I am appalled by the attitude of the server. Clearly, she hates her job. Please do not take it out on paying customers. If you don't like working in the industry, find something else, chase whatever it is you are more passionate about. Being rude and arrogant towards people you don't know is totally uncalled for. Hope you find some happiness soon.
Atmosphere: 1
Food: 2
Service: 1
Sue
Talk about sad people working there. Mr. Horton is rolling in his grave. If you don't like working there then go find another job, cranks!
Atmosphere: 1
Service: 1
Anonymous
I just want to apritiate Maria a lot. She handled everything alone today while her colleague was on break. It was for a long time and she managed alone cashing/serving all while remaining calm and friendly. Thanks a lot again Maria, you are very young yet so mature.Also I really think the management should do a better job in hiring more staffs, specifically on such busy days. Long lines is way too difficult to manage by 1 person alone!
Marilyn Chaisson
Tim Hortons staff don't know that you have to shake plant milk and nut milk. I ordered a muffin with butter but received only the muffin.
Atmosphere: 2
Food: 3
Service: 2
Trevor Neil
Tried to buy food on Sunday and they refused said that they were not serving food past 2:30
Atmosphere: 1
Food: 1
Service: 1
Gagan Dhaliwal
One of the crew member didn’t know how to talk with customers. They need to be trained
Caleb Pothier
I am very upset right now as I write this. My mother got sick in the food court and needed to have crackers to help get something in her stomach. My father went to buy some crackers and also ordered tea. Not only were they rude about the crackers but they also couldn't get the tea right he got coffee instead. As I was upset about this I went to request a manager and get the order fixed but told there was no manager. So now I am left with writing this review. It may fall on deaf ears it may be heard but customer service was horrible and not friendly.
Atmosphere: 1
Food: 1
Service: 1
Rajni Rajput
There is only girl who used to wear light brown/orange lipstick never greet customer, being rude & gave me tea sometimes with less sugar or tasteless. I really request to manager whether she is the manager, learn some manners.
Atmosphere: 1
Food: 1
Service: 1
COLIN
This seems to be the only Tim Hortons that provides customers with non-warm coffees. Over the past month, I had two such coffees out of four orders, a 50/50 probability.
It's need a second Tim Hortons in mall, line sucks.
Atmosphere: 3
Food: 3
Service: 3
Jonathan Dibblee
Waited for 10 minutes in the mobile order line, for my mobile order. It was sitting there the whole time. Even tho it was just sitting there for 10+ minutes they still somehow forgot my hash brown. So I had to go back for that. I ordered this with plenty of time to still be back in my store to eat before I had to open. After all of this I had 2 minutes before I had to open my store to eat my food. Of which the hash brown was as cold as it is outside. Absolutely pitiful service.
Atmosphere: 1
Food: 3
Service: 2
B N.
Staff are great. Deserve more patience from customers. Mall shoppers are the worst.
Blaine N.
Staff are great. Deserve more patience from customers. Mall shoppers are the worst.
Shakira N
Don’t even deserve a star!! An elderly lady told me she’s diabetic and she really needed something to eat so she stopped here but she didn’t want people near her as she was not feeling well (yes she cannot tell people or cashiers not to take other people orders near her). However the way the manager handle this elderly lady was DISGUSTING! She allowed the other workers to laugh at the elderly lady and when the elderly lady walk away the manager shouted PEACE! This behaviour from a manager was the worse thing I ever saw from ANY worker! Broke my heart as this situation could of been handle wayyyyy better than this.
I am appalled by the attitude of the server. Clearly, she hates her job. Please do not take it out on paying customers. If you don't like working in the industry, find something else, chase whatever it is you are more passionate about. Being rude and arrogant towards people you don't know is totally uncalled for. Hope you find some happiness soon.
Atmosphere: 1
Food: 2
Service: 1
Talk about sad people working there. Mr. Horton is rolling in his grave. If you don't like working there then go find another job, cranks!
Atmosphere: 1
Service: 1
I just want to apritiate Maria a lot. She handled everything alone today while her colleague was on break. It was for a long time and she managed alone cashing/serving all while remaining calm and friendly. Thanks a lot again Maria, you are very young yet so mature.Also I really think the management should do a better job in hiring more staffs, specifically on such busy days. Long lines is way too difficult to manage by 1 person alone!
Tim Hortons staff don't know that you have to shake plant milk and nut milk. I ordered a muffin with butter but received only the muffin.
Atmosphere: 2
Food: 3
Service: 2
Tried to buy food on Sunday and they refused said that they were not serving food past 2:30
Atmosphere: 1
Food: 1
Service: 1
One of the crew member didn’t know how to talk with customers. They need to be trained
I am very upset right now as I write this. My mother got sick in the food court and needed to have crackers to help get something in her stomach. My father went to buy some crackers and also ordered tea. Not only were they rude about the crackers but they also couldn't get the tea right he got coffee instead. As I was upset about this I went to request a manager and get the order fixed but told there was no manager. So now I am left with writing this review. It may fall on deaf ears it may be heard but customer service was horrible and not friendly.
Atmosphere: 1
Food: 1
Service: 1
There is only girl who used to wear light brown/orange lipstick never greet customer, being rude & gave me tea sometimes with less sugar or tasteless. I really request to manager whether she is the manager, learn some manners.
Atmosphere: 1
Food: 1
Service: 1
This seems to be the only Tim Hortons that provides customers with non-warm coffees. Over the past month, I had two such coffees out of four orders, a 50/50 probability.
No iced capp cuz they lazy
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It's need a second Tim Hortons in mall, line sucks.
Atmosphere: 3
Food: 3
Service: 3
Waited for 10 minutes in the mobile order line, for my mobile order. It was sitting there the whole time. Even tho it was just sitting there for 10+ minutes they still somehow forgot my hash brown. So I had to go back for that. I ordered this with plenty of time to still be back in my store to eat before I had to open. After all of this I had 2 minutes before I had to open my store to eat my food. Of which the hash brown was as cold as it is outside. Absolutely pitiful service.
Atmosphere: 1
Food: 3
Service: 2
Staff are great. Deserve more patience from customers. Mall shoppers are the worst.
Staff are great. Deserve more patience from customers. Mall shoppers are the worst.
Don’t even deserve a star!! An elderly lady told me she’s diabetic and she really needed something to eat so she stopped here but she didn’t want people near her as she was not feeling well (yes she cannot tell people or cashiers not to take other people orders near her). However the way the manager handle this elderly lady was DISGUSTING! She allowed the other workers to laugh at the elderly lady and when the elderly lady walk away the manager shouted PEACE! This behaviour from a manager was the worse thing I ever saw from ANY worker! Broke my heart as this situation could of been handle wayyyyy better than this.