great place good food friendly attentive staff.They adjusted the sound and put yhe NFL game on
Herbert
We have been going to the Bourbon Grill for many years and always enjoyed it. This time, something was off. I ordered a steak and two side items, one was a salad. This is the first time in any dining experiences that the server brought the salad AFTER serving the steak. I had to ask for the salad. Server didn't say a word, just plop to center of the table (steak was in the way). Towards the end of the meal, my wife asked for to-go boxes; those came faster than anything previously served. Then the server started clearing the table even though I was still eating. He grabbed the salad plate as I was reaching with my fork, had to pull back. Not sure why this happened, guess he was having a bad night. Bourbon Grill is dong a special wine dinner during the Wine & Chili Fiesta. It looks very inviting but I will pass this year.
Nedim
Steak was good, end cut mediocre. Sides were passable, Caesar salad was poor, deserts were good. Service was almost too efficient and value was very average. Unlikely too frequent in the future.
James
It looks like the management is not keeping an eye on things. There were only four tables occupied, but after getting seated and water delivered, nothing happened for 15 minutes. Finally we went to reception, and eventually someone showed up to take our order. We ordered soup, bread, and main dishes. After another 15-20 minutes our main dishes showed up. No soup or bread. My dish was warm, but not hot. The food was okay, but the service terrible. At least they brought the check quickly. Bourbon Grill used to have reliably good service, but we have had this sort of thing happen more than once in the past six months. There can always be a bad night now and again, but management needs to make things work better. Used to be a regular customer. Not so likely now.
Audrey
Everything was very good from the service to the food to the price. We all thoroughly enjoyed ourselves. We did not have a single problem.
Heather
Wonderful prime rib! Baked potato was a little crunchy. Service fantastic. Loved the atmosphere. Great Lodi Zinfandel sold by the glass.
Liam
My wife and I visited for the first (and last) time, and the experience was awful from start to finish. I ordered the prime rib, which came with a Caesar salad and asparagus. The waiter completely forgot the salad, only bringing it at the very end—when it arrived, it was old, hot, and wilted. The prime rib itself was substandard, tasted old, and the asparagus side was just four small spears that looked and tasted equally bad. Service was no better. The hostess was rushed, barely greeted us, and hurried us to a table with no courtesy. My iced tea was only refilled once during the entire meal. When I voiced my concern about the salad at the end, the server's only response was a flat “sorry.” Overall, a horrible dining experience—terrible food, inattentive service, and no sense of hospitality. Do not waste your time or money here.
Sheila Henke
Service was subpar-slow and inattentive, food was very disappointing, meat ordered medium rare was so tough it was inedible. Had to ask 3 time for more water waited a very long time after requesting additional bread for the table. One of our group had ask and wait after the other 3 received their salad had to call the sever itder and ask for their salad. Coffee arrived luke warm . Table behind us had a screaming toddler who was racing around the area for the first 1/2 hour of our dinner. There was no toilet paper in the restroom. I expected so much better.
Stephanie Trujillo
Cant wait to come back so we can try some of their other dishes. A little pricy but worth it.
Good service. Menu very eclectic. Cocktails were just “ ok” as was the food. Not bad but not worth trying again. Too many good restaurants in Santa Fe to go to just an “ok” restaurant.
Mollie McGraw
Every item on the menu is delicious - especially the Chicken Mole enchiladas , the very best I’ve ever had. Service is excellent. Bourbon Grill is associated with or connected to El Gancho Sports Club, but you do not need to be a member to eat at Bourbon Grill. A hidden gem in the foothills of Santa Fe.
Atmosphere: 3
Food: 5
Service: 5
Josh Lopez
Had a great experience at bourbon grill. I ordered the Swiss and mushroom burger it was amazing! Also tried a few appetizers like the wings, macaroni balls, fried avocados. All were great. Great service especially with a large party (17). Thank you bourbon grill for everything. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
t
We had the bacon blue burger and the prime rib. The prime rib was stringy and didn't have much flavor. Everything else was very good as usual.
