They didn't have breast in crispy and wanted to give me a thigh and drumstick that doesn't even size up to 2 breast pieces
Food: 2
Service: 2
Cameron Brand
This place is terrible waited in the drive threw 20min to get no response thought maybe speaker was broken but nope have 5 people there 4 just standing around in the back while1 guy working the windows never even acknowledged us spent a total of 45min while people said nothing and it isn't my first time customer service is terrible here you can tell they over prep all there chicken so u get a 3hr old chicken that's been sitting in a wamer and horrible cleanliness
Walter Reynolds
The pro - the order was ready on time and picking it up was very easy
The con - the crispy chicken was bland as was the fried coating, which had no discernible spices. While it wasn't exactly inedible it was some of the worst fried chicken I've ever had. It was not served hot but barely warm, my mashed potatoes were obviously reconstituted instant potatoes served with a bland and weak gravy, I was shorted a biscuit from each box, I had requested plates that were left out of the order, and no napkins were included (after all, this *is* a messy and oily finger food.) It all added up to apathy and carelessness from KFC HQ on down.
It will be a few more years before I give KFC another chance.
Fried chicken was good didn’t really like the mashed potatoes of gravy or coleslaw
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Bryan Linehan
Made a mistake on my order and was stuck with it. people working at the store or custermer service would not help me had to just take what I could get. Bad business to loose a paying customer that goes there all the time just for a two piece.
Atmosphere: 1
Food: 1
Service: 1
Angel Leal gamboa
Put some light on your logo because I can't see where I'm going on the night
Julian& Fernanda Moreno
Gone really down hill!!
Atmosphere: 1
Food: 1
Service: 1
Brandy Dean
Ticket #1034, cashier Vikki, time on receipt 2059, 10/19/2024. Horrible service from the moment we got to the drive thru, weren't asked what type of drink we wanted with our 1st item Big Box that comes with a drink. We were told the only chicken they had was wings and drumsticks, so instead of 3 decent sized pieces of chicken the big box had 2 old rubbery drumsticks and 1 old wing, no biscuit. We definitely did not get $13 worth of a meal for the Big Box and had to pay $2.99 extra to make up for the chicken we should have gotten. The 2nd item was a 2pc combo, 1 piece of chicken was so old I couldn't eat it because it was rubbery, and that was also missing a biscuit. The young lady was rude and shut the window the second she handed us our bag, we got her attention and asked for sauces (butter, honey, and hot sauce) she left the window, went to the back or out of shit at least, came back a couple minutes later and grabbed the sauce that were right there at the window, handed them to us and shut the window. They couldn't even package the orders correctly and we had to separate our own meals between the 2 boxes. It's the only one in town and we went out of our way to go there specifically for our dinner. Worst experience and we won't do that again until management deals with their employees and they learn about good customer service.
Atmosphere: 1
Food: 1
Service: 1
Amanda Montano
Gotta love a good deal!! Tuesdays chicken fried steak is always a pleaser!
Atmosphere: 4
Food: 4
Service: 4
Martha Perez
Went to buy carryout KFC for our dinner 9-20-24 chicken ? was over cooked to dry to chew, and biscuit were very hard.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried Chicken, Mac & Cheese Bowl Combo
The rudest manager I have ever seen in my life!!! No wonder they are hiring for all positions.
virginia quintana
Got a flyer in today’s newspaper. Pot pie $5 hurry in. Went to KFC,around 8:30, ordered 2 pot pies charged me &12.?? Told them pot pies were on sale. They told me only on Mondays. I told them it didn’t say Mondays only. Told me to bad I had to show him the flyer. Came home looked at the flyer, tried calling back to talk to a manager. Never answered the phone even tho I called from 2 different numbers. Very rude employee, young kid.
Service: 1
Maria
The food is good and the staff is always nice! Famous bowls for the win!
Atmosphere: 5
Food: 5
Service: 5
KENNETH BANCROFT
Rood workers, made me wait 5 minutes after she pulled the fries out of the fryer and then gave me attitude saying she just pulled them out, when she was just talking with the other workers. Then when I started eating no dipping sauce and everything was way over cooked. Fire your staff they suck.
