The new night crew is AWESOME! Brooke was on the drive thru and she was very nice and courteous, the food was fresh and we didn't wait very long. SUPER FRIENDLY!!!
Atmosphere: 5
Food: 5
Service: 5
Yeray Garcia
On December 23rd, I went to this establishment around 12:00 p.m. to have lunch with my children. While we were there, we noticed that something was happening in the kitchen. The employee who constantly claims to be a manager, I think his name is Valentin, almost assaulted the woman who works in the kitchen. If it had not been for another employee who stepped in and stopped him, I don’t know what would have happened. He was extremely agitated and was yelling aggressively at his coworkers. Some customers even tried to intervene and asked him to calm down, but he began threatening them as well. I had to leave because my children were genuinely terrified.
I truly thought he had already been fired, but to my surprise, yesterday I went back to order food there and he was working again. I dont understand what corporate is waiting for to permanently terminate his employment. He is extremely dangerous, both to customers and to his coworkers.
I hope immediate action is taken.
Atmosphere: 1
Service: 1
Patrick Mowrer
The guy at the check out was very pleasant and clear. Service was tops.
Atmosphere: 3
Food: 4
Service: 5
Sara Untermeyer
Legitimately, this location should be closed down.
They do not have enough staff so safely operate even it seems.
Lines are long, building is often closed. Drive through can take 30+ minutes.
Food is cold or under cooked..
Find another spot to eat, or better yet, just stop by to get gas nearby and move along to the next towns over.
Atmosphere: 1
Food: 1
Service: 1
Debra Dirksen
I think this restaurant has gotten a bad rap! We had good, hot food and great service, Don't sell this place short - they are doing great!
Atmosphere: 5
Food: 5
Service: 5
Gavin Becenti
Lazy and slow you will be waiting 35-45 mins!
Mae Allemand
Christopher was so professional and friendly. His energy and vibes were on point regardless how busy he was. My granddaughter wanted chicken fingers with her meal and he made it happen! Excellent service!! You don’t get that kind of service anymore…. anywhere!
Atmosphere: 5
Food: 5
Service: 5
Amanda Iverson
Always friendly and fast service. Their limited time items are incredible, especially the jalapeño cheddar bites.
Atmosphere: 5
Food: 5
Service: 5
Mike L (SW)
Stopped by for breakfast a few minutes after they switched to lunch and the manager was very accomodating. Great staff, Clean restrooms and dining area. Would stop here again when passing through.
Horrible service making people pull forward to reduce window time while food can out 15 mins after I ordered but window time was like 5 minutes was told they can’t have no one wait at the drive through window cause there was ppl in the lobby
Atmosphere: 1
Food: 1
Service: 1
Anna ortega
Service was great Chris Garcia was very professional and very helpful at the Las Vegas NM store
Atmosphere: 5
Food: 5
Service: 5
Gladys Garcia
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
Scott
By far the worst experience I have ever had at burger King. Manager was in no way leadership material. Did not know how to use the register. Could not find menu items. Has horrible customer skills and is a horrible reflection of the organization. I would ask that when a customer corrects this manager this manager doesn't respond these entitled people are to much.
Atmosphere: 1
Food: 1
Service: 1
Ventress
The service here tonight was great! They were super nice and went above and beyond!
The new night crew is AWESOME! Brooke was on the drive thru and she was very nice and courteous, the food was fresh and we didn't wait very long. SUPER FRIENDLY!!!
Atmosphere: 5
Food: 5
Service: 5
On December 23rd, I went to this establishment around 12:00 p.m. to have lunch with my children. While we were there, we noticed that something was happening in the kitchen. The employee who constantly claims to be a manager, I think his name is Valentin, almost assaulted the woman who works in the kitchen. If it had not been for another employee who stepped in and stopped him, I don’t know what would have happened. He was extremely agitated and was yelling aggressively at his coworkers. Some customers even tried to intervene and asked him to calm down, but he began threatening them as well. I had to leave because my children were genuinely terrified.
I truly thought he had already been fired, but to my surprise, yesterday I went back to order food there and he was working again. I dont understand what corporate is waiting for to permanently terminate his employment. He is extremely dangerous, both to customers and to his coworkers.
I hope immediate action is taken.
Atmosphere: 1
Service: 1
The guy at the check out was very pleasant and clear. Service was tops.
Atmosphere: 3
Food: 4
Service: 5
Legitimately, this location should be closed down.
They do not have enough staff so safely operate even it seems.
Lines are long, building is often closed. Drive through can take 30+ minutes.
Food is cold or under cooked..
Find another spot to eat, or better yet, just stop by to get gas nearby and move along to the next towns over.
Atmosphere: 1
Food: 1
Service: 1
I think this restaurant has gotten a bad rap! We had good, hot food and great service, Don't sell this place short - they are doing great!
Atmosphere: 5
Food: 5
Service: 5
Lazy and slow you will be waiting 35-45 mins!
Christopher was so professional and friendly. His energy and vibes were on point regardless how busy he was. My granddaughter wanted chicken fingers with her meal and he made it happen! Excellent service!! You don’t get that kind of service anymore…. anywhere!
Atmosphere: 5
Food: 5
Service: 5
Always friendly and fast service. Their limited time items are incredible, especially the jalapeño cheddar bites.
Atmosphere: 5
Food: 5
Service: 5
Stopped by for breakfast a few minutes after they switched to lunch and the manager was very accomodating. Great staff, Clean restrooms and dining area. Would stop here again when passing through.
Atmosphere: 4
Food: 4
Service: 5
Extremely friendly and efficient staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible service making people pull forward to reduce window time while food can out 15 mins after I ordered but window time was like 5 minutes was told they can’t have no one wait at the drive through window cause there was ppl in the lobby
Atmosphere: 1
Food: 1
Service: 1
Service was great Chris Garcia was very professional and very helpful at the Las Vegas NM store
Atmosphere: 5
Food: 5
Service: 5
Great food and fast service
Atmosphere: 5
Food: 5
Service: 5
By far the worst experience I have ever had at burger King. Manager was in no way leadership material. Did not know how to use the register. Could not find menu items. Has horrible customer skills and is a horrible reflection of the organization. I would ask that when a customer corrects this manager this manager doesn't respond these entitled people are to much.
Atmosphere: 1
Food: 1
Service: 1
The service here tonight was great! They were super nice and went above and beyond!
Atmosphere: 5
Food: 5
Service: 5
Loading...