Yesterday, April 5th, 2024, at 5:40 p.m., I visited the drive-thru at this Tim Hortons location and politely asked about one of their products. Unfortunately, the response from a staff member, an Indian lady, was incredibly disrespectful. She insisted I should come inside if I wasn't sure about the products, instead of helping me out. Even after explaining that I was craving a specific item, her attitude remained rude and unhelpful. When I mentioned I was pregnant and looking for alternatives, she became even more hostile, raising her voice. Surprisingly, when I asked to speak with the supervisor, she claimed to be the supervisor herself and even provided me with a fake name when asked. It's unacceptable for someone in a supervisory position to treat customers, especially a pregnant woman, in such a manner. Despite my attempts to de-escalate the situation, she continued to be confrontational, insisting I leave my car. This was a completely unexpected and unpleasant experience for me, and I have no plans to return to this location. I feel uncomfortable even sharing this review because of the lady's anger, aggressiveness, and overall negative demeanour. I'd rather visit the Tim Hortons inside the neighbouring gas station, where I've never encountered such unprofessional behaviour.
Service: 1
Lovepreet Sher Gill
Very unprofessional and shows attitude all the time never bother to greet and respect customers and quality of food and drinks is pathetic.
Atmosphere: 1
Food: 1
Service: 1
Shavneet Kaur Kaile
Girl at front who wears glasses is ridiculous, she gave me wrong food and when I asked her politely that my order is wrong , and then she started giving me attitude for no reason. Don’t come for work if you can’t do it.
Service: 1
Blair Friis
Worst experience to date at Tim hortons, 10/10 would not go back. Repeating my order 3 times at the drive through speaker only to have my order still wrong is less than impressive.
Food: 3
Service: 2
Steve Wood
It a Tim restaurant not that exciting but coffee always fresh and
Atmosphere: 2
Service: 4
Scott Phillips
I find they leave you waiting in line way too long they also often only have one cashier available even though lots of people are just standing around talking.Vegetarian options: There are plenty of options just order it without meat I believe some locations have near meat or some other vegetarian based meat
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Farmers Wrap Sandwich
Zohaib Nasir
Poor service, gave me a wrong soup today. It's a common problem all across
Atmosphere: 4
Food: 4
Service: 1
Jan MacDonald
Whitehot chocolatewith baileysshot, omelet bites, herb and garlic pastry. I would get every morning for my breakfast and it's really good.
Atmosphere: 5
Food: 5
Service: 5
Dhruval Patel
Manager should hire people who are serious about providing customer service and not just laughing and killing time while there are
Atmosphere: 1
Food: 1
Service: 1
Jimit Patel
If you don’t like to work, You should stay home or find another job !!!!!Bare people out there who needs a job to even survive
Good place for coffee ☕️, ample parking, neat restrooms. The menu is long and impressive.
Atmosphere: 4
Food: 4
Service: 4
Arya Indrakumar Digil
In drive thru, I paid for a small latte and received a small coffee. Please verify before serving.
Service: 1
Nick Curran
No more single use cups in our ditches please.
Atmosphere: 1
Food: 1
Service: 1
Sylvain Latreille
A nice and warm place with very good service.Parking: Around thirty placesKid-friendliness: Yes very well suited for childrenWheelchair accessibility: A little restricted but still few have access to the services offered.
Atmosphere: 5
Food: 5
Service: 5
Thane Gillis
Thanks to the gentleman who helped me off the washroom floor this morning I fell because the floor was so wet no countion sign or nothing I really hurt myself I'm hoping your staff will keep up with the wet floors you should really put countion signs up to prevent this happening again and your morning staff knows about this I can sure feel the pain now
Yesterday, April 5th, 2024, at 5:40 p.m., I visited the drive-thru at this Tim Hortons location and politely asked about one of their products. Unfortunately, the response from a staff member, an Indian lady, was incredibly disrespectful. She insisted I should come inside if I wasn't sure about the products, instead of helping me out. Even after explaining that I was craving a specific item, her attitude remained rude and unhelpful. When I mentioned I was pregnant and looking for alternatives, she became even more hostile, raising her voice. Surprisingly, when I asked to speak with the supervisor, she claimed to be the supervisor herself and even provided me with a fake name when asked. It's unacceptable for someone in a supervisory position to treat customers, especially a pregnant woman, in such a manner. Despite my attempts to de-escalate the situation, she continued to be confrontational, insisting I leave my car. This was a completely unexpected and unpleasant experience for me, and I have no plans to return to this location. I feel uncomfortable even sharing this review because of the lady's anger, aggressiveness, and overall negative demeanour. I'd rather visit the Tim Hortons inside the neighbouring gas station, where I've never encountered such unprofessional behaviour.
Service: 1
Very unprofessional and shows attitude all the time never bother to greet and respect customers and quality of food and drinks is pathetic.
Atmosphere: 1
Food: 1
Service: 1
Girl at front who wears glasses is ridiculous, she gave me wrong food and when I asked her politely that my order is wrong , and then she started giving me attitude for no reason. Don’t come for work if you can’t do it.
Service: 1
Worst experience to date at Tim hortons, 10/10 would not go back. Repeating my order 3 times at the drive through speaker only to have my order still wrong is less than impressive.
Food: 3
Service: 2
It a Tim restaurant not that exciting but coffee always fresh and
Atmosphere: 2
Service: 4
I find they leave you waiting in line way too long they also often only have one cashier available even though lots of people are just standing around talking.Vegetarian options: There are plenty of options just order it without meat I believe some locations have near meat or some other vegetarian based meat
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Farmers Wrap Sandwich
Poor service, gave me a wrong soup today. It's a common problem all across
Atmosphere: 4
Food: 4
Service: 1
Whitehot chocolatewith baileysshot, omelet bites, herb and garlic pastry. I would get every morning for my breakfast and it's really good.
Atmosphere: 5
Food: 5
Service: 5
Manager should hire people who are serious about providing customer service and not just laughing and killing time while there are
Atmosphere: 1
Food: 1
Service: 1
If you don’t like to work, You should stay home or find another job !!!!!Bare people out there who needs a job to even survive
Restaurantji Recommends
Good place for coffee ☕️, ample parking, neat restrooms. The menu is long and impressive.
Atmosphere: 4
Food: 4
Service: 4
In drive thru, I paid for a small latte and received a small coffee. Please verify before serving.
Service: 1
No more single use cups in our ditches please.
Atmosphere: 1
Food: 1
Service: 1
A nice and warm place with very good service.Parking: Around thirty placesKid-friendliness: Yes very well suited for childrenWheelchair accessibility: A little restricted but still few have access to the services offered.
Atmosphere: 5
Food: 5
Service: 5
Thanks to the gentleman who helped me off the washroom floor this morning I fell because the floor was so wet no countion sign or nothing I really hurt myself I'm hoping your staff will keep up with the wet floors you should really put countion signs up to prevent this happening again and your morning staff knows about this I can sure feel the pain now