Why they don’t see the note?? I told them once time the drink was so bland like sugar water and tapioca, so please make them normally how the drinks are. I had a good one dine in, but on delivery this is the second time I had that horrible experience! Waste of money!!
Food: 1
Service: 1
Recommended dishes: Cream Cheese Cookie Cocoa
Jessica Li
Terrible service. Think CRA should know tat they refuse to take cash. There’s a sign saying so at the counter. This is discrimination and violation!!!
Atmosphere: 1
Food: 1
Service: 1
MAX GR
Every time I tell the store clerk that it should be warmer and not too hot. The store clerk always answers yes. Every time I look forward to not burning my tongue this time, but every time it is so hot that I can’t drink it?
Atmosphere: 4
Food: 3
Service: 1
himani martin577
Had worst experience at this spring garden location and female server was very rude and i had large matcha latte with pearls and it just taste like milk with pearls even i gave her instruction before hand but she start making faces on it and i even showed her my stamps and i own free toppings but she used my stamp but didn’t provide topping. It’s too much when you spend almost $9 for a drink and you get so disappointed with taste and customer service.In future I rather make my matcha latte home then buy glass of milk from chatime for $9.Crazy!!!!
Atmosphere: 1
Food: 1
Service: 1
jeastcoast
their bubble tea tastes sweeter than any other locations. I order the exact same drink without sugar. But this location has already sugar in the drink or the bubbles has too much sugar. weird.
Atmosphere: 3
Food: 1
Service: 3
Karan Kaushik
Really bad service & based was pathetic for the drain don’t drink over here even though they don’t change anything it’s really bad place to drink the tea and other
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tiramisu Milk Tea Cold
Tina
Terrible service. I ordered 2 roasted milk tea. After purchase they said they don’t have enough pearls and then they don’t have enough roasted milk tea. I want to get my refund but they said they cannot do it and there is no manager can handle this. They are trying to push me to switch to another drink which I totally don’t want. Anyway, I get the refund in the end.It sounds too crazy when they are saying they can not do the refund and force customer to take something else.
Atmosphere: 1
Food: 1
Service: 1
Percy Stronach
Horrible customer service and the staff at 7.00pm was so rude. Ordered 20 milk tea and canceled without any suggestion. Feel sorry for the owners.
Service: 1
Aparna Venugopal
Reached there at 8.50 pm. Staffs were irresponsible, was waiting outside for so long and when called they told “technically we are open but we are closed”. Told them we are waiting outside, still the response was the same. If this is the case please update the working hours. Thank
The drink was all right but the girl over there was so rude.
Atmosphere: 1
Food: 3
Service: 1
Sony Mathew
Bright place.. ordered Taiwan mango qq. Was nice flavour of mango and worth buying for mango lovers
Gabriela LaPlant
Great prices, great location, and great tea!
Miyu
best graperfurit tea in the city! i’m never disappointed at chatime brenton street !Vegetarian options: I don’t think meat tea would be very good.Dietary restrictions: they offer lactose free and soy milk options
Awais Khalid
Really poor customer service. They need to treat their customers nicely. Not welcoming at all! Wont recommend.
Why they don’t see the note?? I told them once time the drink was so bland like sugar water and tapioca, so please make them normally how the drinks are. I had a good one dine in, but on delivery this is the second time I had that horrible experience! Waste of money!!
Food: 1
Service: 1
Recommended dishes: Cream Cheese Cookie Cocoa
Terrible service. Think CRA should know tat they refuse to take cash. There’s a sign saying so at the counter. This is discrimination and violation!!!
Atmosphere: 1
Food: 1
Service: 1
Every time I tell the store clerk that it should be warmer and not too hot. The store clerk always answers yes. Every time I look forward to not burning my tongue this time, but every time it is so hot that I can’t drink it?
Atmosphere: 4
Food: 3
Service: 1
Had worst experience at this spring garden location and female server was very rude and i had large matcha latte with pearls and it just taste like milk with pearls even i gave her instruction before hand but she start making faces on it and i even showed her my stamps and i own free toppings but she used my stamp but didn’t provide topping. It’s too much when you spend almost $9 for a drink and you get so disappointed with taste and customer service.In future I rather make my matcha latte home then buy glass of milk from chatime for $9.Crazy!!!!
Atmosphere: 1
Food: 1
Service: 1
their bubble tea tastes sweeter than any other locations. I order the exact same drink without sugar. But this location has already sugar in the drink or the bubbles has too much sugar. weird.
Atmosphere: 3
Food: 1
Service: 3
Really bad service & based was pathetic for the drain don’t drink over here even though they don’t change anything it’s really bad place to drink the tea and other
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Tiramisu Milk Tea Cold
Terrible service. I ordered 2 roasted milk tea. After purchase they said they don’t have enough pearls and then they don’t have enough roasted milk tea. I want to get my refund but they said they cannot do it and there is no manager can handle this. They are trying to push me to switch to another drink which I totally don’t want. Anyway, I get the refund in the end.It sounds too crazy when they are saying they can not do the refund and force customer to take something else.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service and the staff at 7.00pm was so rude. Ordered 20 milk tea and canceled without any suggestion. Feel sorry for the owners.
Service: 1
Reached there at 8.50 pm. Staffs were irresponsible, was waiting outside for so long and when called they told “technically we are open but we are closed”. Told them we are waiting outside, still the response was the same. If this is the case please update the working hours. Thank
Atmosphere: 1
Food: 1
Service: 1
Beautiful environment with the kindest staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The drink was all right but the girl over there was so rude.
Atmosphere: 1
Food: 3
Service: 1
Bright place.. ordered Taiwan mango qq. Was nice flavour of mango and worth buying for mango lovers
Great prices, great location, and great tea!
best graperfurit tea in the city! i’m never disappointed at chatime brenton street !Vegetarian options: I don’t think meat tea would be very good.Dietary restrictions: they offer lactose free and soy milk options
Really poor customer service. They need to treat their customers nicely. Not welcoming at all! Wont recommend.