Come and try the different yogurt combinations they are so good. Fresh fruit and candy, what a combination. Everything is great, and the service is good. Nice people at this facility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Self Serve Frozen Yogurt Sunshine Special
Allie Girmus
Good yogurtEdit: 6 years later... Great Yogurt :D
Castro Damariz
All of the toppings were so good by my favorite one was Triple Berry Souce. I really recommend this place.. im from Los Angeles came for visit. Employees excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Robert Selph
Rude initial staff/owner interaction. Would have liked to see more options and sample cups like other similar frozen yogurt establishments.
Atmosphere: 3
Food: 4
Service: 2
Paco Ybarra
Love this place! I love taking my daughter for a tasty treat. She loves all the toppings and so do I. Maybe a little too much lately.Definitely worth a stop.
Joe C.
Ingredients in frozen yogurt sold at this store are not posted anywhere for consumers to see. Various flavors were labeled in smaller print: "No sugar added," but it was not apparent that these flavors were sweetened with Sucralose (which many people choose to not consume.)I started filling a cup with a flavor that had "No sugar added", and was quickly told by my spouse that it contained Sucralose. I put it in the trash and chose another flavor. When I went to pay for the cup of yogurt, the tossed cup of yogurt was waiting for me on the check-out register scale. An employee removed the yogurt I threw out from the trash and took it to the front counter to be weighed so they could charge me for it. They insisted that they had to charge me.I'm shocked that they took the cup out of the trash and it put it on the scale. Not particularly sanitary, I'd say. I suggest they post the ingredients so consumers can make an informed choice.
Suzanne C
Very clean, always have my favorite classic tart, and friendly staff!
Altitude
Recently, I had an incredibly disheartening experience where I was denied access to Frogurt due to my service dog. As a combat veteran, my service dog plays a crucial role in my life. Service dogs can be a lifeline, helping many navigate the challenges of everyday life.I sincerely hope that Frogurt takes immediate action to rectify this situation and ensures that no other combat veteran or individual with a service dog faces the same discriminatory treatment. As a combat veteran, I believe it is essential for businesses to be educated on the laws and rights concerning service animals—additionally, staff training in recognizing the importance of service dogs for individuals with disabilities, including veterans.
V. B
Owner was rude, no customer service skills whatsoever. If I could give zero stars I would
DaniB dee
Yogurt is good. My only issue was regarding the young adults that work there- terrible mouths. F this f that, that's f'n crazy, this f'n music sucks, etc. Not to mention hearing (not by choice as they were very loud) personal conversations about drinking, partying, etc. At one point they were even venting about previous customers and how "***** they were for not being able to read directions for the ice cream dispenser. ???
This place is the cutest thing. They have a fun assortment of toppings and a few no sugar added options.
Turquoise RiverBear
Place is not kid friendly. Wonder why a couple would open a place for kids when they don't even have any. Woman owner is unfriendly and tries to fake her plastic smile. Loud laughs and talk while playing the table games must of irritated them because we were asked to eat our yogurt outside. The vibe here is spooky...
Janet G.
This place is adorable and the frozen yogurt is great! The staff is polite and engaging. Most importantly, it is very clean here. They have all the toppings you would want. You can sit inside or outside. Inside they have chess and checkers tables which my kids loved the first visit. We sat outside for today and brought our puppy. Understandably, no pets allowed inside. The plaza it is in is pretty peaceful and we felt safe. This will be our go to "frogurt" place!
Dominique Romero
This is my family’s favorite places to go for a little treat. I left my husband’s wallet on the counter and they were so kind to reach out and let us pick it after it was closed. Very thankful these owners are so kind and caring about each customer. Some of the kindest people you can know!! Definitely recommend coming here.
Cody B.
