I tried 3 times now… extra or double mushroom. I get 6 mushrooms on the whole pizza. It’s sad the girl in the front is not a good employee to tell the customer that they weight the toppings on the pizza… uh so when I pay more I get less wow that’s good huh. They need quality control on that pizza making cause I got more sauce than anything…. I just put a complaint in with corporate and took pics. It’s a waste of time and money to order from there. No matter how you cut the pizza there should be toppings in every piece you eat. Weighting toppings is not for pizza. It’s how it looks.
Atmosphere: 1
Food: 1
Service: 1
RJ Baca
This place needs help.
Atmosphere: 2
Food: 2
Service: 1
Osmar Zzambrano
I’m not a person whom generally takes the time to write reviews or anything of the sort but it has grown in me to take the initiative today to write this review. I’ve ordered from this location quite a few times. Mostly for pick up sometimes for delivery. Delivery took about TWO hours today plus the order came in completely different than what I ordered. Only 1 of the 5 items were right. I encourage this location to take full accountability in training their staff and uphold their so called service delivery standards.
Atmosphere: 1
Food: 2
Service: 1
Antonia Pacheco
I ended up ordering 3 Phillycheese steak sandwiches and pizza last night and the sandwiches I got were made with burnt cheese and steak and mushrooms like what kind of crap is that. Then took them back and instead of them saying we will make those sandwiches for you right away they said we would have to wait. I wouldn't recommend this Domino's.
Atmosphere: 1
Food: 1
Service: 1
Christopher Mendonca
Xavier was great food was hot and fresh. Great job Domino’s. - CeCe
Atmosphere: 5
Food: 5
Service: 5
Jag
The service and the people are great. The prices are not so great. The online special that went on for quite awhile was great and what one pizza should cost all the time period. The special was on any size pizza any toppings $10. The offer has been gone a couple of weeks. Today I paid almost $19 for a medium thin crust with a couple toppings. That is way crazy.
Atmosphere: 2
Food: 4
Service: 3
María Solano
I order some pizzas online with 5 ingredients and I got them only with two ingredients when I called them he said sorry we don’t have any of the ingredients and we can’t do anything because it was an online order. Horrible service also I was waiting on the car more than 20 minutes I went inside and one of the guys was just on the phone for a long time it was really obvious he didn’t want to help his coworker. I feel bad for the guy who was doing everything and helping everyone. Definitely not buying again.
Atmosphere: 1
Food: 1
Service: 1
Miaa Marquez
Ordered delivery, took them about an hour and a half to get the order to us. When order was arriving the driver had gave the wrong order to us and was wanting us to pay for an order that wasn’t ours. We kept calling the store to see what was going to happen, whoever answered had no manners what so all and was only saying “we’ll get it fixed”. Our order did not get delivered until 5 minutes before closing. We ordered at 8:00pm and got it until 11:55pm. Ordered pick up yesterday so delivery issues wouldn’t happen again, once getting home the order was completely wrong and had nothing to do with what we ordered. If I could give zero starts I would.
Atmosphere: 1
Food: 1
Service: 1
Jose Benavidez
Horrible customer service. I ordered a couple pizzas on the website and app told me it would be ready in 18 minutes., I get there and my name says 15-20 minutes, so I wait about 15 minutes and it still says 20 minutes so I waited another 20 minutes and as I’m waiting worker says to let him know when it says it’s ready on the screen. So after about an hour it says it’s ready, I go to the counter and let the worker who packaged the pizza. I gave him the name and then after the third time I gave him the name on the order he yells at me that he needed the name, so I said the name even louder. I get the pizzas and they are both wrong take them back in to the dominos store and tell them they are wrong so they get me 2 different pizzas and I check the Before I leave and they are wrong as well. So after the continuous mess ups happening I ask for a refund. This location needs to have better customer service. This location needs a manager that will take care of the paying customers. No one cared in this location and it’s disappointing cause this WAS one of my favorite pizza joints.
Yvonne Montoya
Zafarano Domino's IS DIFFERENT THAN ST. FRANCIS Domino's because I live near zaffrano so that's where we regularly go but my friend is on Saint Francis we order the same thing and it is 10 times better
Ordered delivery a hour later it still was not completed they had to make a pizza 2 or 3 times because they kept forgetting it was stuffed crust. All my other items were cold by the time that one pizza was done and yet the employee's were being rude and disrespectful to me for their wrong doing.
Atmosphere: 1
Food: 1
Service: 1
חנה שורץ
We ordered a pizza, it was stated that it should arrive after 50 minutes, it arrived after an hour and a half, cold. Very disappointing
Food: 2
Service: 1
Damian Roybal
Horrible service. Long waits. Never got my order, waited in the store for an hour.
