McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1020 W 1st St, Portales
(575) 359-0204
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Customers' Favorites
McDonald's Reviews
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This used to be the best McDonalds probably in the state! It was fast, clean and your order was almost always right. Now it’s close to the opposite of all that. “Please pull forward” or “please pull to spot X” is now the normal. You pull to the spot to stop their timer, but you the customer, end up waiting usually a long time for your food. And almost every time something is wrong with it. And forget ordering on the app ahead of time. That’s doesn’t save you any...read full review
By far the worst McDonalds I’ve ever been to.. the people there get my order wrong EVERY SINGLE TIME! And then give me attitude when I tell them they messed up! Do better!
Ratings
Menu
Hours
| Monday | 4AM - 1AM |
| Tuesday | 4AM - 1AM |
| Wednesday | 4AM - 1AM |
| Thursday | 4AM - 1AM |
| Friday | 4AM - 1AM |
| Saturday | 4AM - 1AM |
| Sunday | 4AM - 1AM |
McDonald's is a popular fast-food restaurant that offers a variety of menu items. The staff are consistently kind and provide quick service, especially during busy lunch hours when the restaurant can get hectic. However, some reviews mention that orders are often wrong, which can be frustrating. Many customers visit primarily for drinks and appreciate the friendly service. The restaurant is seen as a "wonderful place" with a positive atmosphere, making it suitable for families. In fact, staff members sometimes show kindness by providing coloring supplies and writing children's names in Japanese. The restaurant also offers vegetarian and vegan options to cater to different dietary needs. Accessibility features like wheelchair-friendly doors are available, making it easier for all customers to visit. Overall, McDonald's aims to serve a diverse customer base while focusing on good customer service and creating a welcoming environment.