DO NOT COME HERE.On Sunday, June 4, 2023, at approximately 2:00PM, I brought my little brother to Frogurt.As we were paying, a man who worked there came up to my brother and me and held up a frozen yogurt grate, asking if my brother had spilled frozen yogurt on the grate below (the piece of metal being there to catch anything falling from the dispensers).My brother said no, we paid, and left.As we were sitting in the car, shortly after this interaction happened, this man harshly knocks on a car window and then not two seconds later OPENS THE DOOR TO THE CAR where my brother was sitting.My brother, obviously freaked out, tried to close the door, but the man grabbed it and made sure it stayed open.He said he checked the security cameras and that it was in fact my brother who spilled some yogurt on the grate. He said to never come back to "his" store (so maybe this was an owner).It was only after I told him that if he does not leave us alone I would be calling the police that he slammed the door shut.Shortly after this happened, my brother confessed that he did spill the frozen yogurt. He said that he was freaked out that the man approached him and panicked in his response.Let's contextualize this a bit:- A kid spills a bit of yogurt (it was more than a few drops but by no means even near a serving of yogurt).- Some grown man confronts his customers over an inconsequential spill.- Lying is not ok, but the kid did it because he freaked out/felt threatened.- This grown man reacts by leaving his business to threaten a minor.I am shocked. No mercy.Mind you, we are not talking about someone who pulls the frozen yogurt lever for ten seconds, or even five.I don't know if this is a legal/prosecutable offense, but maybe do yourself a favor and hire security if you decide to patronize this business that verbally accosts it's customers.Now for the funny part - here are some quotes from Frogurt's website, all of which are diametrically opposed to the reality of the Frogurt customer experience:"We wanted it [Frogurt] to be a place where people would enjoy spending time.""To us it's all about 'The Experience' you have in our store""We feel that the relationship with our customers comes before revenues, profits and anything financially oriented. We must gain their loyalty by providing good products and services day-in and day-out.""Frogurt's Vision Statement: 'Ensure that each guest is treated individually with the intention of having that guest return with friends and more friends. This means making an impression in the customers, the community and the world.""We would welcome the opportunity to earn your trust and deliver you the best service in the industry.""'We love the joy and kindness that our store shares with everyone. We believe from our heart that is what life is all about." - Dave & Pattie"And the best one of all, considering our experience: "Life is like a bowl of Frogurt. You never know what you're gonna get!"
Come and try the different yogurt combinations they are so good. Fresh fruit and candy, what a combination. Everything is great, and the service is good. Nice people at this facility.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Self Serve Frozen Yogurt Sunshine Special
Good yogurtEdit: 6 years later... Great Yogurt :D
All of the toppings were so good by my favorite one was Triple Berry Souce. I really recommend this place.. im from Los Angeles came for visit. Employees excellent customer service.
Atmosphere: 5
Food: 5
Service: 5
Rude initial staff/owner interaction. Would have liked to see more options and sample cups like other similar frozen yogurt establishments.
Atmosphere: 3
Food: 4
Service: 2
Love this place! I love taking my daughter for a tasty treat. She loves all the toppings and so do I. Maybe a little too much lately.Definitely worth a stop.
Ingredients in frozen yogurt sold at this store are not posted anywhere for consumers to see. Various flavors were labeled in smaller print: "No sugar added," but it was not apparent that these flavors were sweetened with Sucralose (which many people choose to not consume.)I started filling a cup with a flavor that had "No sugar added", and was quickly told by my spouse that it contained Sucralose. I put it in the trash and chose another flavor. When I went to pay for the cup of yogurt, the tossed cup of yogurt was waiting for me on the check-out register scale. An employee removed the yogurt I threw out from the trash and took it to the front counter to be weighed so they could charge me for it. They insisted that they had to charge me.I'm shocked that they took the cup out of the trash and it put it on the scale. Not particularly sanitary, I'd say. I suggest they post the ingredients so consumers can make an informed choice.
Very clean, always have my favorite classic tart, and friendly staff!
Recently, I had an incredibly disheartening experience where I was denied access to Frogurt due to my service dog. As a combat veteran, my service dog plays a crucial role in my life. Service dogs can be a lifeline, helping many navigate the challenges of everyday life.I sincerely hope that Frogurt takes immediate action to rectify this situation and ensures that no other combat veteran or individual with a service dog faces the same discriminatory treatment. As a combat veteran, I believe it is essential for businesses to be educated on the laws and rights concerning service animals—additionally, staff training in recognizing the importance of service dogs for individuals with disabilities, including veterans.
