I was disappointed by the overall uncleanliness of the restaurant and language the employees used. Definitely no pride for their workplace or the customers.
Atmosphere: 1
Food: 3
Service: 1
Stephanie Marquez
Be ready to be at the drive thru for 40+ minutes.
Atmosphere: 1
Food: 1
Service: 1
Sherry G
Came with grandma for lunch. It was confusing when the orders were ready because a man stands in the corner shouting but of course nobody can hear him so food was just piling up on the counter. Not quite as organized as one would think. My suggestion is to take a # and that guy can bring to table. You can wait for a text message but it came about the time we were done eating to kind of useless.
Atmosphere: 3
Food: 3
Service: 2
john perea
Are order is never right the tables are seldom cleaned. Tried to use customer email but it states it's full. Tells you how many complaints it has
Atmosphere: 1
Food: 5
Service: 1
Story Seekers
The small Mac and cheese is $10 and it’s about the size of the kids for $7. The one with the spoon is the kids
Atmosphere: 1
Food: 1
Service: 1
Cole Thornton
This is the first Panerai I have ever had a bad experience at. The place is absolutely filthy. And I'm not exaggerating that. Empty food plates and bowls everywhere , napkins, food, and straw wrappers all over the floor. There is a barefoot man licking the food out of the dishes left on the tables. Very disappointed. Santa fe NM.
Atmosphere: 1
Food: 3
Service: 1
Pam Holguin
Not as good as the commercials say it is
Atmosphere: 3
Food: 3
Service: 3
Lucas Onan
While the staff were very friendly and accommodating, the food was terrible. Panera seems to have changed a lot of things including the bread thickness and the chicken. Was that even chicken??? I felt pretty gross walking out unfortunately after thinking I was going to get something at least somewhat healthy. Wow. Never going to Panera again.
Dietary restrictions: The staff was very accommodating with my partner’s dietary restrictions. But the food was just horrible.
Atmosphere: 2
Food: 1
Service: 5
Katie Douthit
Good for a quick bite, breakfast, lunch or dinner. There is a drive- up!
Vegetarian options: Good soups and salads
Wheelchair accessibility: Easy access and handicap parking
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half a Sandwich, Fuji Apple Chicken Salad, BBQ Chicken Salad, Cinnamon Crunch Bagel, Toasted Garden Caprese
Sally Gosnell
Always something for everyone. Even our granddaughters loved it. The avocado toast was their favorite. Thank you!
This BLT chicken avocado leaves much to be desired one and half slices of raw bacon is not crispy but soggy...
Atmosphere: 3
Food: 2
Service: 5
Elle Salimbene
DALE!!! Such a delight and so kind!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Mac & Cheese
Bartholomew Cubbins
Worst Panera Bread I’ve ever been to! Inside was incredibly dirty and in poor condition. Leftover food and dishes remained at nearly every single table, and the employees could truly care less. Didn’t see a single employee cleaning the entire time I was there. Additionally, customer service was awful…..I stood at the counter (as the only customer in line) for almost 10 min trying to get someone’s attention to take my order…all the while the employees are joking, laughing, and seemed to be purposely ignoring me. The floors and booths were so gross, I had to wipe everything down myself. And lastly, the bread was incredibly stale, which being Panera BREAD, should’ve at least been the ONE thing I could trust ordering.
Atmosphere: 1
Food: 2
Service: 1
Briannon Carey
Over all they do have good food. But lately been getting the wrong order and having to go back and get the right order, I asked for no tomatoes no onions they still give me onions though.
Atmosphere: 2
Food: 3
Service: 3
Savannah Morales
Cross contamination! I worked in food industry before your supposed to change ur gloves when touching money and serving food. You can't be touching money and touching the pastries with the same glove. Won't be coming back here anymore
I was disappointed by the overall uncleanliness of the restaurant and language the employees used. Definitely no pride for their workplace or the customers.
Atmosphere: 1
Food: 3
Service: 1
Be ready to be at the drive thru for 40+ minutes.
Atmosphere: 1
Food: 1
Service: 1
Came with grandma for lunch. It was confusing when the orders were ready because a man stands in the corner shouting but of course nobody can hear him so food was just piling up on the counter. Not quite as organized as one would think. My suggestion is to take a # and that guy can bring to table. You can wait for a text message but it came about the time we were done eating to kind of useless.
Atmosphere: 3
Food: 3
Service: 2
Are order is never right the tables are seldom cleaned. Tried to use customer email but it states it's full. Tells you how many complaints it has
Atmosphere: 1
Food: 5
Service: 1
The small Mac and cheese is $10 and it’s about the size of the kids for $7. The one with the spoon is the kids
Atmosphere: 1
Food: 1
Service: 1
This is the first Panerai I have ever had a bad experience at. The place is absolutely filthy. And I'm not exaggerating that. Empty food plates and bowls everywhere , napkins, food, and straw wrappers all over the floor. There is a barefoot man licking the food out of the dishes left on the tables. Very disappointed. Santa fe NM.
Atmosphere: 1
Food: 3
Service: 1
Not as good as the commercials say it is
Atmosphere: 3
Food: 3
Service: 3
While the staff were very friendly and accommodating, the food was terrible. Panera seems to have changed a lot of things including the bread thickness and the chicken. Was that even chicken??? I felt pretty gross walking out unfortunately after thinking I was going to get something at least somewhat healthy. Wow. Never going to Panera again.
Dietary restrictions: The staff was very accommodating with my partner’s dietary restrictions. But the food was just horrible.
Atmosphere: 2
Food: 1
Service: 5
Good for a quick bite, breakfast, lunch or dinner. There is a drive- up!
Vegetarian options: Good soups and salads
Wheelchair accessibility: Easy access and handicap parking
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Half a Sandwich, Fuji Apple Chicken Salad, BBQ Chicken Salad, Cinnamon Crunch Bagel, Toasted Garden Caprese
Always something for everyone. Even our granddaughters loved it. The avocado toast was their favorite. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This BLT chicken avocado leaves much to be desired one and half slices of raw bacon is not crispy but soggy...
Atmosphere: 3
Food: 2
Service: 5
DALE!!! Such a delight and so kind!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Mac & Cheese
Worst Panera Bread I’ve ever been to! Inside was incredibly dirty and in poor condition. Leftover food and dishes remained at nearly every single table, and the employees could truly care less. Didn’t see a single employee cleaning the entire time I was there. Additionally, customer service was awful…..I stood at the counter (as the only customer in line) for almost 10 min trying to get someone’s attention to take my order…all the while the employees are joking, laughing, and seemed to be purposely ignoring me. The floors and booths were so gross, I had to wipe everything down myself. And lastly, the bread was incredibly stale, which being Panera BREAD, should’ve at least been the ONE thing I could trust ordering.
Atmosphere: 1
Food: 2
Service: 1
Over all they do have good food. But lately been getting the wrong order and having to go back and get the right order, I asked for no tomatoes no onions they still give me onions though.
Atmosphere: 2
Food: 3
Service: 3
Cross contamination!
I worked in food industry before your supposed to change ur gloves when touching money and serving food. You can't be touching money and touching the pastries with the same glove. Won't be coming back here anymore
Atmosphere: 1
Food: 1
Service: 1
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