I placed an order and one of my bigger plates only had the fried rice, it was missing the two entrees so I called the store and told them if I could get a replacement and they said yes. I told them that I could pick it up that same day because I leave far and they said yes. They even wrote down my name and my order. Today I went to pick it up and they said that they didn’t had my name or my order written down on the wrong order list:/
Connie Tafoya
Won't be going back
Atmosphere: 1
Food: 1
Service: 1
Chikano33
The young women making our plates was very friendly. Answered our questions about food and never before tried menu items. The cashier was equally friendly until she informed us there is a charge for water cup. Yikes! And bottle water 3x that price. Argg
Atmosphere: 3
Food: 3
Service: 4
Rachel Doyle
Good food good service
Atmosphere: 5
Food: 5
Service: 5
Stevie Ramirez
no point of a mobile order if you wait 15 min extra
Atmosphere: 1
Food: 1
Service: 1
Taniah Ali
Ordered to go soon after opening for pick up. I order the noodles and eggplant tofu a la carte options.
I got home, and there's no eggplant in my eggplant tofu 🤣. Please double check your orders, and question things before leaving.
Atmosphere: 4
Food: 2
Service: 4
lioness puma
The service was on the lower end of ok . The worse was spraying glass cleaner right where we were eating at a table inside. Horrible. I don't like poison in my food The manager was very helpful and fixed the problem. He deserves all the stars!!!!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Plate
sterling hill
Server tried to talk us out of ordering what we wanted because it was going to take a long time to make. We waited for it and it only took a few minutes. Half the drinks were out of stock and out of order. When told that we didn't want a drink anymore since most weren't working(we hadn't filled our cups yet) they told us those were non refundable.
Dietary restrictions: Sugar free drinks were out of stock
Atmosphere: 1
Food: 3
Service: 1
Dora Cruz
Got home with my order and I was missing my veggie spring rolls and apple pie roll as well. Also had to wait for them to get the entree I wanted. Very disappointed food wasn't as great as usual
Food: 2
Service: 1
eagles wings
I ordered beef and broccoli with white rice. 93% was nothing but rice and the meat tasted like what I would get in a cheap frozen dinner. Lord knows, in between jobs or a job that didn't pay very well and since I couldn't afford to go to a Chinese restaurant, I bought cheap frozen Chinese dinners and yes‐---- the same nasty cheap cut of beef in the beef and broccoli was the same nasty meat tasting meat I got here. My grand niece she got a child's orange chwith the noodles and the chicken was so far more flavorful than the beef I got. That reminded why I stop going. Next time my grand niece wants to go there, getting me a child's to go, will receive almost the same amount of the chicken to match the ratio of white rice. I'm praying it's NOT any time soon that's he will want to go. Sad Panda Express that there are sssooo many things that hasn't changed including that nasty cheap beef you use. I have consumed so many beef courses over my 63 years of life and still have the tasbuds that can tell the difference of good meat from bad meat and you still don't pass what I had to pay. Could have gone to the steak house that is sssooo much closer to my home, paid a little extra for a small great steak, two sides with warm bread and butter. But, the grand niece wanted Chinese food. My great loss. If I have to take her again, again doing the child's to go with the orange chicken even though I really don't like orange chicken, but, it truly beats your steak and broccoli hands down.
We went in there about 5:30 PM this afternoon and that was about three customers in front of us and we were behind them. There was a guy and girl working there in the front and all they were doing was giggling and talking about their personal lives they were rude. They didn’t apologize and they didn’t even knowledge us. The customers in front of us finally got impatient and walked out. We finally did two after 10 minutes. I believe it’s And rude and we will no longer be using that location.