Atmosphere: 1
Food: 1
Service: 1
Jhenna D Salas-Hernandez
My order had gotten messed up but when I went back you all fixed it for me. Thank you for that! Food was good, just a little over cooked. Overall it's usually a good stop when we eat here.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Famous Bowl Combo
They didn't have breast in crispy and wanted to give me a thigh and drumstick that doesn't even size up to 2 breast pieces
Food: 2
Service: 2
This place is terrible waited in the drive threw 20min to get no response thought maybe speaker was broken but nope have 5 people there 4 just standing around in the back while1 guy working the windows never even acknowledged us spent a total of 45min while people said nothing and it isn't my first time customer service is terrible here you can tell they over prep all there chicken so u get a 3hr old chicken that's been sitting in a wamer and horrible cleanliness
The pro - the order was ready on time and picking it up was very easy
The con - the crispy chicken was bland as was the fried coating, which had no discernible spices. While it wasn't exactly inedible it was some of the worst fried chicken I've ever had. It was not served hot but barely warm, my mashed potatoes were obviously reconstituted instant potatoes served with a bland and weak gravy, I was shorted a biscuit from each box, I had requested plates that were left out of the order, and no napkins were included (after all, this *is* a messy and oily finger food.) It all added up to apathy and carelessness from KFC HQ on down.
It will be a few more years before I give KFC another chance.
Food: 2
Service: 4
Recommended dishes: Fried Chicken, Mashed Potatoes & Gravy
Fried chicken was good didn’t really like the mashed potatoes of gravy or coleslaw
Food: 4
Service: 5
Recommended dishes: Fried Chicken
Made a mistake on my order and was stuck with it.
people working at the store or custermer service would not help me had to just take what I could get. Bad business to loose a paying customer that goes there all the time just for a two piece.
Atmosphere: 1
Food: 1
Service: 1
Put some light on your logo because I can't see where I'm going on the night
Gone really down hill!!
Atmosphere: 1
Food: 1
Service: 1
Ticket #1034, cashier Vikki, time on receipt 2059, 10/19/2024. Horrible service from the moment we got to the drive thru, weren't asked what type of drink we wanted with our 1st item Big Box that comes with a drink. We were told the only chicken they had was wings and drumsticks, so instead of 3 decent sized pieces of chicken the big box had 2 old rubbery drumsticks and 1 old wing, no biscuit. We definitely did not get $13 worth of a meal for the Big Box and had to pay $2.99 extra to make up for the chicken we should have gotten. The 2nd item was a 2pc combo, 1 piece of chicken was so old I couldn't eat it because it was rubbery, and that was also missing a biscuit. The young lady was rude and shut the window the second she handed us our bag, we got her attention and asked for sauces (butter, honey, and hot sauce) she left the window, went to the back or out of shit at least, came back a couple minutes later and grabbed the sauce that were right there at the window, handed them to us and shut the window. They couldn't even package the orders correctly and we had to separate our own meals between the 2 boxes. It's the only one in town and we went out of our way to go there specifically for our dinner. Worst experience and we won't do that again until management deals with their employees and they learn about good customer service.
Atmosphere: 1
Food: 1
Service: 1
Gotta love a good deal!! Tuesdays chicken fried steak is always a pleaser!
Atmosphere: 4
Food: 4
Service: 4
Went to buy carryout KFC for our dinner 9-20-24 chicken ? was over cooked to dry to chew, and biscuit were very hard.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Fried Chicken, Mac & Cheese Bowl Combo
Restaurantji Recommends
The rudest manager I have ever seen in my life!!! No wonder they are hiring for all positions.
Got a flyer in today’s newspaper. Pot pie $5 hurry in. Went to KFC,around 8:30, ordered 2 pot pies charged me &12.?? Told them pot pies were on sale. They told me only on Mondays. I told them it didn’t say Mondays only. Told me to bad I had to show him the flyer. Came home looked at the flyer, tried calling back to talk to a manager. Never answered the phone even tho I called from 2 different numbers. Very rude employee, young kid.
Service: 1
The food is good and the staff is always nice! Famous bowls for the win!
Atmosphere: 5
Food: 5
Service: 5
Rood workers, made me wait 5 minutes after she pulled the fries out of the fryer and then gave me attitude saying she just pulled them out, when she was just talking with the other workers. Then when I started eating no dipping sauce and everything was way over cooked. Fire your staff they suck.
Atmosphere: 1
Food: 1
Service: 1
My order had gotten messed up but when I went back you all fixed it for me. Thank you for that! Food was good, just a little over cooked. Overall it's usually a good stop when we eat here.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken, Famous Bowl Combo
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