Laney was such a joy! Her smile was infectious. My drink was speedy and delish.
Atmosphere: 5
Food: 5
Service: 5
Evan Montalvo
Ordered and patiently waited for my order. Felt like no one wanted to be there! No smile or welcome, heard my order and first sip didnt taste right.. Really disappointed with the quality
Atmosphere: 1
Service: 2
K M
So I'm the only person in drive-thru line, ordered an iced caramel macchiato and told to go wait in the special marked spot front of the store because there's a person behind me in line. Uhmmm what... you can't handle 2 people in line without being overwhelmed? Yikes
Service: 1
Rachel Mitchell
Drive thru is poorly educated on anything on the menu needs step by step help . Manager Talked over me and identified problem . After explaining how it “ could “ be my fault . Bottom line is get staff that explains the menu actually knows coffee. I guess when and if I return my order might be free 🤷🏻♀️ im being nice giving a stars Starbucks managers are top notch people and fix the issue promptly
Dee Lamberson
Great staff and good service
Atmosphere: 5
Food: 5
Service: 5
aurelia nerval
Love this place. Great location and fabulous friendly staff!
Atmosphere: 5
Service: 5
Gabe Mtz
Its ok
Miel Rim
Clean and roomy Service was good Drinks were good as well
I absolutely loved the layout and decor of the Pojoaque location. It was beautiful and functional. Your staff was very pleasant and the coffee I ordered was made better than at any other location.
My husband and I first went to the Espanola location and immediately left because of crowds and lack of seating. After visiting the Pojoaque shop, it will be our first place to go anytime we want to sit, relax, and drink delicious coffee!
Atmosphere: 5
Food: 5
Service: 5
Ann Lungstrom
This Starbucks has the worst customer Service of any Starbucks I’ve ever been to. When I called to complain that there was extra ice instead of light ice like I had ordered she told me that’s the way they were made. My mocha was very white and you could see Crushed ice floating On top. The girl kept telling me that that’s the way Starbucks make them is with ice. I had said light ice and instead I got extra ice. Will not return because it probably has spit in it. The only thing I’d like back was the tip that I gave For them
Service: 1
Isabella Lopez
Starbucks changed their matcha green tea & I didn’t like the way it tasted. The manager Nicole was happy enough, knowledgeable, considerate, & nice enough to let me know it was because I didn’t ask for it to be sweetened & that the matcha can come out clumpy and thick sometimes which makes the taste of the matcha stronger almost like grass. She also offered to remake it for me which I very much appreciated & let me know to ask for it sweetened next time.
Staff is also very friendly, sweet, fast, and efficient at this location.
Thank you!!!😊
Atmosphere: 5
Food: 5
Service: 5
Yvonne
They took my order, sat the cup aside and proceeded to prepare other peoples orders before me and of course the drive thru first. After 10 minutes I asked about my order and pointed out my cup still standing there. It happens.
Amazing staff, always fast!
Atmosphere: 5
Food: 5
Service: 5
Laney was such a joy! Her smile was infectious. My drink was speedy and delish.
Atmosphere: 5
Food: 5
Service: 5
Ordered and patiently waited for my order. Felt like no one wanted to be there! No smile or welcome, heard my order and first sip didnt taste right.. Really disappointed with the quality
Atmosphere: 1
Service: 2
So I'm the only person in drive-thru line, ordered an iced caramel macchiato and told to go wait in the special marked spot front of the store because there's a person behind me in line. Uhmmm what...
you can't handle 2 people in line without being overwhelmed? Yikes
Service: 1
Drive thru is poorly educated on anything on the menu needs step by step help . Manager
Talked over me and identified problem . After explaining how it “ could “ be my fault .
Bottom line is get staff that explains the menu actually knows coffee.
I guess when and if I return my order might be free 🤷🏻♀️ im being nice giving a stars
Starbucks managers are top notch people and fix the issue promptly
Great staff and good service
Atmosphere: 5
Food: 5
Service: 5
Love this place. Great location and fabulous friendly staff!
Atmosphere: 5
Service: 5
Its ok
Clean and roomy
Service was good
Drinks were good as well
Atmosphere: 5
Food: 5
Service: 5
Excellent and efficient service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I absolutely loved the layout and decor of the Pojoaque location. It was beautiful and functional. Your staff was very pleasant and the coffee I ordered was made better than at any other location.
My husband and I first went to the Espanola location and immediately left because of crowds and lack of seating. After visiting the Pojoaque shop, it will be our first place to go anytime we want to sit, relax, and drink delicious coffee!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks has the worst customer Service of any Starbucks I’ve ever been to. When I called to complain that there was extra ice instead of light ice like I had ordered she told me that’s the way they were made. My mocha was very white and you could see Crushed ice floating On top. The girl kept telling me that that’s the way Starbucks make them is with ice. I had said light ice and instead I got extra ice. Will not return because it probably has spit in it. The only thing I’d like back was the tip that I gave For them
Service: 1
Starbucks changed their matcha green tea & I didn’t like the way it tasted. The manager Nicole was happy enough, knowledgeable, considerate, & nice enough to let me know it was because I didn’t ask for it to be sweetened & that the matcha can come out clumpy and thick sometimes which makes the taste of the matcha stronger almost like grass. She also offered to remake it for me which I very much appreciated & let me know to ask for it sweetened next time.
Staff is also very friendly, sweet, fast, and efficient at this location.
Thank you!!!😊
Atmosphere: 5
Food: 5
Service: 5
They took my order, sat the cup aside and proceeded to prepare other peoples orders before me and of course the drive thru first. After 10 minutes I asked about my order and pointed out my cup still standing there. It happens.
Atmosphere: 4
Food: 4
Service: 2
Excellent service and delicious 😋
Atmosphere: 5
Food: 5
Service: 5
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