Rachelle Roybal
Every dominos especially on Zafarano has HORRIBLE management and horrible customer service they refuse to redo my order when it’s there fault they can’t read instructions on each order this Company needs to do better by micro managing their managers they are all disrespectful kids who get overwhelmed and can’t handle a tiny store when busy I will definitely follow up until changes are made
Atmosphere: 1
Food: 1
Service: 1
Angel Valdez
Very under staffed great customer service great product the girl seems to be doing everything by herself do better dominos
I tried 3 times now… extra or double mushroom. I get 6 mushrooms on the whole pizza. It’s sad the girl in the front is not a good employee to tell the customer that they weight the toppings on the pizza… uh so when I pay more I get less wow that’s good huh. They need quality control on that pizza making cause I got more sauce than anything…. I just put a complaint in with corporate and took pics. It’s a waste of time and money to order from there. No matter how you cut the pizza there should be toppings in every piece you eat. Weighting toppings is not for pizza. It’s how it looks.
Atmosphere: 1
Food: 1
Service: 1
This place needs help.
Atmosphere: 2
Food: 2
Service: 1
I’m not a person whom generally takes the time to write reviews or anything of the sort but it has grown in me to take the initiative today to write this review. I’ve ordered from this location quite a few times. Mostly for pick up sometimes for delivery. Delivery took about TWO hours today plus the order came in completely different than what I ordered. Only 1 of the 5 items were right. I encourage this location to take full accountability in training their staff and uphold their so called service delivery standards.
Atmosphere: 1
Food: 2
Service: 1
I ended up ordering 3 Phillycheese steak sandwiches and pizza last night and the sandwiches I got were made with burnt cheese and steak and mushrooms like what kind of crap is that. Then took them back and instead of them saying we will make those sandwiches for you right away they said we would have to wait. I wouldn't recommend this Domino's.
Atmosphere: 1
Food: 1
Service: 1
Xavier was great food was hot and fresh. Great job Domino’s. - CeCe
Atmosphere: 5
Food: 5
Service: 5
The service and the people are great. The prices are not so great. The online special that went on for quite awhile was great and what one pizza should cost all the time period. The special was on any size pizza any toppings $10. The offer has been gone a couple of weeks. Today I paid almost $19 for a medium thin crust with a couple toppings. That is way crazy.
Atmosphere: 2
Food: 4
Service: 3
I order some pizzas online with 5 ingredients and I got them only with two ingredients when I called them he said sorry we don’t have any of the ingredients and we can’t do anything because it was an online order. Horrible service also I was waiting on the car more than 20 minutes I went inside and one of the guys was just on the phone for a long time it was really obvious he didn’t want to help his coworker. I feel bad for the guy who was doing everything and helping everyone. Definitely not buying again.
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery, took them about an hour and a half to get the order to us. When order was arriving the driver had gave the wrong order to us and was wanting us to pay for an order that wasn’t ours. We kept calling the store to see what was going to happen, whoever answered had no manners what so all and was only saying “we’ll get it fixed”. Our order did not get delivered until 5 minutes before closing. We ordered at 8:00pm and got it until 11:55pm. Ordered pick up yesterday so delivery issues wouldn’t happen again, once getting home the order was completely wrong and had nothing to do with what we ordered. If I could give zero starts I would.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service. I ordered a couple pizzas on the website and app told me it would be ready in 18 minutes., I get there and my name says 15-20 minutes, so I wait about 15 minutes and it still says 20 minutes so I waited another 20 minutes and as I’m waiting worker says to let him know when it says it’s ready on the screen. So after about an hour it says it’s ready, I go to the counter and let the worker who packaged the pizza. I gave him the name and then after the third time I gave him the name on the order he yells at me that he needed the name, so I said the name even louder. I get the pizzas and they are both wrong take them back in to the dominos store and tell them they are wrong so they get me 2 different pizzas and I check the
Before I leave and they are wrong as well. So after the continuous mess ups happening I ask for a refund. This location needs to have better customer service. This location needs a manager that will take care of the paying customers. No one cared in this location and it’s disappointing cause this WAS one of my favorite pizza joints.
Zafarano Domino's
IS DIFFERENT THAN
ST. FRANCIS Domino's
because I live near zaffrano so that's where we regularly go but my friend is on Saint Francis we order the same thing and it is 10 times better
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Ordered delivery a hour later it still was not completed they had to make a pizza 2 or 3 times because they kept forgetting it was stuffed crust. All my other items were cold by the time that one pizza was done and yet the employee's were being rude and disrespectful to me for their wrong doing.
Atmosphere: 1
Food: 1
Service: 1
We ordered a pizza, it was stated that it should arrive after 50 minutes, it arrived after an hour and a half, cold. Very disappointing
Food: 2
Service: 1
Horrible service. Long waits. Never got my order, waited in the store for an hour.
Every dominos especially on Zafarano has HORRIBLE management and horrible customer service they refuse to redo my order when it’s there fault they can’t read instructions on each order this Company needs to do better by micro managing their managers they are all disrespectful kids who get overwhelmed and can’t handle a tiny store when busy I will definitely follow up until changes are made
Atmosphere: 1
Food: 1
Service: 1
Very under staffed great customer service great product the girl seems to be doing everything by herself do better dominos
Atmosphere: 4
Food: 5
Service: 5
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