Tim Hortons
7 James St, Antigonish
(902) 863-2244
Recent Reviews
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We are visiting the area from Ottawa and passed through twice. The service was great, fast and efficient. Thank you
Clean and great service. It has been a while that I have seen a Tim Hortons this clean
*1/5 Stars - Disappointing Drive-Thru Experience*
I'm extremely disappointed with my recent visit to the Tim Hortons drive-thru. The entire experience was marred by poor customer service and a rude staff member.
Firstly, the order-taking process was disorganized, and it seemed like the staff were not paying attention to our requests.
But what really took the cake was the tone and attitude of the girl working the drive-thru window. She was wearing glasses and working the evening shift. When we politely asked her to microwave our coffee to heat it up (we had already purchased it from Tim Hortons), she flat out refused. We asked her again, still politely, and she responded with a rude tone that left a bad taste in our mouths.
As a loyal customer, I expect better service from Tim Hortons. Unfortunately, this experience has left me feeling disenchanted, and I will not be returning to this location again.
*Tim Hortons, you need to work on your customer service skills!*
Canadian fast food chain. Great sandwiches and breakfast offerings, as well as savory and sweet pastries.
Vegetarian options are also available.
Serves a variety of hot and cold beverages.
Alright sometimes hit or miss , not sure why they are so limited to doughnuts like the honey curler and honey dipped are both not available so sad.
This happened 3 time I got a half filled cup with ice but I asked them for less ice
Atmosphere: 1
Food: 1
Service: 1
they always mess with our orders, they dont know what actually a coffee with less ice is,
it happened 10th-15th time that we disappointed but never argue to them bcoz they dont know customer service , they are always ready to argue or ready to give me bold look.
Atmosphere: 1
Food: 1
Service: 1
Alwasy friendly , even when busy
And they actually stir the coffee
Parking: Plenty of spots
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey Cruller, Chocolate Glazed Donut, Chocolate Chip, Muffin, Cinnamon Bun, Bagel With, Filled Chicken Sandwich, Boston Cream Donuts, Oreo Iced Capp, Nutella Iced Capp, Chicken Wrap
always good here even when busy! barely ever mix up my order
Great and fast service. Being out of town it was nice to get a good breakfast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bagel With
Restaurantji Recommends
If I could give zero stars I would, horrible service, I will stop coming here for sure. The shift on 19th of July 2024 around 8:15 pm has zero customer service skill. The coffee tasted terrible, it was a triple triple and had almost no cream and no sugar. The girl gave me the coffee like I am bothering here, i was smiling and being nice, said thank you and gave greetings. She looked at me with a frown on her face and gave me the cup while not even looking at me and slammed the window at my face and left me stunned. It just keeps getting worse and worse, i advice everyone to go the extra mile and get their coffee at home and stop supporting those corporations that hire and train people with no social skills whatsoever. This wasn’t the first time for the record. ???????
Google has the address wrong. I went to A&W instead... it's annoying you have to star rate it before you can make a comment. Fix the address on google please!
If I could give zero stars I would, horrible service, I will stop coming here for sure. The shift on 19th of July 2024 around 8:15 pm has zero customer service skill. The coffee tasted terrible, it was a triple triple and had almost no cream and no sugar. The girl gave me the coffee like I am bothering here, i was smiling and being nice, said thank you and gave greetings. She looked at me with a frown on her face and gave me the cup while not even looking at me and slammed the window at my face and left me stunned. It just keeps getting worse and worse, i advice everyone to go the extra mile and get their coffee at home and stop supporting those corporations that hire and train people with no social skills whatsoever. This wasn’t the first time for the record. ???????
This location has been closed, got there today on July 11, 2024 but found it closed and locked. Seems it’s no more operational.
It’s closed and clearly have been closed for a long time. Maybe time to fix this on Google maps.
Edit: instead of making me do more work by going and filling out forms, just move Google address and mark this location as closed. It’s not rocket science and idk maybe your customers can actually find you.
Atmosphere: 1
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