Poor service for delivery and online orders. They consistently prioritize walk-in customers over Uber and online orders. My Uber driver waited over 25 minutes with no food ready—I had to cancel. It’s clear they don’t respect delivery drivers or online customers. Disappointing experience.
Alex Paquette
First time trying five guys. Kinda overrated imo especially for the price. Curious about what the milkshake is like so I might go back to try it but otherwise can't really recommend for the price
R1 G
Extremely Disappointed – What Happened to Quality Control? Ordered fries via uber eats and the fries were a disaster. What I received was a greasy, stale, over-seasoned mess. These Cajun fries were completely smothered in seasoning to the point of being practically inedible. It felt like someone had just dumped the entire spice container into the bag without a second thought. Not only that, but the texture was terrible. They were soggy, limp, and cold — like they’d been sitting out for ages. Many were tiny, broken bits you’d expect at the bottom of a fryer basket, not something you’d serve to a paying customer. The bag was soaked with oil, and the overwhelming spice made them taste burnt even if they weren’t. Frankly, if this was my first visit, I wouldn’t come back. You charge premium prices — we expect better quality Photos attached for reference — this isn’t a minor issue, it’s just poor execution.
Geofrey Kirui
Salt! I find it too much in the fries. But I love it!
Olivia Lu
Poor customer service. I purchased a $50 gift card in-store and later found out it had a $0 balance. When I went back to the store to resolve the issue, I was told they couldn’t help me. Completely unacceptable — I paid for something I didn’t receive, and there was no effort to fix the problem.
Neil Harvey
Great food and great milkshakes! Definitely be back again
Sasha
It's so unhealthy but OMG. The fries are great, the burger is great, it's just great all around.
Carl Henhawk
It's getting a bit pricey these days
David Addison
Super great staff, always enthusiastic and gets the food out in quick fashion. They’re also quick to fix any of the rate mistakes they make.
Top quality food for what it is, never been disappointed with this location.
The staff is always amazing here. I get the poutine every time, and it is always delicious! The peanuts are a bonus
Atmosphere: 5
Food: 5
Service: 5
Matthew Cummings
The burgers were delicious. Fries were really good as well. I liked the sign that sourced the potatoes. Really enjoyed the food. Only negative was the washrooms were very small.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger
César Lopes
The Best burger!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Ryan Keddy
Always consistent, bacon cheeseburger is ways good.
They still have peanuts our for you to snack on, so keep that in mind of you're allergic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger
Rafael Ferreira
It was a great place for burgers, I went there with my family and everyone loved it. Burgers are freshly cooked the same as fries, and the size of the fries will surprise you. Highly recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Little Cheeseburger, Bacon Cheeseburger, Bacon Cheeseburger and French Fries, Fresh Cut Fries, Double Bacon Cheeseburger, Little Bacon Burger, Bacon Burger, Their Cheeseburger
Poor service for delivery and online orders.
They consistently prioritize walk-in customers over Uber and online orders. My Uber driver waited over 25 minutes with no food ready—I had to cancel. It’s clear they don’t respect delivery drivers or online customers. Disappointing experience.
First time trying five guys. Kinda overrated imo especially for the price. Curious about what the milkshake is like so I might go back to try it but otherwise can't really recommend for the price
Extremely Disappointed – What Happened to Quality Control?
Ordered fries via uber eats and the fries were a disaster. What I received was a greasy, stale, over-seasoned mess. These Cajun fries were completely smothered in seasoning to the point of being practically inedible. It felt like someone had just dumped the entire spice container into the bag without a second thought.
Not only that, but the texture was terrible. They were soggy, limp, and cold — like they’d been sitting out for ages. Many were tiny, broken bits you’d expect at the bottom of a fryer basket, not something you’d serve to a paying customer. The bag was soaked with oil, and the overwhelming spice made them taste burnt even if they weren’t.
Frankly, if this was my first visit, I wouldn’t come back. You charge premium prices — we expect better quality
Photos attached for reference — this isn’t a minor issue, it’s just poor execution.
Salt! I find it too much in the fries. But I love it!
Poor customer service. I purchased a $50 gift card in-store and later found out it had a $0 balance. When I went back to the store to resolve the issue, I was told they couldn’t help me. Completely unacceptable — I paid for something I didn’t receive, and there was no effort to fix the problem.
Great food and great milkshakes! Definitely be back again
It's so unhealthy but OMG. The fries are great, the burger is great, it's just great all around.
It's getting a bit pricey these days
Super great staff, always enthusiastic and gets the food out in quick fashion. They’re also quick to fix any of the rate mistakes they make.
Top quality food for what it is, never been disappointed with this location.
Atmosphere: 5
Food: 5
Service: 5
So gas ⛽️?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Cut Fries, Burgers
Restaurantji Recommends
The staff is always amazing here. I get the poutine every time, and it is always delicious! The peanuts are a bonus
Atmosphere: 5
Food: 5
Service: 5
The burgers were delicious. Fries were really good as well. I liked the sign that sourced the potatoes. Really enjoyed the food.
Only negative was the washrooms were very small.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger
The Best burger!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Always consistent, bacon cheeseburger is ways good.
They still have peanuts our for you to snack on, so keep that in mind of you're allergic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Bacon Cheeseburger
It was a great place for burgers, I went there with my family and everyone loved it. Burgers are freshly cooked the same as fries, and the size of the fries will surprise you. Highly recommend.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Little Cheeseburger, Bacon Cheeseburger, Bacon Cheeseburger and French Fries, Fresh Cut Fries, Double Bacon Cheeseburger, Little Bacon Burger, Bacon Burger, Their Cheeseburger
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