Owner was rude, no customer service skills whatsoever. If I could give zero stars I would
Yogurt is good. My only issue was regarding the young adults that work there- terrible mouths. F this f that, that's f'n crazy, this f'n music sucks, etc. Not to mention hearing (not by choice as they were very loud) personal conversations about drinking, partying, etc. At one point they were even venting about previous customers and how "***** they were for not being able to read directions for the ice cream dispenser. ???
Restaurantji Recommends
This place is the cutest thing. They have a fun assortment of toppings and a few no sugar added options.
Place is not kid friendly. Wonder why a couple would open a place for kids when they don't even have any. Woman owner is unfriendly and tries to fake her plastic smile. Loud laughs and talk while playing the table games must of irritated them because we were asked to eat our yogurt outside. The vibe here is spooky...
This place is adorable and the frozen yogurt is great! The staff is polite and engaging. Most importantly, it is very clean here. They have all the toppings you would want. You can sit inside or outside. Inside they have chess and checkers tables which my kids loved the first visit. We sat outside for today and brought our puppy. Understandably, no pets allowed inside. The plaza it is in is pretty peaceful and we felt safe. This will be our go to "frogurt" place!
This is my family’s favorite places to go for a little treat. I left my husband’s wallet on the counter and they were so kind to reach out and let us pick it after it was closed. Very thankful these owners are so kind and caring about each customer. Some of the kindest people you can know!! Definitely recommend coming here.
DO NOT COME HERE.On Sunday, June 4, 2023, at approximately 2:00PM, I brought my little brother to Frogurt.As we were paying, a man who worked there came up to my brother and me and held up a frozen yogurt grate, asking if my brother had spilled frozen yogurt on the grate below (the piece of metal being there to catch anything falling from the dispensers).My brother said no, we paid, and left.As we were sitting in the car, shortly after this interaction happened, this man harshly knocks on a car window and then not two seconds later OPENS THE DOOR TO THE CAR where my brother was sitting.My brother, obviously freaked out, tried to close the door, but the man grabbed it and made sure it stayed open.He said he checked the security cameras and that it was in fact my brother who spilled some yogurt on the grate. He said to never come back to "his" store (so maybe this was an owner).It was only after I told him that if he does not leave us alone I would be calling the police that he slammed the door shut.Shortly after this happened, my brother confessed that he did spill the frozen yogurt. He said that he was freaked out that the man approached him and panicked in his response.Let's contextualize this a bit:- A kid spills a bit of yogurt (it was more than a few drops but by no means even near a serving of yogurt).- Some grown man confronts his customers over an inconsequential spill.- Lying is not ok, but the kid did it because he freaked out/felt threatened.- This grown man reacts by leaving his business to threaten a minor.I am shocked. No mercy.Mind you, we are not talking about someone who pulls the frozen yogurt lever for ten seconds, or even five.I don't know if this is a legal/prosecutable offense, but maybe do yourself a favor and hire security if you decide to patronize this business that verbally accosts it's customers.Now for the funny part - here are some quotes from Frogurt's website, all of which are diametrically opposed to the reality of the Frogurt customer experience:"We wanted it [Frogurt] to be a place where people would enjoy spending time.""To us it's all about 'The Experience' you have in our store""We feel that the relationship with our customers comes before revenues, profits and anything financially oriented. We must gain their loyalty by providing good products and services day-in and day-out.""Frogurt's Vision Statement: 'Ensure that each guest is treated individually with the intention of having that guest return with friends and more friends. This means making an impression in the customers, the community and the world.""We would welcome the opportunity to earn your trust and deliver you the best service in the industry.""'We love the joy and kindness that our store shares with everyone. We believe from our heart that is what life is all about." - Dave & Pattie"And the best one of all, considering our experience: "Life is like a bowl of Frogurt. You never know what you're gonna get!"