Papa Johns Pizza
$ • Pizza, Chicken Wings, Fast Food
Hours:
4300 Ridgecrest Dr SE, Rio Rancho
(505) 896-4242
About Papa John's
Customers' Favorites
Papa John's Reviews
Ratings
Hours
Monday | 10AM - 11PM |
Tuesday | 10AM - 11PM |
Wednesday | 10AM - 11PM |
Thursday | 10AM - 11PM |
Friday | 10AM - 12AM |
Saturday | 10AM - 12AM |
Sunday | 10AM - 11PM |
Papa John's Pizza offers good food, despite some inconsistencies. While the service can be hit or miss, the food is generally good and tasty. Some reviewers have reported issues with orders, such as long wait times and pizzas arriving cold. One customer noted their pizza took an hour and a half to arrive when they were quoted 45-55 minutes. There have also been mentions of prices being higher compared to other places, especially as competitors have improved their service.
Despite these challenges, there are positive experiences as well. One customer decided to give Papa John's another try and found their pizza arrived on time, about 40 minutes later, during a busy UFC fight night. The staff was friendly and even provided plates and napkins for the event.
However, not all items have received praise. The stuffed crust pizza was described as lacking flavor and a bit soggy, and some wings were considered gross and undercooked. The Philly cheese steak papadilla did receive a positive mention for its flavor.
Management has reached out to address customer concerns, which has been appreciated by some, leading to higher ratings. Overall, while the restaurant has its issues, it continues to serve a variety of pizzas and has friendly staff who aim to provide a good experience.