Rudest staff, and in response to getting an order wrong. I was with my young children and very polite and the response was so rude, it was threatening. Never again.
Atmosphere: 1
Food: 1
Service: 1
Angie McMillan
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Lota Burger
Austin Martinez
Went to enjoy lunch. Great place. Wonderful customer service. Only suggestion I have is I really think you should consider turning some of your booths into tables with chairs. I noticed a few people who were plus-size looking very uncomfortable in the booths. Or change the tables so that they move to better accommodate plus-size people. But other than that great place to eat.
Atmosphere: 4
Food: 5
Service: 5
Barbara Trujillo
Burger is always good!!
Atmosphere: 4
Food: 4
Service: 4
Patrick Macumber
It's not bad, solid food. Employees were nice and communicated well. Several tables were dirty with trash on them.
Atmosphere: 2
Food: 3
Service: 4
Mark Kendrick
This is an update to my original review which is below. I decided to give them a second chance 4 months later and this time I was extremely satisfied with my food. I ordered the breakfast burrito with beans and it didn't disappoint. The proportion of eggs, potatoes, cheese, beans, and green chile was perfect. Nothing overwhelmed any other ingredient, it was like the perfect blend of flavors and textures. This was a huge improvement from my last visit.
Original review: I ordered a bacon breakfast burrito today and man I was left feeling disappointed. While it tasted ok, it was pretty salty. The filling seemed like it was mostly green sauce and very little potatoes, bacon, egg, and cheese. For the money and dissatisfaction I should have just gone to Maverick. Most likely my last visit
Andrea S
The quality control and lack of sanitation at this location should be seriously evaluated. The cooks were touching their faces then continue to make food. The buns were overcooked hard as a rock. Then they put uncensored *explicit* vulgar music over the speaker with young children in the restaurant.
Troy Choman
The egg surcharge needs to go away stat. Eggs are not as expensive anymore, and this is almost a 20% increase in the burrito prices. If you keep charging people this fee it’s very unfair and taking advantage of people who don’t look at the receipts
Teresa Gonzales
The customer service was horrible, I got dirty looks and the food was terrible, very greasy, they gave me the wrong order and what a horrible experience. Don’t say I didn’t warn you.
Thank you morning crew. ’ the staff is always friendly and the store manager is awesome. My order is always correct and they go above and beyond for my order. Thank you!
E Rael
Cook was on his cell, the cashier went from taking my order to making it without washing theirs hands. She had attitude issues when I began to order, none of the food was prepared fresh it’s all premade. I paid 50.00, for 4 burritos. 😕😔😤
Dawn M Sells
Asked for lite green chili & got too much.
Veronica Sandoval
Have never had such a horrible hamburger from any LotaBurger. Ever. The meat was rolled to a little less than a quarter inch and charred to unchewable. The fries did not help either- and we paid almost 65 for 4 of us. All of our burgers were paper thin. Hardly any green chile to help any flavor. Terrible terrible.
Ruth Duarte
Really good burger and customer service also awesome!!!
Excellent Service, great burgers
Rudest staff, and in response to getting an order wrong. I was with my young children and very polite and the response was so rude, it was threatening. Never again.
Atmosphere: 1
Food: 1
Service: 1
Great service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Lota Burger
Went to enjoy lunch. Great place. Wonderful customer service. Only suggestion I have is I really think you should consider turning some of your booths into tables with chairs. I noticed a few people who were plus-size looking very uncomfortable in the booths. Or change the tables so that they move to better accommodate plus-size people. But other than that great place to eat.
Atmosphere: 4
Food: 5
Service: 5
Burger is always good!!
Atmosphere: 4
Food: 4
Service: 4
It's not bad, solid food. Employees were nice and communicated well. Several tables were dirty with trash on them.
Atmosphere: 2
Food: 3
Service: 4
This is an update to my original review which is below. I decided to give them a second chance 4 months later and this time I was extremely satisfied with my food. I ordered the breakfast burrito with beans and it didn't disappoint. The proportion of eggs, potatoes, cheese, beans, and green chile was perfect. Nothing overwhelmed any other ingredient, it was like the perfect blend of flavors and textures. This was a huge improvement from my last visit.
Original review:
I ordered a bacon breakfast burrito today and man I was left feeling disappointed. While it tasted ok, it was pretty salty. The filling seemed like it was mostly green sauce and very little potatoes, bacon, egg, and cheese. For the money and dissatisfaction I should have just gone to Maverick. Most likely my last visit
The quality control and lack of sanitation at this location should be seriously evaluated. The cooks were touching their faces then continue to make food. The buns were overcooked hard as a rock. Then they put uncensored *explicit* vulgar music over the speaker with young children in the restaurant.
The egg surcharge needs to go away stat. Eggs are not as expensive anymore, and this is almost a 20% increase in the burrito prices. If you keep charging people this fee it’s very unfair and taking advantage of people who don’t look at the receipts
The customer service was horrible, I got dirty looks and the food was terrible, very greasy, they gave me the wrong order and what a horrible experience. Don’t say I didn’t warn you.
Restaurantji Recommends
Thank you morning crew. ’ the staff is always friendly and the store manager is awesome. My order is always correct and they go above and beyond for my order. Thank you!
Cook was on his cell, the cashier went from taking my order to making it without washing theirs hands. She had attitude issues when I began to order, none of the food was prepared fresh it’s all premade. I paid 50.00, for 4 burritos. 😕😔😤
Asked for lite green chili & got too much.
Have never had such a horrible hamburger from any LotaBurger. Ever. The meat was rolled to a little less than a quarter inch and charred to unchewable.
The fries did not help either- and we paid almost 65 for 4 of us. All of our burgers were paper thin. Hardly any green chile to help any flavor. Terrible terrible.
Really good burger and customer service also awesome!!!
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