Starbucks
3981 Bataan Mem W, Las Cruces
(575) 649-9016
Recent Reviews
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Horrible location grouchy and mean employees
Atmosphere: 1
Food: 1
Service: 1
Terrible service, stupid slow even tho there is 20 of them working, I just hate how they are in no rush for no one or nothing.
Atmosphere: 1
Food: 1
Service: 1
Great service period!
Seamless and efficient Pickup for online and or door dash purchases.
Atmosphere: 5
Service: 5
super nice!!!
Great service
They're struggling, but I'll probably stick with them for a while.
Atmosphere: 3
Food: 4
Service: 5
The drive through is faster than mobile order. My mobile order took 23 minutes, meanwhile I sat there and watched car after car get their orders via the drive through. When I requested a refund because I wasn’t willing to wait any longer, it was confirmed by the cashier that they have a “new system where other orders are prioritized first.” That new system is garbage. Never again, Starbucks. I will be switching to Dutch Bros.
Service: 1
Staff was very rude. Usually I place a mobile order and go through the drive thru no problems but today I went after placing my mobile order and was met with rude staff. She stated that it was a new policy that mobile orders get bumped to the bottom and that I would have to wait 10 minutes for one coffee. I would understand if the store was busy but at the time I was there, there was only two cars in front of me at the drive thru and only a few people in the store. I felt that this was ridiculous and the person working the drive thru was just being rude about it and telling me the same thing as if I was a child not understanding. I had gotten really upset but kept calm and asked for a refund since 10 minutes for one drink is outrageous. I don’t think that I will be back to that location due to the rude staff. If I would’ve just ordered in the drive thru and scanned my app instead then I would’ve definitely gotten my order way faster than 10 minutes which is really dumb.
Atmosphere: 1
Food: 4
Service: 1
Good coffee
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Not happy with staff. Bad, bad service. I felt discriminated. 69 year old retired military. I will never step foot in this place again.
Atmosphere: 1
Food: 2
Service: 1
I used to love this location but the quality and customer service has really went downhill. I used to never have issues here or how they made my drinks. Now it seems like everytime I order something is always wrong with my drink. Then half the time they get an attitude with you when you bring it up to them or want to deny they made it incorrectly. 😡 I'm over this place
Harrassment from staff
Can't really say anything negative about these stores besides bloody good job, they are fast and delicious every time I go thru the drive thru. Environment is peaceful, and the smell of fresh coffee feels the room as you sit down, to enjoy your time of peace.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Cake Pops Cookies Muffins
Worst location, consistently low in stock, serve hot beverages cold, lack luster service. Take your money elsewhere, like Milagro! Or any number of locally owned coffee shops that know service and their products very well. And where employees are taken care of.
Atmosphere: 1
Food: 1
Service: 1
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