I wish I could give negative stars. I truly feel like this place doesn't want customers. 20 minutes to get a mimosa, asked the manager who brought out our food for an extra plate she didn't acknowledge me AT ALL and of course I never got the extra plate. The lady across from us with 2 small children sat for about 25 minutes without drinks or order taken. Busy isn't even an excuse because it was us and about 8 other tables looking around for our servers. Terrible place all the way around!
Atmosphere: 1
Food: 1
Service: 1
Sofia Longoria
The staff are great! Nice clean and relaxing!
Lisa Thompson
Horrible customer service. Waited 20 minutes to be seated with no acknowledgment that many of us were standing there.
Once seated another 10 minutes before we were acknowledged.
Attempted to add items to our final bill ( and in overhearing another table they also experienced this).
Food however was great.
Atmosphere: 3
Food: 4
Service: 1
Silas Hawkin
Food took 2 hours to get to us never go
Atmosphere: 1
Food: 1
Service: 1
Silas Hawkins
Food took 2 hours to get to us never go
Atmosphere: 1
Food: 1
Service: 1
Megan W
The green chili smothered breakfast burrito was divine. Service is a bit slow but it seems like they're understaffed, everyone working was super friendly and doing the best they could. The menu is also pretty limited and a bit pricey for what you get.
Danson Stoddart
This place was terrible rude staff long wait times. The food tasted fine but the staff were very rude and the wait was around 2 hours. NEVER COME HERE WORST EXPERIENCE.
Kelli Parker
RUN AS FAR AWAY from this place as you can. We spent less than 20 min in that place to know we should never come back. My daughter had ordered Mac and cheese with a salad. They brought out the order with fries on top, so we sent it back. I saw the man go through the kitchen door and in the window I watched him take his bare hand and brush off the fries into the trash then returned the plate to us right after. It was absolutely disgusting. My husband confronted him and got the manager right away. I can only imagine how many other things this guy is doing to people’s food that we don’t see. GROSS !!
Vinnie Void
Enjoyed several meals at the Iguana Cafe! Service was excellent! Jimmy’s excellent and friendly service made us feel welcome! Thank you!
Atmosphere: 4
Food: 4
Service: 5
Cameron Cunningham
After have at least 4 tables open took 15 minutes to get seated.
They always sit ONLY the next one(s) in line even though there are 6 tables available and the rest have to wait about 15 min to get seated. She won't at least fill the empty tables. This is ALWAYS!
Service: 1
Eric Lujan
Our waitress was friendly and accurate.
Atmosphere: 4
Food: 4
Service: 4
Alejandro (AlejOpinion)
I recently stopped by Iguana Cafe, located inside the Hilton Thunder north of Santa Fe. The place has a pleasant atmosphere, making it a good spot for a quick bite. Although the cafe seems a bit understaffed, the service was commendable; the staff were attentive and friendly. The food was decent, providing a satisfactory meal for those on the go. Overall, it’s a convenient option if you’re staying at the Hilton or passing through the area.
Atmosphere: 3
Food: 4
Service: 4
Shaina Richard
Under seasoned like most places here. Pricy for what it is.
Atmosphere: 4
Food: 3
Service: 5
Lita Huinker
The staff are super friendly even when they are super busy or shorthanded. Lovely restaurant with a great menu. We come each time we see a concert.
I wish I could give negative stars. I truly feel like this place doesn't want customers. 20 minutes to get a mimosa, asked the manager who brought out our food for an extra plate she didn't acknowledge me AT ALL and of course I never got the extra plate. The lady across from us with 2 small children sat for about 25 minutes without drinks or order taken. Busy isn't even an excuse because it was us and about 8 other tables looking around for our servers. Terrible place all the way around!
Atmosphere: 1
Food: 1
Service: 1
The staff are great! Nice clean and relaxing!
Horrible customer service. Waited 20 minutes to be seated with no acknowledgment that many of us were standing there.
Once seated another 10 minutes before we were acknowledged.
Attempted to add items to our final bill ( and in overhearing another table they also experienced this).
Food however was great.
Atmosphere: 3
Food: 4
Service: 1
Food took 2 hours to get to us never go
Atmosphere: 1
Food: 1
Service: 1
Food took 2 hours to get to us never go
Atmosphere: 1
Food: 1
Service: 1
The green chili smothered breakfast burrito was divine. Service is a bit slow but it seems like they're understaffed, everyone working was super friendly and doing the best they could. The menu is also pretty limited and a bit pricey for what you get.
This place was terrible rude staff long wait times. The food tasted fine but the staff were very rude and the wait was around 2 hours. NEVER COME HERE WORST EXPERIENCE.
RUN AS FAR AWAY from this place as you can. We spent less than 20 min in that place to know we should never come back. My daughter had ordered Mac and cheese with a salad. They brought out the order with fries on top, so we sent it back. I saw the man go through the kitchen door and in the window I watched him take his bare hand and brush off the fries into the trash then returned the plate to us right after. It was absolutely disgusting. My husband confronted him and got the manager right away. I can only imagine how many other things this guy is doing to people’s food that we don’t see. GROSS !!
Enjoyed several meals at the Iguana Cafe! Service was excellent! Jimmy’s excellent and friendly service made us feel welcome! Thank you!
Atmosphere: 4
Food: 4
Service: 5
After have at least 4 tables open took 15 minutes to get seated.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
They always sit ONLY the next one(s) in line even though there are 6 tables available and the rest have to wait about 15 min to get seated. She won't at least fill the empty tables. This is ALWAYS!
Service: 1
Our waitress was friendly and accurate.
Atmosphere: 4
Food: 4
Service: 4
I recently stopped by Iguana Cafe, located inside the Hilton Thunder north of Santa Fe. The place has a pleasant atmosphere, making it a good spot for a quick bite. Although the cafe seems a bit understaffed, the service was commendable; the staff were attentive and friendly. The food was decent, providing a satisfactory meal for those on the go. Overall, it’s a convenient option if you’re staying at the Hilton or passing through the area.
Atmosphere: 3
Food: 4
Service: 4
Under seasoned like most places here. Pricy for what it is.
Atmosphere: 4
Food: 3
Service: 5
The staff are super friendly even when they are super busy or shorthanded. Lovely restaurant with a great menu. We come each time we see a concert.
Atmosphere: 5
Food: 5
Service: 5
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