One of the best experiences I've ever had in a store. As soon as I entered the store I felt the genuine want to help. Very nice and knowledgeable staff who just want to help you the best they can. My experience jump started my day as a positive one. Thanks for everything.
Nicholas Dagley
Amazing experience and wonderful staff. Would definitely recommend and will be making the trip from Bridgewater again.
Carrie
Great spot for all your natural health care needs. My products are on price point with elsewhere. Some times not. Very kind and supportive staff. Easy to get to with parking. Good selection. I recommend calling or checking it out. On line or I'm person. Delivery online is way too expensive for local delivery. Nice atmosphere. I enjoy looking around and seeing what's new. I always price compare unless I cannot find it anywhere else. Locally made products too. Highly recommend.
Shelly Norman
I’ve been a customer of The Healthy Bug for a few years and called them looking for a multivitamin I wanted. They did not carry the product I was looking for but the owner Lou went out of his way to call multiple stores to source out and locate the product I needed and also offered to pick it up with no benefit to himself. Excellent customer service!!
Chloe Andrews
I’ve been a customer of The Healthy Bug since they were at their old location on Joseph Howe Drive. Lou, the owner, has always been so kind and helpful for me and my family. He always goes the “extra mile” to help us out. He seems to be very knowledgeable and told me that he was in the industry for 28 years. You can tell that he has a strong passion for this industry.He has given us free products when we couldn’t afford it and has even delivered products to our home.Lou has also on several occasions given us advice and information on products. He has suggested remedies when my kids were sick. He takes time to listen to you when you’re struggling with life and its challenges.All of the staff at The Healthy Bug seem to really care about their customers. I’ve never been a store that takes the time to know their customers and their needs.We now live outside of the city, but still come to The Healthy Bug for advice and products. I also like the fact that The Healthy Bug offers an excellent return policy of 90 days. They told me that if I buy something that I don’t like or if it doesn’t work for me, that I can return it within 90 days for a full refund. It applies for everything in the store, even a bag of potato chips! I don’t think any other health food store in the area does this. I was really impressed by their return policy. They also told me that they price match any of the stores in the local area.We highly recommend this store for your health food needs.
eun mi lee
Owner was helpful this store had what I wantedThank you
A N
Very good customer service, and very good after sales service
Jason Smith
If you give bad service your competitors will love you….And that’s what exactly happened.I walked into the Unhealthy Bug at around 12:10 and was the only one in the store. No one even greeted me. As I walked around, the staff happily chatting amongst themselves, three more people walked in and they were all greeted and helped. I however still wandering about on my own, not even being watched by the way. I wonder what your theft rate is. I did notice one thing, all the customers in the store were female.Well, as I walked around a bit more, and again being the only one in the store after all the female customers were helped and left, the ladies who were working went to the back of the store and started chatting by themselves.I just left as I watched the owner Lou Liberatore carrying on with personal conversations with his staff. It was kinda ironic that Lou watched me walk out of the store. Your staff reflect the management.Guess what a customer is…?…A customer is a person who pays for all your vacations even if it’s to Miami, your hobbies, and golf games and gives you the opportunity to better yourself. ~ my suggestion, go take customer service courses.The picture posted is of an empty front counter while everyone was in the back talking about a vacation to Florida.Last but not least. Your store came highly recommended for health food. As I hate shopping online I like to give local business a chance and I now see why Amazon is killing businesses like yours. I’m happy I didn’t contribute to your salary, vacations or hobbies.
Chloe Mennier
Great selection and the staff were so friendly and exceptionally helpful. They went above and beyond as far as answering my questions and even offered up some much appreciated suggestions. Highly recommend.
Ellie
Great store, and great customer service! Found everything I needed :)
This is a great store, same goes for the staff, really nice to talk to. Very decent prices as well, they have better prices on some items than even the big online retailers, like Amzn.
jeanne lucas
Amazing place, the manager and store owner are great people. They helped us find everything we needed and are very knowledgeable on most if not all the products they sell here.Very impressed and I am definitely coming back !! Also, their prices are really decent. Highly recommend!
A Davis
The Healthy Bug is my go-to health store when I am in town. They usually have what I am looking for, will offer to order it, if they can, or will suggest another store. Their current location seems more spacious than the previous one, and the parking is more convenient.Give them a look, if you are in the area!
Tamzykins Bella
The staff are friendly, super knowledgeable and supportive. The prices are great when compared to other health product businesses, and there is a wide variety of products to choose from. I highly recommend.
Sarah K.
If you want to go to a business that talks openly about political and controversial issues not understanding that not all people who use alternative health products appreciate their point of view, this is your place. I learned it is not a place I will revisit. Some staff are COVID deniers who most likely also supported the siege and occupations around Canada in January and February. I had heard rumours about this place but when I experienced it first hand, I knew my initial red flags that I had felt were spot on. Everyone is entitled to their personal opinion but to espouse it in a business is dangerous. Not my cup of "tea."
