by using a container that would retain heat; (maybe a foil box instead of the plastic). providing the proper quantity and including napkins and utensils in thier take out or delivery orders. Hopefully they can improve and you will have a better experience than I did.
Food: 2
Service: 2
Janet Hall Bond
Nasty chicken nuggets and didn't get my fries. Tasted like they were fried a few days ago and in used grease where other food was fried.
Ryan Robinson
Worst wings ever!! No meat on them and I received them cold. Not at all what I expected for that price.
Another big fail for chain type restaurant in Las Cruces, NM. We were seated in the bar area, waited for 15 minutes until anyone even acknowledged we were sitting there. Server came to take order, out of all but 3 beers on tap. We ordered, my entree came with asparagus, they were out. Meal took a long time to get to us. My husband never got the beer he ordered. Server was having lots of issues. We will not be going back and do not recommend. Service was terrible and food just okay.
Hiko
Worst wings ever. No flavor, rude management and staff. I ordered these to be delivered. They forgot my drink and no napkins. I asked for an order of bufallo wings and they were not buffallo at all, looks like they just fried thed and forgot the sauce. The ones that my 10 year old makes are better, much better. I will never buy from there again! If I could give them a -5 I would.Thanks,Rafael
Atmosphere: 1
Food: 1
Service: 1
pat l
We stopped here late one evening to eat supper while traveling. Everything was good and everyone was happy with the food. Pretty good Chili's with good service.
Food is typically under cooked or done incorrectly. Sodas are watered down to the max and fries are ok but sometimes aren’t seasoned at all
I used to love the curly fries you would get with your order they were amazing. The apple wood bbq was amazing and is not available anymore. I ordered last night and the fries are cold and the wings are just average at best. Looks like it is time for a new wing place :(
Fun experience had an amazing server, overall a fun a decent meal.
Atmosphere: 5
Food: 5
Service: 5
We ordered last night and not only were we shorted wings but the taste was awful. We’re so used to having a good experience at Chili’s, the restaurant these guys work out of we thought the taste would be okay. We were so wrong. We got Buffalo and Garlic Parmesan, and the taste was so off. Not totally inedible, but we had ordered saucy nuggets at Wendy’s last week and those were better taste wise for the sauces in comparison. Disappointed and wouldn’t try again.
gave my coworker completely raw chicken and customer service literally did not care
Worst wings and biggest waist of money beware they are not at all in a way possible to be enjoyed but to be let down as a major blow to the low
Food: 1
ordered a 32 piece and were not disappointed! got Nashville hot and santa fe. Nashville wasn't very hot but still tasty. wings were great size and cooked perfectly. so juicy. fries also good. just needed a tad more seasoning. 8 out of 10 will order again!
I had ordered from here through uber eats. Considering I used a delivery service tgere may be plenty of blame to go around. I had ordered 16 hot wings but received 12 cold wings. While the restaurant can't control the speed of the delivery they were like refrigerated cold not just cooled down to slightly warm I mean cold. Coupled with the 25% shortage of the order. When a menu states a quantity of 16 that is what I expect and paid for not 12. The wings I did receive did seem fairly large so maybe they felt justified by changing the quantity but they state a specific number and aren't selling the wings by weight recieved if the menu says 16 peices that is what should be delivered. This was my first experience and possibly only experience with this restaurant but it wasn't great. Also the order stated it was being delivered to the hotel Encanto there were no utensils or napkins provided. A few rather simple steps and they could improve dramatically by using a container that would retain heat; (maybe a foil box instead of the plastic). providing the proper quantity and including napkins and utensils in thier take out or delivery orders. Hopefully they can improve and you will have a better experience than I did.
Food: 2
Service: 2
Nasty chicken nuggets and didn't get my fries. Tasted like they were fried a few days ago and in used grease where other food was fried.
Worst wings ever!! No meat on them and I received them cold. Not at all what I expected for that price.
Food: 1
Recommended dishes: Chicken Wings, Fries
Restaurantji Recommends
Nikki works there.
Best wings place
Another big fail for chain type restaurant in Las Cruces, NM. We were seated in the bar area, waited for 15 minutes until anyone even acknowledged we were sitting there. Server came to take order, out of all but 3 beers on tap. We ordered, my entree came with asparagus, they were out. Meal took a long time to get to us. My husband never got the beer he ordered. Server was having lots of issues. We will not be going back and do not recommend. Service was terrible and food just okay.
Worst wings ever. No flavor, rude management and staff. I ordered these to be delivered. They forgot my drink and no napkins. I asked for an order of bufallo wings and they were not buffallo at all, looks like they just fried thed and forgot the sauce. The ones that my 10 year old makes are better, much better. I will never buy from there again! If I could give them a -5 I would.Thanks,Rafael
Atmosphere: 1
Food: 1
Service: 1
We stopped here late one evening to eat supper while traveling. Everything was good and everyone was happy with the food. Pretty good Chili's with good service.
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