Russell Haver
Food was good. Service was good. Food came out quickly.
great place good food friendly attentive staff.They adjusted the sound and put yhe NFL game on
We have been going to the Bourbon Grill for many years and always enjoyed it. This time, something was off. I ordered a steak and two side items, one was a salad. This is the first time in any dining experiences that the server brought the salad AFTER serving the steak. I had to ask for the salad. Server didn't say a word, just plop to center of the table (steak was in the way). Towards the end of the meal, my wife asked for to-go boxes; those came faster than anything previously served. Then the server started clearing the table even though I was still eating. He grabbed the salad plate as I was reaching with my fork, had to pull back. Not sure why this happened, guess he was having a bad night. Bourbon Grill is dong a special wine dinner during the Wine & Chili Fiesta. It looks very inviting but I will pass this year.
Steak was good, end cut mediocre. Sides were passable, Caesar salad was poor, deserts were good. Service was almost too efficient and value was very average. Unlikely too frequent in the future.
It looks like the management is not keeping an eye on things. There were only four tables occupied, but after getting seated and water delivered, nothing happened for 15 minutes. Finally we went to reception, and eventually someone showed up to take our order. We ordered soup, bread, and main dishes. After another 15-20 minutes our main dishes showed up. No soup or bread. My dish was warm, but not hot. The food was okay, but the service terrible. At least they brought the check quickly. Bourbon Grill used to have reliably good service, but we have had this sort of thing happen more than once in the past six months. There can always be a bad night now and again, but management needs to make things work better. Used to be a regular customer. Not so likely now.
Everything was very good from the service to the food to the price. We all thoroughly enjoyed ourselves. We did not have a single problem.
Wonderful prime rib! Baked potato was a little crunchy. Service fantastic. Loved the atmosphere. Great Lodi Zinfandel sold by the glass.
My wife and I visited for the first (and last) time, and the experience was awful from start to finish. I ordered the prime rib, which came with a Caesar salad and asparagus. The waiter completely forgot the salad, only bringing it at the very end—when it arrived, it was old, hot, and wilted. The prime rib itself was substandard, tasted old, and the asparagus side was just four small spears that looked and tasted equally bad. Service was no better. The hostess was rushed, barely greeted us, and hurried us to a table with no courtesy. My iced tea was only refilled once during the entire meal. When I voiced my concern about the salad at the end, the server's only response was a flat “sorry.” Overall, a horrible dining experience—terrible food, inattentive service, and no sense of hospitality. Do not waste your time or money here.
Service was subpar-slow and inattentive, food was very disappointing, meat ordered medium rare was so tough it was inedible. Had to ask 3 time for more water waited a very long time after requesting additional bread for the table. One of our group had ask and wait after the other 3 received their salad had to call the sever itder and ask for their salad. Coffee arrived luke warm . Table behind us had a screaming toddler who was racing around the area for the first 1/2 hour of our dinner.
There was no toilet paper in the restroom. I expected so much better.
Cant wait to come back so we can try some of their other dishes. A little pricy but worth it.
Atmosphere: 5
Food: 5
Service: 5
Quiet, really good prime rib.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good service. Menu very eclectic. Cocktails were just “ ok” as was the food. Not bad but not worth trying again. Too many good restaurants in Santa Fe to go to just an “ok” restaurant.
Every item on the menu is delicious - especially the Chicken Mole enchiladas , the very best I’ve ever had. Service is excellent. Bourbon Grill is associated with or connected to El Gancho Sports Club, but you do not need to be a member to eat at Bourbon Grill. A hidden gem in the foothills of Santa Fe.
Atmosphere: 3
Food: 5
Service: 5
Had a great experience at bourbon grill. I ordered the Swiss and mushroom burger it was amazing! Also tried a few appetizers like the wings, macaroni balls, fried avocados. All were great. Great service especially with a large party (17). Thank you bourbon grill for everything. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
We had the bacon blue burger and the prime rib. The prime rib was stringy and didn't have much flavor. Everything else was very good as usual.
Food was good. Service was good. Food came out quickly.
Atmosphere: 4
Food: 3
Service: 4
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