At about 6pm on Friday, March 7th I went to Schlotzsky’s in Santa Fe. I have eaten here 3 times previously and it was a delicious meal. Tonight I found a long hair in my small deluxe sandwich. It was so bundled up and thoroughly inside the sandwich that it seemed almost as if placed there. I told myself that was a ridiculous thought, and that it is entirely possible for a stray hair to land in a meal. I knew it wasn’t mine due to how embedded in the sandwich, the length of it and how tangled up it was. It was so tangled it didn’t appear to have fallen in off of a persons scalp. I have a really tough stomach and so I looked over my sandwich, and satisfied that it was ok, I finished my meal. Though, I’ll admit, I struggled a bit with, but I’d paid $22 for my meal and a Cinnabon , and I was starving as I had not eaten since 8am. I had gotten a Cinnabon roll for dessert. I cut into the roll as I brought the piece to my mouth I saw a piece of plastic in the icing. I thought at first it was the straw wrapper. I looked closer and saw it was a piece of plastic wrap. At that instant the hair seemed less innocent. Had a child eaten that roll they could have choked. I bought a sandwich from this same location two weeks ago that I DID take to my daughter and grandson. This is unacceptable, it is abject carelessness, and it is dangerous. I wanted to warn others, and I will be reaching out to the owners.
Don S
Four of us from Michigan stopped for supper. Our restaurants closed well over 20 years ago, so we were excited about eating here. It did not disappoint. Two shared a deluxe pizza, one had the roast beef combo, and myself an original sandwich and a bowl of tomato basil soup. We all left happy.
Billy Huff
Food was not very good and was expy
Atmosphere: 3
Food: 3
Service: 3
Pete M
We like Schlotsky's food but can't get it near home. We were staying in Santa Fe and had an original sandwich and a calzone for a total of $23.98. Neither of us wanted a soft drink so we asked for water; we were each charged $0.49 for water. I've never been to a restaurant where water wasn't complimentary. Won't eat at this restaurant again.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Original
Maria
The sandwiches are usually always good! But the soup I wasn't too fond of! Cinnamon buns are delicious as well!
Nah. Never again. What's with the bread? The pizza was not good. Where the sauce meets the bread is soggy and had a curdd feeling mixed with non melted cheese. The sandwich was mid. Change your bread, and the sandwich would be ok. Ill never go there again. . i wasted 25 bucks. The girl at the counter was very kind.
Recommended dishes: The Original, Cinnamon Roll, Four Cheese Pizza, Broccoli & Cheese Soup, Chocolate Chip Cookie, Pepperoni Pizza
C Silva
Nah. Never again. What's with the bread? The pizza was not good. Where the sauce meets the bread is soggy and had a curdd feeling mixed with non melted cheese. The sandwich was mid. Change your bread, and the sandwich would be ok. Ill never go there again. . i wasted 25 bucks. The girl at the counter was very kind.
Atmosphere: 2
Food: 1
Service: 4
Yasmin Santamaria
The pizzas they sell are truly divine, I love the place
Atmosphere: 5
Food: 5
Service: 5
Shawna Sorenson
Schlotzky’s has gotten very expensive but having grown up eating there and not having them where I live it’s always nice to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original
Robert White
Understaffed at 6:30 pm on a Thursday night. Food is good, wait is terrible. Saw 2 cars leave in frustration so management is definitely not optimizing the revenue at this location.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Original, Tomato Bisque Soup
At about 6pm on Friday, March 7th I went to Schlotzsky’s in Santa Fe. I have eaten here 3 times previously and it was a delicious meal. Tonight I found a long hair in my small deluxe sandwich. It was so bundled up and thoroughly inside the sandwich that it seemed almost as if placed there. I told myself that was a ridiculous thought, and that it is entirely possible for a stray hair to land in a meal. I knew it wasn’t mine due to how embedded in the sandwich, the length of it and how tangled up it was. It was so tangled it didn’t appear to have fallen in off of a persons scalp. I have a really tough stomach and so I looked over my sandwich, and satisfied that it was ok, I finished my meal. Though, I’ll admit, I struggled a bit with, but I’d paid $22 for my meal and a Cinnabon , and I was starving as I had not eaten since 8am.
I had gotten a Cinnabon roll for dessert. I cut into the roll as I brought the piece to my mouth I saw a piece of plastic in the icing. I thought at first it was the straw wrapper. I looked closer and saw it was a piece of plastic wrap.
At that instant the hair seemed less innocent.
Had a child eaten that roll they could have choked. I bought a sandwich from this same location two weeks ago that I DID take to my daughter and grandson.
This is unacceptable, it is abject carelessness, and it is dangerous.
I wanted to warn others, and I will be reaching out to the owners.
Four of us from Michigan stopped for supper. Our restaurants closed well over 20 years ago, so we were excited about eating here. It did not disappoint. Two shared a deluxe pizza, one had the roast beef combo, and myself an original sandwich and a bowl of tomato basil soup. We all left happy.
Food was not very good and was expy
Atmosphere: 3
Food: 3
Service: 3
We like Schlotsky's food but can't get it near home. We were staying in Santa Fe and had an original sandwich and a calzone for a total of $23.98. Neither of us wanted a soft drink so we asked for water; we were each charged $0.49 for water. I've never been to a restaurant where water wasn't complimentary. Won't eat at this restaurant again.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: The Original
The sandwiches are usually always good! But the soup I wasn't too fond of! Cinnamon buns are delicious as well!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cinnamon Roll, Broccoli & Cheese Soup
Always love schlotzskys!
Atmosphere: 5
Food: 5
Service: 5
Nah. Never again. What's with the bread? The pizza was not good. Where the sauce meets the bread is soggy and had a curdd feeling mixed with non melted cheese. The sandwich was mid. Change your bread, and the sandwich would be ok. Ill never go there again. . i wasted 25 bucks. The girl at the counter was very kind.
Atmosphere: 2
Food: 1
Service: 4
Quality at this location was lacking.
Atmosphere: 1
Food: 1
Service: 3
The ham and cheese is my favorite ?
Atmosphere: 5
Food: 5
Service: 5
Exactly like I remember!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Friendly service and great food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original, Cinnamon Roll, Four Cheese Pizza, Broccoli & Cheese Soup, Chocolate Chip Cookie, Pepperoni Pizza
Nah. Never again. What's with the bread? The pizza was not good. Where the sauce meets the bread is soggy and had a curdd feeling mixed with non melted cheese. The sandwich was mid. Change your bread, and the sandwich would be ok. Ill never go there again. . i wasted 25 bucks. The girl at the counter was very kind.
Atmosphere: 2
Food: 1
Service: 4
The pizzas they sell are truly divine, I love the place
Atmosphere: 5
Food: 5
Service: 5
Schlotzky’s has gotten very expensive but having grown up eating there and not having them where I live it’s always nice to eat
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Original
Understaffed at 6:30 pm on a Thursday night. Food is good, wait is terrible. Saw 2 cars leave in frustration so management is definitely not optimizing the revenue at this location.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: The Original, Tomato Bisque Soup
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