My husband and I walked in late afternoon for a donut. We think Rise and Roast has superior donuts. We walked in, and the only lady working came out from the bathrooms with a broom, she put the broom down, I said to myself If she washes her hands, we will order if not well leave. She stepped behind the register and asked what we wanted. We decided to leave, that's disgusting and unsanitary. She should've immediately washed her hands. I definitely did not want to exchange change with her dirty hands. Or receive our donuts with filthy hands. I would not eat her. I did call an Albuquerque manager to report this. I thought consumers might want to know.
Atmosphere: 1
Food: 1
Service: 1
Jeanette Ortiz
A little pricey but the coffee was good.
Atmosphere: 5
Food: 5
Service: 5
Mary Lucero
Waited almost 30 min for 1 cup of coffee in drive thru. The employee was not trained correctly. She was making orders from notes/instructions. Very shorthanded. Ended driving away. Very dissatisfied, will not be going back.
Service: 1
Robert
They need to manage their donut production. I have tried twice to get donuts from this location and they are out. I don't know if I will give it a third attempt. 3 strikes your out philosophy.
Zach
Ordered ahead. Received a notification that my order was ready. Got to the store, waited another 20 minutes, and they got my order wrong because the printer cut off the sizes of my drinks and quantities of my donuts. I asked for it to be fixed or I'd take a refund, to which the cashier said "ok I'll get you that refund". I told her my wife and kids are in the car waiting and expecting donuts, and that I could wait. The drinks were corrected, and they tried sending me on my way without all of the donuts I ordered. I get that they are busy, and I don't blame staff that the only way to tell how much or what sizes a customer ordered is by looking at the receipt. We won't be going back to Rise + Roast. Maybe the Eubank location is better?
Atmosphere: 1
Stephen Farrell
Excellent green tea and the donuts are nice and fluffy.
They have the best donuts ever! I love the monthly specials. #supportlocal
Atmosphere: 5
Food: 5
Service: 5
Travis Moulton
Decent place for donuts. They have a good selection with a few specialty kinds. I found their donuts to be presented well, and they looked good and uniform. Tried out several of them. wouldn't say anything blew me away. The cinnamon rolls are huge, but I wish they had more cinnamon. It was mostly a huge glazed donut. The peach cobbler was nice, but I'm pretty sure it had canned peaches and would have appreciated something more fresh. The apple fritter was nice and soft, but usually apple fritters are full of chunky apple bits and cinnamon. I could barely notice the chunks of apple in this one.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Roll, Blueberry Lavender, Apple Fritter
Adele Wynosky
The girls there are always so friendly and the donuts are awesome I always look forward to getting the apple fritter and of course the cinnamon roll! Go get enjoy!
First visit and pleasantly surprised. Nice selection of donuts. The house coffee is good and the Pistachio Mocha was fantastic. Friendly and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
John Hiller
Donuts were fresh and very large. They couldn't even fit 6 donuts in a box. They wish they had more decaf coffee items only one option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream
Angelo Sedillo
Great donuts and coffee. Do not understand the drive throw area. I guess the business was expecting large amounts of customers?
My husband and I walked in late afternoon for a donut. We think Rise and Roast has superior donuts. We walked in, and the only lady working came out from the bathrooms with a broom, she put the broom down, I said to myself If she washes her hands, we will order if not well leave. She stepped behind the register and asked what we wanted. We decided to leave, that's disgusting and unsanitary. She should've immediately washed her hands. I definitely did not want to exchange change with her dirty hands. Or receive our donuts with filthy hands. I would not eat her. I did call an Albuquerque manager to report this. I thought consumers might want to know.
Atmosphere: 1
Food: 1
Service: 1
A little pricey but the coffee was good.
Atmosphere: 5
Food: 5
Service: 5
Waited almost 30 min for 1 cup of coffee in drive thru. The employee was not trained correctly. She was making orders from notes/instructions. Very shorthanded. Ended driving away. Very dissatisfied, will not be going back.
Service: 1
They need to manage their donut production. I have tried twice to get donuts from this location and they are out. I don't know if I will give it a third attempt. 3 strikes your out philosophy.
Ordered ahead. Received a notification that my order was ready. Got to the store, waited another 20 minutes, and they got my order wrong because the printer cut off the sizes of my drinks and quantities of my donuts. I asked for it to be fixed or I'd take a refund, to which the cashier said "ok I'll get you that refund". I told her my wife and kids are in the car waiting and expecting donuts, and that I could wait. The drinks were corrected, and they tried sending me on my way without all of the donuts I ordered. I get that they are busy, and I don't blame staff that the only way to tell how much or what sizes a customer ordered is by looking at the receipt. We won't be going back to Rise + Roast. Maybe the Eubank location is better?
Atmosphere: 1
Excellent green tea and the donuts are nice and fluffy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Frosted, Peach Cobbler, Blueberry Glazed
Quick little expensive but good
Atmosphere: 5
Food: 5
Service: 5
They have the best donuts ever! I love the monthly specials. #supportlocal
Atmosphere: 5
Food: 5
Service: 5
Decent place for donuts. They have a good selection with a few specialty kinds. I found their donuts to be presented well, and they looked good and uniform.
Tried out several of them. wouldn't say anything blew me away.
The cinnamon rolls are huge, but I wish they had more cinnamon. It was mostly a huge glazed donut.
The peach cobbler was nice, but I'm pretty sure it had canned peaches and would have appreciated something more fresh.
The apple fritter was nice and soft, but usually apple fritters are full of chunky apple bits and cinnamon. I could barely notice the chunks of apple in this one.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cinnamon Roll, Blueberry Lavender, Apple Fritter
The girls there are always so friendly and the donuts are awesome I always look forward to getting the apple fritter and of course the cinnamon roll! Go get enjoy!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First visit and pleasantly surprised. Nice selection of donuts. The house coffee is good and the Pistachio Mocha was fantastic. Friendly and polite staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Donuts were fresh and very large. They couldn't even fit 6 donuts in a box. They wish they had more decaf coffee items only one option.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boston Cream
Great donuts and coffee. Do not understand the drive throw area. I guess the business was expecting large amounts of customers?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Roll, Blueberry Lavender, Cherry Vanilla, Doughnut
Delicious coffee and donuts. Love the pet wall!
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly, I highly recommend the Blueberry Lavender donut. And all are almost too pretty to eat, almost!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Lavender
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