I had one of the worst experiences at this Subway, thanks to an employee named Andy. I waited several minutes at the drive-through with another car behind me, and no one bothered to take my order. When I finally went inside, Andy immediately took the order of the young girls who had been behind me in the drive-through, completely ignoring the fact that I had already been waiting.
When I brought this to his attention, his attitude was rude, lazy, and dismissive. Instead of apologizing, he made sarcastic remarks, which only made the situation worse. I even spoke with the manager, Jimmy, but Andy continued with the same behavior afterward.
This kind of customer service is unacceptable. If this is how they treat customers who have already been inconvenienced, I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Ivan Guillen
Management really needs to get it together. Its been 7 months with a broken toaster… its subway I obviously want my sandwich toasted!? Staff if very friendly but they shouldn't have to get yelled at by customers over a toaster that should have been fixed a long time ago!?
Atmosphere: 1
Food: 1
Service: 4
XTR O
Toaster didn’t work, no ice, place is falling apart, they charge more for adding chips and soda than the national average. Place is a rip off, I feel bad for the employees for having to work for an awful franchisee. It’s not a flex it to be locally owned.
Atmosphere: 1
Food: 1
Service: 3
Monique Peña
They cancel orders
Service: 1
Mary Hewitt
A calm place to go for lunch, friendly staff and great prices if you bring the coupon from the mail.
Atmosphere: 5
Food: 4
Service: 5
John Paul McLaughlin
21 dollars for a 6 inch sandwich combo is absolutely wild
Opps20k Gamg20k
10,000% good
Atmosphere: 5
Food: 5
Service: 5
Kari Trujillo
This subway is the best! Jeffry and Jimmy were super nice! They were super helpful and fast! Way nicer and more professional than the one on valley by Walmart. I will absolutely dive the extra time to come back. The store was very clean. All and all a wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
LikeLouie
Ordered online and still took forever. I told them my order/name & the employees proceeded to look at me without saying another word. Did not let me know if my sandwich was ready or not just let me stand while they kept working for multiple cars at the drive through.
Atmosphere: 2
Service: 1
Plasencia
Jeffrey and Jimmy (the store manager) are always very courteous and have great customer service. They are always quick to help even at times when it gets super busy. Respect to them.
The fairly short male worker with the green hat and brown short hair clearly doesn’t know how subway works. I could have gone around the counter and did his job better than him.
Atmosphere: 3
Food: 1
Service: 1
Tristian H
Closed at 8:19
Service: 1
Sharlette Sanchez
Very disappointed.
Tarin Riley
Hard bread !!
Atmosphere: 1
Food: 1
Service: 1
Max Chiquis Telles
**Subway Review**
I’m truly disappointed with my recent experience at Subway. When I pulled into the drive-through, it took over five minutes just for someone to greet me. After finally placing my order, I was excited to enjoy my sandwich, but when I got back to work, I was met with a big letdown. My sandwich was overloaded with onions and relish—neither of which I ordered. It was so unappetizing that even my coworkers wouldn’t touch it. It breaks my heart to say this, but I had to throw away a whole sandwich. I ended up getting lunch somewhere else.. I hope Subway can improve their service and attention to detail because this experience was a real letdown. I’m very and extremely disappointed in Subway.
I had one of the worst experiences at this Subway, thanks to an employee named Andy. I waited several minutes at the drive-through with another car behind me, and no one bothered to take my order. When I finally went inside, Andy immediately took the order of the young girls who had been behind me in the drive-through, completely ignoring the fact that I had already been waiting.
When I brought this to his attention, his attitude was rude, lazy, and dismissive. Instead of apologizing, he made sarcastic remarks, which only made the situation worse. I even spoke with the manager, Jimmy, but Andy continued with the same behavior afterward.
This kind of customer service is unacceptable. If this is how they treat customers who have already been inconvenienced, I won’t be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Management really needs to get it together. Its been 7 months with a broken toaster… its subway I obviously want my sandwich toasted!? Staff if very friendly but they shouldn't have to get yelled at by customers over a toaster that should have been fixed a long time ago!?
Atmosphere: 1
Food: 1
Service: 4
Toaster didn’t work, no ice, place is falling apart, they charge more for adding chips and soda than the national average. Place is a rip off, I feel bad for the employees for having to work for an awful franchisee. It’s not a flex it to be locally owned.
Atmosphere: 1
Food: 1
Service: 3
They cancel orders
Service: 1
A calm place to go for lunch, friendly staff and great prices if you bring the coupon from the mail.
Atmosphere: 5
Food: 4
Service: 5
21 dollars for a 6 inch sandwich combo is absolutely wild
10,000% good
Atmosphere: 5
Food: 5
Service: 5
This subway is the best! Jeffry and Jimmy were super nice! They were super helpful and fast! Way nicer and more professional than the one on valley by Walmart. I will absolutely dive the extra time to come back. The store was very clean. All and all a wonderful experience!
Atmosphere: 5
Food: 5
Service: 5
Ordered online and still took forever. I told them my order/name & the employees proceeded to look at me without saying another word. Did not let me know if my sandwich was ready or not just let me stand while they kept working for multiple cars at the drive through.
Atmosphere: 2
Service: 1
Jeffrey and Jimmy (the store manager) are always very courteous and have great customer service. They are always quick to help even at times when it gets super busy. Respect to them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The fairly short male worker with the green hat and brown short hair clearly doesn’t know how subway works. I could have gone around the counter and did his job better than him.
Atmosphere: 3
Food: 1
Service: 1
Closed at 8:19
Service: 1
Very disappointed.
Hard bread !!
Atmosphere: 1
Food: 1
Service: 1
**Subway Review**
I’m truly disappointed with my recent experience at Subway. When I pulled into the drive-through, it took over five minutes just for someone to greet me. After finally placing my order, I was excited to enjoy my sandwich, but when I got back to work, I was met with a big letdown. My sandwich was overloaded with onions and relish—neither of which I ordered. It was so unappetizing that even my coworkers wouldn’t touch it. It breaks my heart to say this, but I had to throw away a whole sandwich. I ended up getting lunch somewhere else.. I hope Subway can improve their service and attention to detail because this experience was a real letdown. I’m very and extremely disappointed in Subway.
Recommended dishes: Sandwich
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