Location shows things on menu that they do not make. Individuals end up waiting in line to find out. Poor service model.
Atmosphere: 1
Food: 1
Service: 1
Jessica W
I ordered an iced capp and received a hot drink. She insisted that was my order so I had to pay for 2 drinks to get the one I wanted. When I drank it I sucked up a bead of plastic or glass through the straw. I brought it back to let her know so she could check the machines but she scowled at me and said I didn't get it here. Definitely did. I'd even waited for other customers to leave before approaching her to avoid embarrassing the store.
Atmosphere: 1
Food: 1
Service: 1
John C.
I was hete yesterday and today asked for a framers warp no egg on both of the warps were egg I also order a ice coffee mad with milk so I ask them is this milk there said yes it had cream in it I also asked if the warp has egg in it there said no the guy I was giving the warp to can't have egg he will thow up so I told the "manger" she was like ok want a new one. Check your ordes
Allan Mcadam
The staff here are amazing. The 2 stars goes to the owner of this location because every Saturday afternoon you leave this one young lady to work on her own, which isn't only unsafe but it leaves everyone standing in line forever. The amount of business that leaves the line each time I visit would easily pay for a second staff member. I'm only posting this after the 3rd visit in as many weeks with the same problem. Please stay your store safely and efficiently
Jenista Jenereaux
-place.. Busy
Sheryl Osborne
Went in today instead of the drive thru. Horrible service. The counter girl was short and never smiled. Asked and paid for 20 Timbits, she passed them to me and I asked for a separate bag because I have 4 kids and 1 was in a separate car. Opened them and they were mostly chocolate glazed and I knew from looking at them there weren’t 20 in the box, worked for Timmies for years! There were 16 the girl said that was all there was, no apology like it is ok to offer us less then what we paid for! After we pointed it out another worker offered us a donut which is fine but this should of been offered from the start and not because we pointed it out! Very disappointed, also if you are that low you get your baker to back, should never be this low! Again like I said I use to work for Tim’s. Ex Tim’s Assistant Manager very unhappy with the service she was given today!
Barb Adams
Coffee good
Ashlan Potts
While this location is convenient, it is not always quick. The staff we encounter are usually very young and it is difficult to get their attention at the counter if they're busy talking in the back. Aside from giving allowances for new staff who are training, I often have trouble explaining that I want to buy boxed tea - not just a plain tea bag. Perhaps having buttons or something to identify new staff in training would be helpful, and if they have a lot of work to do in the back, leave a bell on the counter. Would also suggest not putting out as many branded products (cups, Christmas ornaments, Keurig etc) to sell as the store is already very small and these items just make it more crowded.
Norm Hanley
I'm really not sure what happened today. This is a place my wife goes all the time as it is convenient. They must have been having a bad day. The server was rude to my wife and then when my daughter went a bit later she was treated so badly she ended up crying in the washroom for half an hour. Not happy about this.
Location shows things on menu that they do not make. Individuals end up waiting in line to find out. Poor service model.
Atmosphere: 1
Food: 1
Service: 1
I ordered an iced capp and received a hot drink. She insisted that was my order so I had to pay for 2 drinks to get the one I wanted. When I drank it I sucked up a bead of plastic or glass through the straw. I brought it back to let her know so she could check the machines but she scowled at me and said I didn't get it here. Definitely did. I'd even waited for other customers to leave before approaching her to avoid embarrassing the store.
Atmosphere: 1
Food: 1
Service: 1
I was hete yesterday and today asked for a framers warp no egg on both of the warps were egg I also order a ice coffee mad with milk so I ask them is this milk there said yes it had cream in it I also asked if the warp has egg in it there said no the guy I was giving the warp to can't have egg he will thow up so I told the "manger" she was like ok want a new one. Check your ordes
The staff here are amazing. The 2 stars goes to the owner of this location because every Saturday afternoon you leave this one young lady to work on her own, which isn't only unsafe but it leaves everyone standing in line forever. The amount of business that leaves the line each time I visit would easily pay for a second staff member. I'm only posting this after the 3rd visit in as many weeks with the same problem. Please stay your store safely and efficiently
-place.. Busy
Went in today instead of the drive thru. Horrible service. The counter girl was short and never smiled. Asked and paid for 20 Timbits, she passed them to me and I asked for a separate bag because I have 4 kids and 1 was in a separate car. Opened them and they were mostly chocolate glazed and I knew from looking at them there weren’t 20 in the box, worked for Timmies for years! There were 16 the girl said that was all there was, no apology like it is ok to offer us less then what we paid for! After we pointed it out another worker offered us a donut which is fine but this should of been offered from the start and not because we pointed it out! Very disappointed, also if you are that low you get your baker to back, should never be this low! Again like I said I use to work for Tim’s. Ex Tim’s Assistant Manager very unhappy with the service she was given today!
Coffee good
While this location is convenient, it is not always quick. The staff we encounter are usually very young and it is difficult to get their attention at the counter if they're busy talking in the back. Aside from giving allowances for new staff who are training, I often have trouble explaining that I want to buy boxed tea - not just a plain tea bag. Perhaps having buttons or something to identify new staff in training would be helpful, and if they have a lot of work to do in the back, leave a bell on the counter. Would also suggest not putting out as many branded products (cups, Christmas ornaments, Keurig etc) to sell as the store is already very small and these items just make it more crowded.
I'm really not sure what happened today. This is a place my wife goes all the time as it is convenient. They must have been having a bad day. The server was rude to my wife and then when my daughter went a bit later she was treated so badly she ended up crying in the washroom for half an hour. Not happy about this.
i like timbit
Restaurantji Recommends
Service fast and efficient
Good coffee.
Addicted loo
Fantastic service. Quick & friendly. Ordered a dozen of the same donuts without glaze and they made them up right away.
Amazing people quick and fast service