Slushy machine always down, or there just too lazy
Atmosphere: 4
Food: 3
Service: 1
Leslie Wills
This place is a damn joke!!!! Their slush machine has been down for more than 2 years. This is a disgrace to the Sonic franchise. This location has just become run down and does not seem as the owner even cares to fix anything. This use to be our favorite place to go but we have stripped goi g to sonic because of Lovington nm
Atmosphere: 1
Food: 1
Service: 1
Robyne Lopez
Service at this location needs to be better! Today I spent almost $70 at this location and half my order was wrong. I ordered my burger with only mayo and pickles but the girl just put a regular burger, when I tried to tell her she didn't hear me, I tried calling back and they never answered me, so when I got my order I sent my burger back and told them I didn't want it. One of my burgers was supposed to be with mustard, no mayo and ketchup, she just added mustard. My chicken sandwich was only supposed to be cheese and they added cheese along with mayo and Lettuce. I asked if they had gravy, she said yes, I asked if I could get some then she tells me they don't have gravy ?? She had put onion rings on my order, I told her no I didn't order them, they still proceeded to put some in my bag. Almost every time I order a drink with flavors it doesn't look like they put all the flavors in either. Do better please sonic
Atmosphere: 2
Food: 2
Service: 2
Susan Mckay
Ordered 3 double cheese burgers, two with mayo one with mustard. Was given three burgers with ketchup and mayo, also ordered lettuce, tomato, and onion on the mustard burger..wasn’t given those..called to tell them and the girl that answered the phone was very very rude and said there was nothing that could be done. I asked tot all to the manager and she said he was in the kitchen and too busy to talk, unbelievable!! Sonic in Lovington…DO BETTER!!
Sa War
The slushie machine has been broken the last 3 months. Everytime we go this sucks 👎
Sammy Warford
The slushie machine has been broken the last 3 months. Everytime we go this sucks ?
Luis Melendez
Worst sonic in new mexico. Ordered a shake with real bananas. Instead got banana flavoring. Got the ice cream melted. I asked for a refund. They said no because I ordered off the app.
Mario A Vasquez
Sonic isn't what it used to be, but food is still good.
Atmosphere: 3
Food: 5
Service: 3
paola mendoza (pau)
they do take awhile and sometimes items are missing most stalls don't work
Kid-friendliness: if you have picky eaters they have kids friendly options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Cheese, Double Cheeseburger, Mozzarella Sticks, Super Sonic Cheeseburger, Onion Rings
yippie explorer
they do take awhile and sometimes items are missing most stalls don't work
Kid-friendliness: if you have picky eaters they have kids friendly options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Cheese, Double Cheeseburger, Mozzarella Sticks, Super Sonic Cheeseburger, Onion Rings
I ordered a pretzel twist and the Jumbo Popcorn Chicken with a large cherry limeade. I wasn’t given my cheese for the pretzel twist so I called up to the store to speak with the manager. The manager told me it was my fault I didn’t get the cheese because I didn’t say I wanted the cheese even though it’s listed on the menu that it comes with cheese. When I explained that to the manager she began to argue with me that even though the menu says it comes with it, they choose not to send it with the pretzel twist if it’s not requested to save them money (stealing from the customer as that cheese is paid for) the manager continued to argue with me about how it was my fault I didn’t get an item I paid for and is listed on the menu as included. She never once apologized for the inconvenience or offered to make it right in any way. Definitely will never eat here again. Terrible customer service. The manager stated she didn’t send my cheese sauce to save the company money, even though I paid for it, and she ended up costing the company money by losing a returning customer over a $0.78 cup of cheese. Well done!
Atmosphere: 1
Food: 1
Service: 1
Rita Jenkins
A good place to stop by stop by I enjoyed their chili cheese dogs
Food: 5
Service: 5
Jair Rios
Waited for 5 minutes ordered food waited another 30 minutes. Did not get the food. Asked again about our food and they forgot to order.
Atmosphere: 1
Food: 1
Service: 1
David Ellison
I stopped at the Lovington, NM Sonic today for a Butterfinger Blast . Some pull-ups state App only....others have "I Work," on them. I pulled in at one of the ones that "work." I pushed the button, receiving a message that someone would be with me shortly. 10 minutes later, I had to push the button again. After waiting another 10 minutes, the message went away again. pushing the button a third time(20+ minutes later) I called their number. I asked if site #11 was working, and said that I had pushed the button 3 times in 20+ minutes. I was told "oh...I think that one doesn't work. If this were a one-time thing, I could understand, but this happens all of the time...probably 9 out of 10 times. Really...this Sonic had a face-lift recently. Too bad their service did not get upgraded
Dustin Garner
Just an awful experience almost every time. Cannot follow simple instructions and lose their minds when asking for a modification on a item. Pathetic.
