This place has really gone downhill! It use to be quick and food was good. Today I went through the drive though and the staff had a laugh at my expense. I repeated my simple order 4x. Each time what was repeated back was not my order. I was asked to pull forward because speaker wasn’t “working”. 3 people were at the window laughing at me. Management clearly don’t know how customers are being treated. Unfortunately this will be my last time here. Customer service is horrible!
Atmosphere: 1
Food: 1
Service: 1
Paul Tenorio
Appreciated the personal service and delicious food. Three different employees made extra effort while we dined in. Very impressive.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Griego
Went to pick up tacos today. Sadly the order was all wrong. Ordered 4 bean and cheese and 2 potato and egg. Got home with all potato and egg. Disappointing. I even asked the kid t repeat my order. He did, then promptly ran over to the coffee place to pick up a drink while my order was incorrectly made.
Food: 1
Service: 1
Marc
Hit or miss on the food. Mostly a miss on the service. But the music is good.
Atmosphere: 4
Food: 3
Service: 3
Char Benavidez
Clean good employees, refried beans were way to salty, manager was very nice and offered me other things .
Atmosphere: 5
Food: 1
Service: 4
Roo
It was a very unfortunate experience… upon arriving we were very rushed when ordering which we didn’t understand because there was no one behind us… our food was also I correct we ordered chicken and we received Pork which is very very unfortunate considering my family doesn’t eat pork.
Atmosphere: 1
Food: 1
Service: 1
Paul Stagner
It's Taco Cabana. Decent fast Mexican food at reasonable prices. This location is busy most of the time I visit, but the food comes out quickly almost every time. Staff is always pleasant.
I came to pick up my order that i had ordered through door dash, unfortunately my food was given to the wrong person, but the GM gracefully remade my order for me. I tried to throw the employee a tip for remaking it but they wouldn't accept my money. This was an example of great customer service as its a common mistake that can be made but they fixed it with no issues at all. Ashley is amazing and your lucky to have her on your team!!!
I ordered the 10 inch chicken quesadilla and got the 8 inch but paid for a 10. The worker that took my order never asked if I wanted pico but he put no pico on the receipt. The worker also was more worried about being on his cellphone than making sure I at least got the sour cream and guacamole which was missing. Worker also never asked if I wanted any salsa.
Atmosphere: 1
Food: 1
Service: 1
Kacy Dunn
Went through the drive thru today 12/14, service was fine except they forgot the guac and pico we ordered, when we got the food home it was beyond disappointing how disgusting is all was; entire quesadilla is inedible so it’s going the trash, same for the driest brisket taco I’ve ever had and also throwing away these gross bean burritos (btw where’s the cheese?!) the food tastes like chemicals and dirty dish water. Only thing edible was the chips that came with the taco combo. $38 wasted. 👎
Atmosphere: 3
Food: 1
Service: 4
Devin Gonzales
Underrated! People don't know... . every time I come in here there's ladies making Fresh Tortillas the posole is the bomb. I order the fajita burrito which is not on the menu chicken or steak, bomb. Anything with a tortilla bomb cuz their tortillas are so good. This location is good I don't know what people are talking about sometimes they get very busy. Check your order before you walk out/ drive off they'll fix it
Atmosphere: 5
Food: 5
Service: 5
William Walker
Went in there for a very simple dish and they messed it up as they do quite often but when I told them about the simple mess up they accused me of being a criminal and trying to steal food.. I ate maybe 5 percent when I noticed the mistake.. not very friendly
Atmosphere: 4
Food: 1
Service: 1
Gabe
I gotta say the prices have gone up. 3 soft tacos 15$?
They close way too early.
Atmosphere: 1
Food: 5
Service: 4
Recommended dishes: Beef Flautas, Tortillas, Fajita, Breakfast Tacos
This place has really gone downhill! It use to be quick and food was good. Today I went through the drive though and the staff had a laugh at my expense. I repeated my simple order 4x.
Each time what was repeated back was not my order. I was asked to pull forward because speaker wasn’t “working”. 3 people were at the window laughing at me. Management clearly don’t know how customers are being treated. Unfortunately this will be my last time here. Customer service is horrible!
Atmosphere: 1
Food: 1
Service: 1
Appreciated the personal service and delicious food. Three different employees made extra effort while we dined in. Very impressive.
Atmosphere: 5
Food: 5
Service: 5
Went to pick up tacos today. Sadly the order was all wrong. Ordered 4 bean and cheese and 2 potato and egg. Got home with all potato and egg. Disappointing. I even asked the kid t repeat my order. He did, then promptly ran over to the coffee place to pick up a drink while my order was incorrectly made.
Food: 1
Service: 1
Hit or miss on the food. Mostly a miss on the service. But the music is good.
Atmosphere: 4
Food: 3
Service: 3
Clean good employees, refried beans were way to salty, manager was very nice and offered me other things .
Atmosphere: 5
Food: 1
Service: 4
It was a very unfortunate experience… upon arriving we were very rushed when ordering which we didn’t understand because there was no one behind us… our food was also I correct we ordered chicken and we received Pork which is very very unfortunate considering my family doesn’t eat pork.
Atmosphere: 1
Food: 1
Service: 1
It's Taco Cabana. Decent fast Mexican food at reasonable prices. This location is busy most of the time I visit, but the food comes out quickly almost every time. Staff is always pleasant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortillas, Burrito, Fajita, Chips, Taco Brisket Platter
I came to pick up my order that i had ordered through door dash, unfortunately my food was given to the wrong person, but the GM gracefully remade my order for me. I tried to throw the employee a tip for remaking it but they wouldn't accept my money. This was an example of great customer service as its a common mistake that can be made but they fixed it with no issues at all. Ashley is amazing and your lucky to have her on your team!!!
Atmosphere: 5
Food: 5
Service: 5
Great choices on great food
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I ordered the 10 inch chicken quesadilla and got the 8 inch but paid for a 10. The worker that took my order never asked if I wanted pico but he put no pico on the receipt. The worker also was more worried about being on his cellphone than making sure I at least got the sour cream and guacamole which was missing. Worker also never asked if I wanted any salsa.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru today 12/14, service was fine except they forgot the guac and pico we ordered, when we got the food home it was beyond disappointing how disgusting is all was; entire quesadilla is inedible so it’s going the trash, same for the driest brisket taco I’ve ever had and also throwing away these gross bean burritos (btw where’s the cheese?!) the food tastes like chemicals and dirty dish water. Only thing edible was the chips that came with the taco combo. $38 wasted. 👎
Atmosphere: 3
Food: 1
Service: 4
Underrated! People don't know... . every time I come in here there's ladies making Fresh Tortillas the posole is the bomb. I order the fajita burrito which is not on the menu chicken or steak, bomb. Anything with a tortilla bomb cuz their tortillas are so good. This location is good I don't know what people are talking about sometimes they get very busy. Check your order before you walk out/ drive off they'll fix it
Atmosphere: 5
Food: 5
Service: 5
Went in there for a very simple dish and they messed it up as they do quite often but when I told them about the simple mess up they accused me of being a criminal and trying to steal food.. I ate maybe 5 percent when I noticed the mistake.. not very friendly
Atmosphere: 4
Food: 1
Service: 1
I gotta say the prices have gone up. 3 soft tacos 15$?
Atmosphere: 4
Food: 4
Service: 4
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