I like how they were able to deliever my order fast and the food that i took was very well cooked and it was tasty as a picky eater i like this restro and would highly recommend others to go try for it.
I was there to pick up the Uber order. First the guy said that he received the order just a moment ago, but I was on my way to pickup almost 8 minutes before. So he asked me to wait for 5 minutes. Then when on drive way, both of them were lost somewhere else instead of passing on the delivery order. I gave a horn to make them realize my presence. Low scale service.
Atmosphere: 1
Food: 1
Service: 1
Stacey Penney
I normally don't leave bad reviews, but I was shocked the service that happened while I was there with my family.
Ordering was fine. Usual order process no problem. My husband waited while I wrangled my young kids both under five. I played with my kids at the table while my husband waited with his receipt for the food. He waited half an hour until he finally began to ask about our meal. This seemed really strange to both of us as usually, when one is standing and waiting for a long period of time a staff member will usually ask what is happening. The staff seemed rather confused on why we hadn't received our food and even accusatory.
To our surprise the food had been processed and sitting under the lamp. But it was not bagged or even put on the tray. Quickly it was tossed on the tray with no care of remorse. There was fries and onion rings thrown all over the place with no condiments (not even any out for us to grab any). Apparently, they didn't receive our ticket so it got missed. At this point, everything was cold. Even my daughter couldn't eat her chicken nuggets as they had gone rubbery.
Both my husband and I have worked our years in the service industry, so we both get it. But it was the lack of apology or care that really irked us. It doesn't take much to remedy a poor situation by providing some sort of empathy for the situation as we are all human. But this was definitely not acceptable by any means.
So I guess be prepared for your meal not to be "fast food".
Atmosphere: 1
Food: 2
Service: 1
Clementine Lunda
I called in for info twice, and twice they hung up on me Oct 23 at 10h24 am ...l am not impressed
Thomas Lennox
Fast service , friendly staff, tasty food goodness !
The food was excellent! and it was cooked perfectly.I had a great experience at this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Tirso Villanueva
Everything ok, only when I went to pick my order, the attendant guy left my meal and he didn't give me a cup and straw.
Atmosphere: 4
Food: 5
Service: 3
Nick Karotana
I was there early morning today to grab my breakfast, the cashier was welcoming and had a big smile on her face. That made my day. Thank you for your service?
Atmosphere: 5
Food: 5
Service: 5
Mohamed Ahmed
My favorite burger
Atmosphere: 5
Food: 5
Service: 5
Samantha Mugford
The Bayer's Lake location is always super quick, and they are so polite in the drive-thru. Fantastic experience every time.
I like how they were able to deliever my order fast and the food that i took was very well cooked and it was tasty as a picky eater i like this restro and would highly recommend others to go try for it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Veggie Burger, Hash Browns, Hamburger, Chicken Fries, French Fries
I was there to pick up the Uber order. First the guy said that he received the order just a moment ago, but I was on my way to pickup almost 8 minutes before. So he asked me to wait for 5 minutes. Then when on drive way, both of them were lost somewhere else instead of passing on the delivery order. I gave a horn to make them realize my presence. Low scale service.
Atmosphere: 1
Food: 1
Service: 1
I normally don't leave bad reviews, but I was shocked the service that happened while I was there with my family.
Ordering was fine. Usual order process no problem. My husband waited while I wrangled my young kids both under five. I played with my kids at the table while my husband waited with his receipt for the food. He waited half an hour until he finally began to ask about our meal. This seemed really strange to both of us as usually, when one is standing and waiting for a long period of time a staff member will usually ask what is happening. The staff seemed rather confused on why we hadn't received our food and even accusatory.
To our surprise the food had been processed and sitting under the lamp. But it was not bagged or even put on the tray. Quickly it was tossed on the tray with no care of remorse. There was fries and onion rings thrown all over the place with no condiments (not even any out for us to grab any). Apparently, they didn't receive our ticket so it got missed. At this point, everything was cold. Even my daughter couldn't eat her chicken nuggets as they had gone rubbery.
Both my husband and I have worked our years in the service industry, so we both get it. But it was the lack of apology or care that really irked us. It doesn't take much to remedy a poor situation by providing some sort of empathy for the situation as we are all human. But this was definitely not acceptable by any means.
So I guess be prepared for your meal not to be "fast food".
Atmosphere: 1
Food: 2
Service: 1
I called in for info twice, and twice they hung up on me Oct 23 at 10h24 am ...l am not impressed
Fast service , friendly staff, tasty food goodness !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Whopper, Onion Rings, Spicy Chicken Wrap
The food was excellent! and it was cooked perfectly.I had a great experience at this restaurant!
Atmosphere: 5
Food: 5
Service: 5
Everything ok, only when I went to pick my order, the attendant guy left my meal and he didn't give me a cup and straw.
Atmosphere: 4
Food: 5
Service: 3
I was there early morning today to grab my breakfast, the cashier was welcoming and had a big smile on her face. That made my day. Thank you for your service?
Atmosphere: 5
Food: 5
Service: 5
My favorite burger
Atmosphere: 5
Food: 5
Service: 5
The Bayer's Lake location is always super quick, and they are so polite in the drive-thru. Fantastic experience every time.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Not bad, typical fast food joint. Wasn't super busy so that definitely made it more enjoyable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Whooper
so slow not cooking the food all the way through or waiting for 40 or 30 minutes to get your food had my drink completely empty before I got my food
Food: 1
Service: 1
Not bad, typical fast food joint. Wasn't super busy so that definitely made it more enjoyable
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger Whooper
Ordered bacon and egg croissant and received sausage and egg croissant.
Atmosphere: 3
Food: 3
Service: 1
Service is amazing food is great and the employees are friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wopper with Poutine, Ripoff Roadhouse Burger, Burger Whooper
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