Our drinks were discussing and food was very cold I recommend not going to this one very disappointed
Atmosphere: 1
Food: 1
Service: 1
Kristy
Order was perfect
Atmosphere: 5
Food: 5
Service: 5
Cindy Ainsworth
Didn't get part of order correct
Atmosphere: 4
Service: 4
Kyle Thompson
Put some money into u store make all stalls work a backup drive threw horrible run down store extreme wait time shut down
Aiden Larkin
We were having trouble ordering our food, and none of the employees would answer headset. We contacted the manager Teagen and he drove all the way from his house just to take our order and he gave us a discount. This young man is holding this store together, he needs a raise!
Atmosphere: 5
Food: 5
Service: 5
Foots Mouth
The managers here are very disrespectful and seems like they treat their employees poorly because they all look so sad
Atmosphere: 1
Service: 1
Spencer Whitt
This restaurant is ran by children disrespectful managers!
Atmosphere: 1
Food: 1
Service: 1
Mindy Devou
This sonic location sucks we ordered 4 drinks 2 cars in the drive threw none in the parking spots and it took over 45 mins of waiting for our order..this isn't the 1st time this has happened.
Atmosphere: 1
Food: 1
Service: 1
John
Inept staff, extremely slow, consistently slow service. Aren't app orders supposed to make things easier?
Atmosphere: 1
Food: 2
Service: 1
Destiny Gonzales
Absolutely disgusting store I went to get some food ordered one thing and the girl taking my order said “ughhh damn is that all “ everytime I go it is a 30+ minute wait food is always cold and soggy I also walked in one time and some lady had her hand in her pants and took it out and continued to bag food without washing her hands the floors were disgusting and over all the staff was so rude and no help at all
I had a terrible experience at this Sonic. I waited over 10 minutes just for someone to take my order. When Crystal finally did, she lied and said the ice cream machine wasn’t working, so I couldn’t even order what I wanted and ended up just getting food for my son. Not even 2 minutes later, I witnessed her and the manager making ice cream for other customers, which shows she flat-out lied to me. After that, we waited about 30 minutes just for some chicken tenders and fries. I also ordered a medium combo but was given a small drink. When I spoke to the manager, all she did was say “sorry, it won’t happen again,” but didn’t make it right. In total, I wasted over 40 minutes, didn’t get what I wanted, and never even received a receipt (conveniently). Overall, this location is very unprofessional and poorly run. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Tesla McKay
Food tasted nasty. Like they haven't changed the fryer oil in a few months. The person taking our order was not the nicest.
Atmosphere: 1
Food: 1
Service: 1
Shannon Finney
Aug 26,9:30pm went to the drive-thru at 1300 W Second St Roswell ordered 2 chocolate shakes and cherry limeade was told there ice cream machine was down which I know happens at times so went ahead ordered cherry limeade pulled up to the window and gave the boy $4.00 it was $3.32 he then opened window handed me my drink and told me to have a good night. I then replied can I have my change he said mam I dont have it and it's just 44 cents I then asked who is manager was and he said hold on a young lady that I assume was the manager took a dollar from the register and got him change meanwhile I could hear him talking smack. He then opened the window and handed me my change and again told me to have a good night and I responded thank you and you do the same when I went to pull off I heard him yell at me .....like ahhhhhh this was a big kid with glasses and I really think he should be trained in customer service. I am in the food industry and have been for years dont ever think i.ve been treated so rudely ...won't ever go back to this location ....and this is not the first time they tried to keep the change. And the 44 cent wasnt the correct change.SMH.....
T.C. M.
I had trouble hearing through the order station.
Atmosphere: 4
Food: 5
Service: 5
joyce face
Online placed. Should be ready by 2:19. Didn't bring 2 items, not even a meal until 235. Absolutely useless store. Whoever runs this store needs to find a new profession
And my order wasn't even correct lmao. What a joke of a store
Our drinks were discussing and food was very cold I recommend not going to this one very disappointed
Atmosphere: 1
Food: 1
Service: 1
Order was perfect
Atmosphere: 5
Food: 5
Service: 5
Didn't get part of order correct
Atmosphere: 4
Service: 4
Put some money into u store make all stalls work a backup drive threw horrible run down store extreme wait time shut down
We were having trouble ordering our food, and none of the employees would answer headset. We contacted the manager Teagen and he drove all the way from his house just to take our order and he gave us a discount. This young man is holding this store together, he needs a raise!
Atmosphere: 5
Food: 5
Service: 5
The managers here are very disrespectful and seems like they treat their employees poorly because they all look so sad
Atmosphere: 1
Service: 1
This restaurant is ran by children disrespectful managers!
Atmosphere: 1
Food: 1
Service: 1
This sonic location sucks we ordered 4 drinks 2 cars in the drive threw none in the parking spots and it took over 45 mins of waiting for our order..this isn't the 1st time this has happened.
Atmosphere: 1
Food: 1
Service: 1
Inept staff, extremely slow, consistently slow service. Aren't app orders supposed to make things easier?
Atmosphere: 1
Food: 2
Service: 1
Absolutely disgusting store I went to get some food ordered one thing and the girl taking my order said “ughhh damn is that all “ everytime I go it is a 30+ minute wait food is always cold and soggy I also walked in one time and some lady had her hand in her pants and took it out and continued to bag food without washing her hands the floors were disgusting and over all the staff was so rude and no help at all
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a terrible experience at this Sonic. I waited over 10 minutes just for someone to take my order. When Crystal finally did, she lied and said the ice cream machine wasn’t working, so I couldn’t even order what I wanted and ended up just getting food for my son. Not even 2 minutes later, I witnessed her and the manager making ice cream for other customers, which shows she flat-out lied to me. After that, we waited about 30 minutes just for some chicken tenders and fries. I also ordered a medium combo but was given a small drink. When I spoke to the manager, all she did was say “sorry, it won’t happen again,” but didn’t make it right. In total, I wasted over 40 minutes, didn’t get what I wanted, and never even received a receipt (conveniently). Overall, this location is very unprofessional and poorly run. I won’t be coming back.
Atmosphere: 1
Food: 3
Service: 1
Food tasted nasty. Like they haven't changed the fryer oil in a few months. The person taking our order was not the nicest.
Atmosphere: 1
Food: 1
Service: 1
Aug 26,9:30pm went to the drive-thru at 1300 W Second St Roswell ordered 2 chocolate shakes and cherry limeade was told there ice cream machine was down which I know happens at times so went ahead ordered cherry limeade pulled up to the window and gave the boy $4.00 it was $3.32 he then opened window handed me my drink and told me to have a good night. I then replied can I have my change he said mam I dont have it and it's just 44 cents I then asked who is manager was and he said hold on a young lady that I assume was the manager took a dollar from the register and got him change meanwhile I could hear him talking smack. He then opened the window and handed me my change and again told me to have a good night and I responded thank you and you do the same when I went to pull off I heard him yell at me .....like ahhhhhh this was a big kid with glasses and I really think he should be trained in customer service. I am in the food industry and have been for years dont ever think i.ve been treated so rudely ...won't ever go back to this location ....and this is not the first time they tried to keep the change. And the 44 cent wasnt the correct change.SMH.....
I had trouble hearing through the order station.
Atmosphere: 4
Food: 5
Service: 5
Online placed. Should be ready by 2:19. Didn't bring 2 items, not even a meal until 235. Absolutely useless store. Whoever runs this store needs to find a new profession
And my order wasn't even correct lmao. What a joke of a store
Atmosphere: 1
Food: 1
Service: 1
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