Rude. I went inside today. They were no busier than usual, and certainly did not appear to be. But they were not overly interested in helping either, I was the only one inside the store. I have stopped before and the barista at the window was nice that one time, hence the two stars otherwise I would’ve left it at one. They told me to try a different Starbucks further down, and that one was far better. Service, wise, environment, location, inside appearance, and availability of products. I’d suggest going down Telshor to the other location, going to Dutch Brothers, or Dunkin’ Donuts. Good location, sure, but, there are plenty of other options and perhaps they should train on better customer service.
Atmosphere: 2
Food: 3
Service: 2
Anna Yu
Staff is pretty incompetent and lack of prioritization. Ordered a drink in a can and two scones. All of which are already made. No heating up required, ordered it because it was quick. Had me wait 10 min to make other drinks instead of grabbing it and letting me go on my way. Didn’t ask for a name for my order and had me wait at the waiting bay even tho they were never planning on calling it out. I understand that there’s other tickets in the window but I chose these items for expediency. Also if you have all the staff on online/drive through orders then maybe you should hire at least one staff for the customers inside. 🙄
Donna Gutierrez
I didn’t get the baristas name but they had amazing customer service and great suggestions!
Atmosphere: 5
Food: 5
Service: 5
Sarah Abarca
Love this place and the nice people 🤗
Atmosphere: 5
Food: 5
Service: 5
Donnie King
What more can I say than it's just a good starbucks location and its the only one in town open till 11pm. The only reason I'm noting 3 stars for the atmosphere is because I haaaaaaaaaate the drive-through. It's lands in front of an exit to a very busy main road. As well as the entrance to a restaurant across the way. So, sometimes people are waiting to exit and not waiting in line, which causes the line to back up. Other times, people will cut the line by trying to enter via the Apple bees entrance. On the worst days, it's both.
Atmosphere: 3
Food: 5
Service: 4
Katie Baker
Definitely would not recommend coming to this Starbucks the employees are very rude and the management doesn’t care
Atmosphere: 1
Food: 1
Service: 1
bobjones1980
The smallest starbucks I've ever been in only 2 tables a nice pickup or drive thru coffee place
Atmosphere: 3
Food: 5
Service: 5
Erik Aguirre
The best Starbucks (or coffee shop) in Las Cruces. The workers are always sweet and even when they’re extremely busy give amazing service.
Atmosphere: 5
Food: 5
Service: 5
Jenna Martinez
I love Starbucks but unfortunately this morning at the Lohman location there was no cover over my coffee that needed to travel and the cream cheese container was thrown in without any silverware. It’s a small complaint but would’ve made a huge difference this morning.
Legit, this Starbucks location is the worst in town. Whether I order ahead on the app or in person, they always manage to mess up my order. They often use regular milk instead of the milk alternative, and my body quickly lets me know that they made a mistake. It's also very common for them to make a white mocha instead of just a regular chocolate mocha. It's frustrating that this is the only Starbucks on my way to work. I guess I'll go to Dunkin' Donuts down the street from this location instead! They always seem to have their sht together lol
Atmosphere: 1
Food: 1
Service: 1
Zayzay Gonzales
OMG CARMEN???? absolutely worst attitude ever " it's too early for this" how rude never going there again!!!!!
Atmosphere: 1
Food: 1
Service: 1
Ron Rodriguez
I asked them if they had bulletproof coffee. they did not know what it was. I told them how to make it and they did a very good job!
Super friendly staff and very helpful
Rude. I went inside today. They were no busier than usual, and certainly did not appear to be. But they were not overly interested in helping either, I was the only one inside the store. I have stopped before and the barista at the window was nice that one time, hence the two stars otherwise I would’ve left it at one. They told me to try a different Starbucks further down, and that one was far better. Service, wise, environment, location, inside appearance, and availability of products. I’d suggest going down Telshor to the other location, going to Dutch Brothers, or Dunkin’ Donuts. Good location, sure, but, there are plenty of other options and perhaps they should train on better customer service.
Atmosphere: 2
Food: 3
Service: 2
Staff is pretty incompetent and lack of prioritization. Ordered a drink in a can and two scones. All of which are already made. No heating up required, ordered it because it was quick. Had me wait 10 min to make other drinks instead of grabbing it and letting me go on my way. Didn’t ask for a name for my order and had me wait at the waiting bay even tho they were never planning on calling it out. I understand that there’s other tickets in the window but I chose these items for expediency. Also if you have all the staff on online/drive through orders then maybe you should hire at least one staff for the customers inside. 🙄
I didn’t get the baristas name but they had amazing customer service and great suggestions!
Atmosphere: 5
Food: 5
Service: 5
Love this place and the nice people 🤗
Atmosphere: 5
Food: 5
Service: 5
What more can I say than it's just a good starbucks location and its the only one in town open till 11pm. The only reason I'm noting 3 stars for the atmosphere is because I haaaaaaaaaate the drive-through. It's lands in front of an exit to a very busy main road. As well as the entrance to a restaurant across the way. So, sometimes people are waiting to exit and not waiting in line, which causes the line to back up. Other times, people will cut the line by trying to enter via the Apple bees entrance. On the worst days, it's both.
Atmosphere: 3
Food: 5
Service: 4
Definitely would not recommend coming to this Starbucks the employees are very rude and the management doesn’t care
Atmosphere: 1
Food: 1
Service: 1
The smallest starbucks I've ever been in only 2 tables a nice pickup or drive thru coffee place
Atmosphere: 3
Food: 5
Service: 5
The best Starbucks (or coffee shop) in Las Cruces. The workers are always sweet and even when they’re extremely busy give amazing service.
Atmosphere: 5
Food: 5
Service: 5
I love Starbucks but unfortunately this morning at the Lohman location there was no cover over my coffee that needed to travel and the cream cheese container was thrown in without any silverware. It’s a small complaint but would’ve made a huge difference this morning.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Friendly atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Legit, this Starbucks location is the worst in town. Whether I order ahead on the app or in person, they always manage to mess up my order. They often use regular milk instead of the milk alternative, and my body quickly lets me know that they made a mistake. It's also very common for them to make a white mocha instead of just a regular chocolate mocha. It's frustrating that this is the only Starbucks on my way to work. I guess I'll go to Dunkin' Donuts down the street from this location instead! They always seem to have their sht together lol
Atmosphere: 1
Food: 1
Service: 1
OMG CARMEN???? absolutely worst attitude ever " it's too early for this" how rude never going there again!!!!!
Atmosphere: 1
Food: 1
Service: 1
I asked them if they had bulletproof coffee. they did not know what it was. I told them how to make it and they did a very good job!
Atmosphere: 5
Service: 5
Got a iced coffee employees were very nice.
Atmosphere: 5
Food: 3
Service: 5
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