One of the best experiences I've ever had in a store. As soon as I entered the store I felt the genuine want to help. Very nice and knowledgeable staff who just want to help you the best they can. My experience jump started my day as a positive one. Thanks for everything.
Amazing experience and wonderful staff. Would definitely recommend and will be making the trip from Bridgewater again.
Great spot for all your natural health care needs. My products are on price point with elsewhere. Some times not. Very kind and supportive staff. Easy to get to with parking. Good selection. I recommend calling or checking it out. On line or I'm person. Delivery online is way too expensive for local delivery. Nice atmosphere. I enjoy looking around and seeing what's new. I always price compare unless I cannot find it anywhere else. Locally made products too. Highly recommend.
I’ve been a customer of The Healthy Bug for a few years and called them looking for a multivitamin I wanted. They did not carry the product I was looking for but the owner Lou went out of his way to call multiple stores to source out and locate the product I needed and also offered to pick it up with no benefit to himself. Excellent customer service!!
I’ve been a customer of The Healthy Bug since they were at their old location on Joseph Howe Drive. Lou, the owner, has always been so kind and helpful for me and my family. He always goes the “extra mile” to help us out. He seems to be very knowledgeable and told me that he was in the industry for 28 years. You can tell that he has a strong passion for this industry.He has given us free products when we couldn’t afford it and has even delivered products to our home.Lou has also on several occasions given us advice and information on products. He has suggested remedies when my kids were sick. He takes time to listen to you when you’re struggling with life and its challenges.All of the staff at The Healthy Bug seem to really care about their customers. I’ve never been a store that takes the time to know their customers and their needs.We now live outside of the city, but still come to The Healthy Bug for advice and products. I also like the fact that The Healthy Bug offers an excellent return policy of 90 days. They told me that if I buy something that I don’t like or if it doesn’t work for me, that I can return it within 90 days for a full refund. It applies for everything in the store, even a bag of potato chips! I don’t think any other health food store in the area does this. I was really impressed by their return policy. They also told me that they price match any of the stores in the local area.We highly recommend this store for your health food needs.
Owner was helpful this store had what I wantedThank you
Very good customer service, and very good after sales service
If you give bad service your competitors will love you….And that’s what exactly happened.I walked into the Unhealthy Bug at around 12:10 and was the only one in the store. No one even greeted me. As I walked around, the staff happily chatting amongst themselves, three more people walked in and they were all greeted and helped. I however still wandering about on my own, not even being watched by the way. I wonder what your theft rate is. I did notice one thing, all the customers in the store were female.Well, as I walked around a bit more, and again being the only one in the store after all the female customers were helped and left, the ladies who were working went to the back of the store and started chatting by themselves.I just left as I watched the owner Lou Liberatore carrying on with personal conversations with his staff. It was kinda ironic that Lou watched me walk out of the store. Your staff reflect the management.Guess what a customer is…?…A customer is a person who pays for all your vacations even if it’s to Miami, your hobbies, and golf games and gives you the opportunity to better yourself. ~ my suggestion, go take customer service courses.The picture posted is of an empty front counter while everyone was in the back talking about a vacation to Florida.Last but not least. Your store came highly recommended for health food. As I hate shopping online I like to give local business a chance and I now see why Amazon is killing businesses like yours. I’m happy I didn’t contribute to your salary, vacations or hobbies.
Great selection and the staff were so friendly and exceptionally helpful. They went above and beyond as far as answering my questions and even offered up some much appreciated suggestions. Highly recommend.
Great store, and great customer service! Found everything I needed :)
Restaurantji Recommends
This is a great store, same goes for the staff, really nice to talk to. Very decent prices as well, they have better prices on some items than even the big online retailers, like Amzn.
Amazing place, the manager and store owner are great people. They helped us find everything we needed and are very knowledgeable on most if not all the products they sell here.Very impressed and I am definitely coming back !! Also, their prices are really decent. Highly recommend!
The Healthy Bug is my go-to health store when I am in town. They usually have what I am looking for, will offer to order it, if they can, or will suggest another store. Their current location seems more spacious than the previous one, and the parking is more convenient.Give them a look, if you are in the area!
The staff are friendly, super knowledgeable and supportive. The prices are great when compared to other health product businesses, and there is a wide variety of products to choose from. I highly recommend.
If you want to go to a business that talks openly about political and controversial issues not understanding that not all people who use alternative health products appreciate their point of view, this is your place. I learned it is not a place I will revisit. Some staff are COVID deniers who most likely also supported the siege and occupations around Canada in January and February. I had heard rumours about this place but when I experienced it first hand, I knew my initial red flags that I had felt were spot on. Everyone is entitled to their personal opinion but to espouse it in a business is dangerous. Not my cup of "tea."