Tim Hortons
118 S Albion St, Amherst
(902) 667-0533
Recent Reviews
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food is usually very good coffee is great. service is ok staff is often rude and hard to understand. instructions are usually still followed.
Atmosphere: 3
Food: 5
Service: 2
Sent son in for 3 medium hot chocolate, 1 medium coffee, and 6 pack of muffins. Was $31! I checked app and it should have been $22. I guess they must add their own $9 tip without telling you.
Atmosphere: 2
Food: 4
Service: 1
really good experience
Atmosphere: 5
Food: 5
Service: 5
Tim Hortons has been getting worse and worse over the years and I've come to expect to be disappointed when a road trip forces me to grab a quick bite at various locations.
That being said, I was pleasantly surprised today when I ordered a turkey bacon club from this location. It was honestly the best thing I've had from a Tim Hortons ina very long time. Absolutely a delicious sandwich, maybe there's hope for Tim's yet.
Atmosphere: 3
Food: 4
Service: 4
Amazing service, fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Usually pretty good. Just do NOT get the hot chocolate, it's pretty much hot brown water.
Customer service is great, only complain I have is I've had things wrong/missing when going through drive through but understandable due to fast pace.
Atmosphere: 4
Food: 5
Service: 5
Very friendly and helpful service.
Atmosphere: 4
Food: 5
Service: 5
Super long waits even if your the only person in line if you go inside to order constantly having to ask for my coffee to be remade as it taste disgusting I ask for the same breakfast sandwich every morning and rarely get what I ask for the 1st time. Most of the staff is very pleasant and nice to deal with.
Atmosphere: 2
Food: 2
Service: 2
Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Awesome service with clean environment
Atmosphere: 5
Food: 5
Service: 5
Great service and friendly
Atmosphere: 5
Food: 5
Service: 5
Clean environment with friendlyness
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Stack
Service is getting better now, i visited in the evening and restaurant was really clean, and they had many goods too. Loved it!
Atmosphere: 5
Food: 5
Service: 5
Staff is friendly. However the in store customers seem to be the least priority. Not just in this location but all. If you order a coffee and donut it's fine but if you order a coffee and say a breakfast sandwich you maybe be holding your coffee for 10 mins waiting for the sandwich. Coffee gets cold. One girl working on the food prep for that, drive through, skip the dishes and mobile app orders. The last three seem to trump the in side ordering. Need to adjust staff so all are aware when customers are waiting in a certain area they chip in to assist. Not standing and chatting which looks very annoying to customers including many older ones standing 10 deep in a line up inside.
Atmosphere: 2
Food: 3
Service: 2
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