Ben & Florentine
26 Peakview Way, Bedford
(902) 420-7913
Recent Reviews
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Latte wasn’t great. 3 meat skillet had hardly any meat???
Atmosphere: 5
Food: 3
Service: 5
Was a good breakfast
Atmosphere: 4
Food: 4
Service: 4
Thank you Lina for the fabulous service and taking extra care of dietary needs. You went above and beyond to ensure the food was not cross contaminated and allergies were considered. You are wonderful.
Atmosphere: 3
Food: 4
Service: 5
We came here to have brunch before we went to a friend's house. When we first walked in it was packed and there was a long queue. We had to wait for 15 minutes to get seated and then to order maybe 5? Then to get our food or took 50 - 60 minutes to get it. Our food had looked like it sat under a heat lamp for a while. The food was mediocre at best and it was room temperature. The service was terrible, while waiting for the food no servers had come to offer to refill our water or coffee, and we had seen our server talking to other tables for minutes. It was almost like they forgot about our table because they were serving other tables before us who had entered after us. Don't recommend coming here unless you have nothing to do for the day.
Atmosphere: 2
Food: 3
Service: 1
Took my mom here today and waited over 20 minutes and didn't even get a drink , I asked 3 waitresses for a drink , and was told I'll be right with you twice !!!! By the time she came over me and my mom were getting up and leaving ,so.you lost good customers today !!! We got sat down at a table after standing at the door for 5 mins and there were tables right in front of us empty , than when we sat down the girl walked away and didn't even offer drinks of water , she gave us the menus and left !!! After 10 mins I asked a girl if she could get us drinks she said she would get someone to come over and get ya drinks she said I'll be right back and after another 10 I told my mom let's go cause I wasn't about to wait another 10 or more for the drinks or wait longer to order food .
First thing when u sit a customer down u should get them drinks . I called the manager and she didn't even care she just stuck up for the employees and how they had new staff and staff that left early , and didn't even offer us a complimentary drink or discount to come back .
All she did was.stick up for her employees she didn't care that we were upset and didn't get served . So we won't back .
it was our first time dining in at this restaurant and the service was okay and food was okay, bacon was stale , cold, and tea wasn’t good. After we ate, our stomach suddenly began hurting and feeling nauseous after. I don’t know why but yeah overall our visit was okay.
Atmosphere: 2
Food: 2
Service: 2
The food tasted bland and undercooked, and the server was unhelpful Overall, it did not meet my expectations.
Atmosphere: 1
Food: 1
Service: 1
Food is good, service is good. 4 stars
Atmosphere: 4
Food: 4
Service: 4
Absolutely horrible service they completely messed up my order and then refused to do anything about it
Food: 1
Service: 1
“Terrible experience! We waited for over an hour for our food, and not once did the server bother to tell us there’d be such a long delay. It would have been one thing if we’d been informed, but being left clueless was really disrespectful. The manager also had no idea where the food was either and everyone was hesitant to even give us an estimate time after waiting for 40 minutes. If this is the kind of service they think is acceptable, I won’t be coming back. Wouldn’t recommend this place to anyone looking for a decent experience.”
Restaurantji Recommends
My husband Ordered breakfast take out for my birthday. When he got home the order was wrong and the toast was black burnt. He had to go back to get his order which was very inconvenient and frustrating.
Food: 2
Service: 1
Short staffed bacon tasted realy cheap,ham was very low quality, eggs were over cooked,the rest of my table had no complaints and left a 24$ tip
Parking: Larry utack drive
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Sausage
Met my sisters for lunch. All of us were pleased with the food, potions, service and the atmosphere is so pleasant. My first visit. I will return.
Atmosphere: 5
Food: 5
Service: 5
First time here, and certainly didn't disappoint. The restaurant is very clean with a great welcoming atmosphere. We were served by Jennifer (i think that was her name) and couldn't be more helpful.
There was plenty of healthy options on the menu, which was a delight! Food was exquisite. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I picked up my order 1-2-3 and when I got to my car, I realized it smelled like bacon even though I had ordered baked beans. I checked my order and it did say baked beans, but when I opened the container, it definitely contained bacon.
I went back to the restaurant and explained the situation to the waitress. She seemed surprised and said they didn't have baked beans in their system. They agreed to make a new order, but I had to wait almost 20 minutes, which made me late for work.
When I finally got the new food, I found the portion of eggs was much smaller than in the original order with bacon. The eggs were also overcooked and hard. The baked beans were inedible, and the apple sauce was greasy, so I threw it away and was left with only home fries.
The iced coffee was just milk and vanilla syrup with no hint of coffee, and it was served in a deformed paper cup.
I ended up making my own coffee and eggs at home, and I was very upset with the whole experience. Not only did I have to wait for a replacement order, but the food I received was subpar.
Vegetarian options: There are not many vegetarian options, and they're not respectful of a vegetarian diet, so I don't recommend this place for vegetarians
Dietary restrictions: Not careful with dietary restrictions
Atmosphere: 5
Food: 1
Service: 4
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