Piper's Pub
33 College St, Antigonish
(902) 863-2590
Recent Reviews
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Drinks are pathetically small and criminally overpriced
unfortunately they have a monopoly for the clubbing aspect
Some of the bar staff aren't as approachable as the others, but over all a great place to go have fun with friends, listen to music and dance
Atmosphere: 5
Service: 3
Pub grub here that was fine but the music was way to loud. Couldn't have a conversation so had to move. Staff was happy to accommodate us.
Atmosphere: 3
Food: 4
Service: 5
If it were possible to give negative Stars I would! This was the worst restaurant experience I've ever had at a restaurant/ pub. We ordered from the "BURGER" section...We both chose the Mushroom Burger and fries. The waitress delivered the food to the table and we started eating....after 2 bites I asked my partner if there was a hamburger patty on her burger (I thought they may have forgotten mine) and since she'd only taken one bite she checked and there wasn't any on hers either. We spoke with the waitress and she told us the mushroom is the patty and there's no meat on it. We were surprised as, again, we ordered from the "BURGER" section and there was nothing standing out in the description that would lead us to believe this was not a Mushroom burger like any other restaurant. The waitress suggested getting hamburger patties done and put on the burgers and although it wasn't ideal and the remaining burger and fries would surely be cold by that time we agreed and she said she'd take them into the kitchen and they would "reconstruct" the burger to include the meat patty. She took the plates into the kitchen then came back a few minutes later to tell us there would be an $8 additional charge ($4 each) for the hamburger patties. We at that point said enough is enough and said No, this is terrible customer service. The waitress then went to get the debit machine for us to pay... I asked her about the plates she took into the kitchen and her reply was...oh, you want them???? (Surprised tone) And I said, on second thought we're just going to leave. As I was paying (Yes, I even paid for this garbage and terrible customer service) I asked to speak to the manager and she said he wasn't in...so we asked to speak to who's in charge....she said nobody is in charge when the manager is off! I asked who gave the direction to her and she said "Other Coworkers who have been there longer"!!! I couldn't believe that a restaurant/ pub would be in such a state of confusion and lack of direction. The waitress and the bartender were standing there so I asked the manager's name so I can call them tomorrow. When we were leaving I asked them since this experience was so terrible could they recommend any GOOD places to eat and they were full of suggestions. I simply shook my head and walked out.
Points of interest:
The waitress was not knowledgeable about the menu.
Not one employee could make a decision which leads to weak management. The employees either aren't trained or too scared to make business / customer service decisions to assist customers or the employees simply don't care about the business and judging from the fact they were much more enthusiastic to suggest restaurants with GOOD food rather than prove their restaurant, this is most likely the case.
I have worked in restaurants and bars for a long time and also have eaten in 100's of restaurants as well as written columns concerning food, service, and overall experience and I can honestly say this is the lowest rating I have given and I suggest the management give your employees the tools to do their jobs successfully or fill your restaurant with employees who actually care about business success
The only good thing from this experience is; Thanks to the staff's suggestions where to find GOOD FOOD we now have a list of places in the Antigonish area to try such as The Main Street Cafe, Gabrieau's, Gabriel pizza.
Atmosphere: 1
I've been here a few times now. The food was good. And the atmosphere and service are good. It's a busy spot, and is well known and popular in the Antigonish community.
Atmosphere: 4
Food: 5
Service: 4
Food was excellent however place needs a little TLC, upholstery in booths were all ripped up and long passed their expiration date
Atmosphere: 3
Food: 5
Service: 5
First time in my life I had to use the napkins and squeeze the grease out of the 2 pieces of fish, and fries were cold.I removed the batter from the second piece, gooey inside. I have been there before 6 times and no issues, not sure what the problem was tonight. I asked the server for few more napkins because I used ours to wring out the fish, nothing could be done bill wise and that's fine lesson learned.
Atmosphere: 4
Food: 1
Service: 5
We absolutely loved Tyler and Keisha ,Kyle and Proctor, they made our experience next nevel. You couldn’t have hired better people, 10/10 bartenders. We love them, completely changed our opinion on pipers pub.
Atmosphere: 5
Food: 5
Service: 5
Really enjoyed our meal here, it was fantastic and very reasonably priced. The fish and chips were the best I've ever had and the seafood chowder was also very good. It was very rich and filling. The patio was super big with a river running behind it and our server was very attentive and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish & Chips
The Piper’s Pub offers a fantastic experience with delicious food (though my burger was cold might be because of the pickle on top of it ?) and a cozy, welcoming atmosphere. The menu has a great selection, and every dish I tried was flavorful and well-prepared. The pub's rustic charm adds to the overall ambiance, making it a perfect spot to relax with friends. Highly recommend it for anyone looking for great food and a warm, inviting setting!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Piper's Big Burger and Fries
Restaurantji Recommends
Celebrated our friends 50th birthday yesterday. Marilyn was such an amazing host (server)! We waited for nothing!! And her humor was the best!!! Good food and prices! Thanks so much, Marilyn ?
Atmosphere: 5
Food: 4
Service: 5
Great spot but bathrooms need to get cleaned and refreshed.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wings, Asian Nachos
The food was good. The service was good too.
But a security guy was f..cking annoying and totally spoiled the relaxing mood!
Atmosphere: 1
Food: 5
Service: 5
Great pub, thoroughly enjoyed ourselves. The food was great and the server Leah was fantastic. Will come back.
Atmosphere: 5
Food: 5
Service: 5
Had a great experience at Pipers Pub! Service was great, atmosphere was awesome with the live music and the food was well priced and tasted good.
Atmosphere: 5
Food: 5
Service: 5
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