Friendly but damn put a hair net on or something( nasty ) screens don't work takes long time to respond after pushing button Only 1 other car there no excuse Prices way out of line for the products they sell there now 1 med drink 1large drink $14.00 are you kidding then they expect you to tip on top of that We were going every Friday night but nope Won't be going back ..!! Update prices have gone up almost 3.00 for the same things screens still Not working Jessie is the only positive thing about this place always working hard to make it right
Atmosphere: 2
Food: 1
Service: 1
Rob Metcalf
They turned off the red button twice and still never got around to serving us. We left.
Atmosphere: 1
Food: 1
Service: 1
Bailey Oneill
It's a constant thing to have to wait for your food for close to an hour. Here is a tip if the kitchen is that far behind tell people its going to be a 20-45 minuit long wait before they decide to order and pay. Don't just say we will be with you in a minuit sorry we are slammed. Give us a time frame. The lady in the carhop next to me asked an employee when they would get to her and the employee just said they had to stop takeing orders. So I told her that I arrived at 5.30 and didn't get my food till 6.32.
Scott Hills
Waited for 10 mins with no acknowledgment we had pressed the button and were ready to order. Finally got an acknowledge and were asked to wait. Waited for 5 mins and went to McDonald’s.
Atmosphere: 3
Food: 4
Service: 1
Mark Flynn
I've gone there twice in the last few months. I got the tots both times and both times they were ice cold. Not even lukewarm but cold. It's Los Alamos so they don't need to care. There're not a lot of options but I won't be eating there anymore.
Atmosphere: 2
Food: 1
Service: 3
Andrea Barela
Terrible. This is the fourth time in the last two weeks I have tried to place an order and left before I got any help. Today, I waited a total of 25 minutes before I left. I counted the number of cars in the stalls and there were 6 total (me included). I dont believe they couldnt be bothered to take my order for 30 minutes. I won't be back.
Service: 1
Justin
Very poor customer service super long wait time
Atmosphere: 1
Food: 1
Service: 1
Emmanuel
Jesse is the brightest person in los Alamos, Give raise raise or bomb
Atmosphere: 5
Food: 5
Service: 5
Johanna Welling
Give Jesse a raise, always friendly and upbeat to interact with. Appreciate the positivity every time!
Atmosphere: 4
Food: 4
Service: 5
Brandy Dean
Finally, a Sonic that not only did the person who took our order have an amazing attitude, so did the person that delivered our food. Thank you to Nanette (I believe she is the one that took our order) and Jesse who delivered our food for your upbeat, happy and inviting personalities!! Keep up the smiles!
Half of the kiosks are broken. Push the button and wait 5-10 just to get your order taken.
Aaron Scott
Food quality is hit-or-miss, but it's one of the only places that's open late in town.
Char
Ordered the double smash burger add bacon. Got home, no bacon. I start eating anyway because it's just bacon. Well, the burger is raw. At least the carhop was nice.
T K
Jesse and the other staff provided phenomenal service, even in the rain!
Khristopher Rankin
Food is always cold. I don't mean not hot. I mean cold. The wait times are always extreme, even when there's no customers. They do have one very polite employee, though the rest of them do not care.
Friendly but damn put a hair net on or something( nasty )
screens don't work
takes long time to respond after pushing button
Only 1 other car there no excuse
Prices way out of line for the products they sell there now
1 med drink 1large drink $14.00 are you kidding
then they expect you to tip on top of that
We were going every Friday night but nope
Won't be going back ..!!
Update prices have gone up almost 3.00 for the same things
screens still Not working
Jessie is the only positive thing about this place always working hard to make it right
Atmosphere: 2
Food: 1
Service: 1
They turned off the red button twice and still never got around to serving us. We left.
Atmosphere: 1
Food: 1
Service: 1
It's a constant thing to have to wait for your food for close to an hour. Here is a tip if the kitchen is that far behind tell people its going to be a 20-45 minuit long wait before they decide to order and pay. Don't just say we will be with you in a minuit sorry we are slammed. Give us a time frame. The lady in the carhop next to me asked an employee when they would get to her and the employee just said they had to stop takeing orders. So I told her that I arrived at 5.30 and didn't get my food till 6.32.
Waited for 10 mins with no acknowledgment we had pressed the button and were ready to order. Finally got an acknowledge and were asked to wait. Waited for 5 mins and went to McDonald’s.
Atmosphere: 3
Food: 4
Service: 1
I've gone there twice in the last few months. I got the tots both times and both times they were ice cold. Not even lukewarm but cold. It's Los Alamos so they don't need to care. There're not a lot of options but I won't be eating there anymore.
Atmosphere: 2
Food: 1
Service: 3
Terrible. This is the fourth time in the last two weeks I have tried to place an order and left before I got any help. Today, I waited a total of 25 minutes before I left. I counted the number of cars in the stalls and there were 6 total (me included). I dont believe they couldnt be bothered to take my order for 30 minutes.
I won't be back.
Service: 1
Very poor customer service super long wait time
Atmosphere: 1
Food: 1
Service: 1
Jesse is the brightest person in los Alamos,
Give raise raise or bomb
Atmosphere: 5
Food: 5
Service: 5
Give Jesse a raise, always friendly and upbeat to interact with. Appreciate the positivity every time!
Atmosphere: 4
Food: 4
Service: 5
Finally, a Sonic that not only did the person who took our order have an amazing attitude, so did the person that delivered our food. Thank you to Nanette (I believe she is the one that took our order) and Jesse who delivered our food for your upbeat, happy and inviting personalities!! Keep up the smiles!
Restaurantji Recommends
Half of the kiosks are broken. Push the button and wait 5-10 just to get your order taken.
Food quality is hit-or-miss, but it's one of the only places that's open late in town.
Ordered the double smash burger add bacon. Got home, no bacon. I start eating anyway because it's just bacon. Well, the burger is raw. At least the carhop was nice.
Jesse and the other staff provided phenomenal service, even in the rain!
Food is always cold. I don't mean not hot. I mean cold. The wait times are always extreme, even when there's no customers. They do have one very polite employee, though the rest of them do not care.
Atmosphere: 1
Food: 1
Service: 1
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