Atmosphere: 2
Food: 4
Service: 1
Maria Fernández
Excellent service and friendly treatment
Atmosphere: 5
Food: 5
Service: 5
Irma Avila
A calm environment
Atmosphere: 5
Food: 5
Service: 5
Jason Wilkins
Slow service, unfriendly staff, and terrible management. Entree prices are higher than the Panda across town.. Drive somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Jason Winkler
Never provided my meal. I asked for a refund and was told to come back to talk to a manager. I was then banned by the store by police! Way to go manager Nghia Vo and employee Mario. (reference NMSU case 2024-8096)
I placed an order and one of my bigger plates only had the fried rice, it was missing the two entrees so I called the store and told them if I could get a replacement and they said yes. I told them that I could pick it up that same day because I leave far and they said yes. They even wrote down my name and my order. Today I went to pick it up and they said that they didn’t had my name or my order written down on the wrong order list:/
Won't be going back
Atmosphere: 1
Food: 1
Service: 1
The young women making our plates was very friendly. Answered our questions about food and never before tried menu items. The cashier was equally friendly until she informed us there is a charge for water cup. Yikes! And bottle water 3x that price. Argg
Atmosphere: 3
Food: 3
Service: 4
Good food good service
Atmosphere: 5
Food: 5
Service: 5
no point of a mobile order if you wait 15 min extra
Atmosphere: 1
Food: 1
Service: 1
Ordered to go soon after opening for pick up. I order the noodles and eggplant tofu a la carte options.
I got home, and there's no eggplant in my eggplant tofu 🤣. Please double check your orders, and question things before leaving.
Atmosphere: 4
Food: 2
Service: 4
The service was on the lower end of ok .
The worse was spraying glass cleaner right where we were eating at a table inside.
Horrible. I don't like poison in my food
The manager was very helpful and fixed the problem. He deserves all the stars!!!!
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Plate
Server tried to talk us out of ordering what we wanted because it was going to take a long time to make. We waited for it and it only took a few minutes. Half the drinks were out of stock and out of order. When told that we didn't want a drink anymore since most weren't working(we hadn't filled our cups yet) they told us those were non refundable.
Dietary restrictions: Sugar free drinks were out of stock
Atmosphere: 1
Food: 3
Service: 1
Got home with my order and I was missing my veggie spring rolls and apple pie roll as well. Also had to wait for them to get the entree I wanted. Very disappointed food wasn't as great as usual
Food: 2
Service: 1
I ordered beef and broccoli with white rice. 93% was nothing but rice and the meat tasted like what I would get in a cheap frozen dinner. Lord knows, in between jobs or a job that didn't pay very well and since I couldn't afford to go to a Chinese restaurant, I bought cheap frozen Chinese dinners and yes‐---- the same nasty cheap cut of beef in the beef and broccoli was the same nasty meat tasting meat I got here. My grand niece she got a child's orange chwith the noodles and the chicken was so far more flavorful than the beef I got. That reminded why I stop going. Next time my grand niece wants to go there, getting me a child's to go, will receive almost the same amount of the chicken to match the ratio of white rice. I'm praying it's NOT any time soon that's he will want to go. Sad Panda Express that there are sssooo many things that hasn't changed including that nasty cheap beef you use. I have consumed so many beef courses over my 63 years of life and still have the tasbuds that can tell the difference of good meat from bad meat and you still don't pass what I had to pay. Could have gone to the steak house that is sssooo much closer to my home, paid a little extra for a small great steak, two sides with warm bread and butter. But, the grand niece wanted Chinese food. My great loss. If I have to take her again, again doing the child's to go with the orange chicken even though I really don't like orange chicken, but, it truly beats your steak and broccoli hands down.
Atmosphere: 4
Food: 1
Service: 5
Restaurantji Recommends
We went in there about 5:30 PM this afternoon and that was about three customers in front of us and we were behind them. There was a guy and girl working there in the front and all they were doing was giggling and talking about their personal lives they were rude. They didn’t apologize and they didn’t even knowledge us. The customers in front of us finally got impatient and walked out. We finally did two after 10 minutes. I believe it’s And rude and we will no longer be using that location.
Atmosphere: 2
Food: 4
Service: 1
Excellent service and friendly treatment
Atmosphere: 5
Food: 5
Service: 5
A calm environment
Atmosphere: 5
Food: 5
Service: 5
Slow service, unfriendly staff, and terrible management. Entree prices are higher than the Panda across town.. Drive somewhere else!
Atmosphere: 1
Food: 1
Service: 1
Never provided my meal. I asked for a refund and was told to come back to talk to a manager. I was then banned by the store by police! Way to go manager Nghia Vo and employee Mario. (reference NMSU case 2024-8096)
Atmosphere: 1
Food: 1
Service: 1
Loading...