They did not close the cap to the drink and it spilled on my shirt and pants now I'm sticky
Rebecca Kuhn
Would be better rating if I could actually get ahold of the store lol. What is signature sauce? And why did I get that with my chicken strip basket? If ur out of gravy, just advise so I can order something else. I mean i woildve even waited but anyways. Thank
Atmosphere: 3
Food: 4
Service: 3
Richard Harris
I really like the app for
Atmosphere: 5
Food: 5
Service: 5
Fred Z
Food was cold. Cheese wasn't melted.
Atmosphere: 2
Food: 2
Service: 3
Jamal van Nieuwenhuize
We ordered and paid through the app and then drove to pick it up. When we checked in, it wasn’t too long before our board said Annessa was on her way with food.She brought the food, said, “have a good evening” and walked away.We checked our bags to make sure the order was correct, before driving off and good thing we did as we were missing two shredded pork bacon burgers.We pushed the button and someone answered. We told them what happened and he said, “My apologies. The server was supposed to tell you that we were out of those burgers.”Yeah, well she didn’t, and we could’ve driven away ripped off of $15 in food and then had the Inconvenience of having to drive all the way back, just to be told the same thing. I told the person that and asked him to send out a manager so I could express my displeasure. He said he was the manager and his name was Robert). I asked him if he would throw in a free peanut butter bacon shake for the rude service and inconvenience. He ignored my request 3x and kept asking what we wanted to replace the burgers with. Once we picked the burgers we wanted to replace them with, I asked him again if he would throw in a free shake and he said, “no, I will not.”I then told him to please give us a refund and come get his trash (food).He did so, and I told him again how unprofessional and rude the service and his management skills were. He apologized and we drove off.Now! What corporate/business would be happy enough to know that their manager pissed off some customers because they “accidentally” tried to rip us off of $15, AND THEN wasn’t even kind enough to make up for it with a $4-$6 shake. Instead, he’d rather refund us $45, that we took to Wendy’s instead, and then risk a bad review AND a stubborn customer that won’t return. My husband was so mad because of how bad he was looking forward to his Cherry limeade, but I made him return it all, as I’m not paying a penny to someone who can’t professionally apologize and do what it takes (within reason) to make a customer happy.
Atmosphere: 2
Service: 1
Tracy Marie Rader
Ordered the 20pc buffalo bites and was told that they didn’t come with ranch. They said it would be .40 because now they charge for ranch. What’s annoying is I gone to another location and they supply the ranch with no extra charge. Was I upset with this apparent change, yes but it didn’t excuse the person who was coming out to the car and just drop the ranch packets in my lap and walking away. I will be going on to the survey website on the receipt and leave a negative rating for this visit.
Raymond
Had my usual chili cheese Coney dog with strawberry shake, took the dog back, it was cold, cheese not even melted, they made me another one, same thing, not heated, Luke warm, cheese not looking right, it's different now, and the shake was all white, mostly cream, not the same quality look and taste, did this place for cheap on the ingredients? Change ownership? It's totally different taste today, won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Robert Robinson
Great chili dogs and onion rings
Maripepe Hernandez
Food was amazing, service was great and fast. Good atmosphere and good attitude from all the employees, specially the manager Belen, such a good person and great personality. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger
Michael Gonzales
The food, drinks, and deserts have always been good. I prefer to use the car stall but they were so slow today in responding, I got out and went through the drive through.
worst sonic in las cruces, food was cold, wait time was long just for a corn dog and fries. service was horrible the girl with the glasses yelled at me
Christine Juarros
Super slow service. We waited 30 minutes at 10pm at night for popcorn chicken and 3 sonic blasts.
They did not close the cap to the drink and it spilled on my shirt and pants now I'm sticky
Would be better rating if I could actually get ahold of the store lol. What is signature sauce? And why did I get that with my chicken strip basket? If ur out of gravy, just advise so I can order something else. I mean i woildve even waited but anyways. Thank
Atmosphere: 3
Food: 4
Service: 3
I really like the app for
Atmosphere: 5
Food: 5
Service: 5
Food was cold. Cheese wasn't melted.
Atmosphere: 2
Food: 2
Service: 3
We ordered and paid through the app and then drove to pick it up. When we checked in, it wasn’t too long before our board said Annessa was on her way with food.She brought the food, said, “have a good evening” and walked away.We checked our bags to make sure the order was correct, before driving off and good thing we did as we were missing two shredded pork bacon burgers.We pushed the button and someone answered. We told them what happened and he said, “My apologies. The server was supposed to tell you that we were out of those burgers.”Yeah, well she didn’t, and we could’ve driven away ripped off of $15 in food and then had the Inconvenience of having to drive all the way back, just to be told the same thing. I told the person that and asked him to send out a manager so I could express my displeasure. He said he was the manager and his name was Robert). I asked him if he would throw in a free peanut butter bacon shake for the rude service and inconvenience. He ignored my request 3x and kept asking what we wanted to replace the burgers with. Once we picked the burgers we wanted to replace them with, I asked him again if he would throw in a free shake and he said, “no, I will not.”I then told him to please give us a refund and come get his trash (food).He did so, and I told him again how unprofessional and rude the service and his management skills were. He apologized and we drove off.Now! What corporate/business would be happy enough to know that their manager pissed off some customers because they “accidentally” tried to rip us off of $15, AND THEN wasn’t even kind enough to make up for it with a $4-$6 shake. Instead, he’d rather refund us $45, that we took to Wendy’s instead, and then risk a bad review AND a stubborn customer that won’t return. My husband was so mad because of how bad he was looking forward to his Cherry limeade, but I made him return it all, as I’m not paying a penny to someone who can’t professionally apologize and do what it takes (within reason) to make a customer happy.
Atmosphere: 2
Service: 1
Ordered the 20pc buffalo bites and was told that they didn’t come with ranch. They said it would be .40 because now they charge for ranch. What’s annoying is I gone to another location and they supply the ranch with no extra charge. Was I upset with this apparent change, yes but it didn’t excuse the person who was coming out to the car and just drop the ranch packets in my lap and walking away. I will be going on to the survey website on the receipt and leave a negative rating for this visit.
Had my usual chili cheese Coney dog with strawberry shake, took the dog back, it was cold, cheese not even melted, they made me another one, same thing, not heated, Luke warm, cheese not looking right, it's different now, and the shake was all white, mostly cream, not the same quality look and taste, did this place for cheap on the ingredients? Change ownership? It's totally different taste today, won't be going back.
Atmosphere: 1
Food: 1
Service: 1
Great chili dogs and onion rings
Food was amazing, service was great and fast. Good atmosphere and good attitude from all the employees, specially the manager Belen, such a good person and great personality. Highly recommend this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tots, Burger
The food, drinks, and deserts have always been good. I prefer to use the car stall but they were so slow today in responding, I got out and went through the drive through.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheese Tots, Dr Pepper
Restaurantji Recommends
Great burger. Great service.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
Pickel burger was great enjoyed
Atmosphere: 4
Food: 4
Service: 4
Good fast
Atmosphere: 5
Food: 4
Service: 5
worst sonic in las cruces, food was cold, wait time was long just for a corn dog and fries. service was horrible the girl with the glasses yelled at me
Super slow service. We waited 30 minutes at 10pm at night for popcorn chicken and 3 sonic blasts.
Atmosphere: 3
Food: 5
Service: 3