Slushy machine always down, or there just too lazy
Atmosphere: 4
Food: 3
Service: 1
This place is a damn joke!!!! Their slush machine has been down for more than 2 years. This is a disgrace to the Sonic franchise. This location has just become run down and does not seem as the owner even cares to fix anything. This use to be our favorite place to go but we have stripped goi g to sonic because of Lovington nm
Atmosphere: 1
Food: 1
Service: 1
Service at this location needs to be better! Today I spent almost $70 at this location and half my order was wrong. I ordered my burger with only mayo and pickles but the girl just put a regular burger, when I tried to tell her she didn't hear me, I tried calling back and they never answered me, so when I got my order I sent my burger back and told them I didn't want it. One of my burgers was supposed to be with mustard, no mayo and ketchup, she just added mustard. My chicken sandwich was only supposed to be cheese and they added cheese along with mayo and Lettuce. I asked if they had gravy, she said yes, I asked if I could get some then she tells me they don't have gravy ?? She had put onion rings on my order, I told her no I didn't order them, they still proceeded to put some in my bag. Almost every time I order a drink with flavors it doesn't look like they put all the flavors in either. Do better please sonic
Atmosphere: 2
Food: 2
Service: 2
Ordered 3 double cheese burgers, two with mayo one with mustard. Was given three burgers with ketchup and mayo, also ordered lettuce, tomato, and onion on the mustard burger..wasn’t given those..called to tell them and the girl that answered the phone was very very rude and said there was nothing that could be done. I asked tot all to the manager and she said he was in the kitchen and too busy to talk, unbelievable!! Sonic in Lovington…DO BETTER!!
The slushie machine has been broken the last 3 months. Everytime we go this sucks 👎
The slushie machine has been broken the last 3 months. Everytime we go this sucks ?
Worst sonic in new mexico. Ordered a shake with real bananas. Instead got banana flavoring. Got the ice cream melted. I asked for a refund. They said no because I ordered off the app.
Sonic isn't what it used to be, but food is still good.
Atmosphere: 3
Food: 5
Service: 3
they do take awhile and sometimes items are missing most stalls don't work
Kid-friendliness: if you have picky eaters they have kids friendly options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Cheese, Double Cheeseburger, Mozzarella Sticks, Super Sonic Cheeseburger, Onion Rings
they do take awhile and sometimes items are missing most stalls don't work
Kid-friendliness: if you have picky eaters they have kids friendly options
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Grilled Cheese, Double Cheeseburger, Mozzarella Sticks, Super Sonic Cheeseburger, Onion Rings
Restaurantji Recommends
I ordered a pretzel twist and the Jumbo Popcorn Chicken with a large cherry limeade. I wasn’t given my cheese for the pretzel twist so I called up to the store to speak with the manager. The manager told me it was my fault I didn’t get the cheese because I didn’t say I wanted the cheese even though it’s listed on the menu that it comes with cheese. When I explained that to the manager she began to argue with me that even though the menu says it comes with it, they choose not to send it with the pretzel twist if it’s not requested to save them money (stealing from the customer as that cheese is paid for) the manager continued to argue with me about how it was my fault I didn’t get an item I paid for and is listed on the menu as included. She never once apologized for the inconvenience or offered to make it right in any way. Definitely will never eat here again. Terrible customer service. The manager stated she didn’t send my cheese sauce to save the company money, even though I paid for it, and she ended up costing the company money by losing a returning customer over a $0.78 cup of cheese. Well done!
Atmosphere: 1
Food: 1
Service: 1
A good place to stop by stop by I enjoyed their chili cheese dogs
Food: 5
Service: 5
Waited for 5 minutes ordered food waited another 30 minutes. Did not get the food. Asked again about our food and they forgot to order.
Atmosphere: 1
Food: 1
Service: 1
I stopped at the Lovington, NM Sonic today for a Butterfinger Blast . Some pull-ups state App only....others have "I Work," on them. I pulled in at one of the ones that "work." I pushed the button, receiving a message that someone would be with me shortly. 10 minutes later, I had to push the button again. After waiting another 10 minutes, the message went away again. pushing the button a third time(20+ minutes later) I called their number. I asked if site #11 was working, and said that I had pushed the button 3 times in 20+ minutes. I was told "oh...I think that one doesn't work. If this were a one-time thing, I could understand, but this happens all of the time...probably 9 out of 10 times. Really...this Sonic had a face-lift recently. Too bad their service did not get upgraded
Just an awful experience almost every time. Cannot follow simple instructions and lose their minds when asking for a modification on a item. Pathetic.
Atmosphere: 1
Food: 1
Service: 1
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