I go here every morning for my coffee and the staff are always so welcoming and the drive through times are great! This morning was the fastest yet!
Atmosphere: 5
Food: 5
Service: 5
bobby todd
I have to say, when it comes to taste, quality, service, customer care, food standards, and safety, this is truly the best team. The staff here goes above and beyond—from greeting you warmly to preparing your order perfectly. To top it off, the employee who doesn't have name tag, and I don't know her name but she in particular, is incredibly friendly and delivers outstanding customer service with smiling face. I enjoy their Hot Chocolate every single day. Normally in many places hot chocolate is not that good and only its like sweet hot water..but here I really enjoy the taste and consistency. If you live in Sackville or nearby, I’d highly recommend visiting this place. Kudos to the employee with no name tag and rest of the evening team. Keep smiling. Thank you!
Avelin Ranola
Lovely staff!
Atmosphere: 5
Food: 5
Service: 5
Erin V
Great experience with Taylor making a speciality order for a special occasion! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
T S
This location has improved so much in the past couple months. The drive thru has become much faster than it used to me and the staff are always friendly and efficient. I will go out of my way to come to this location so that I know I am receiving friendly service and my order will be accurate.
Atmosphere: 5
Food: 5
Service: 5
Deep Deep
This place is amazing and the staff is fantastic, warm and welcoming. The service is quick and the atmosphere is always convivial and inviting.⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Breanna Hatch
people with dairy allergies and or vegetarian/vegan food restrictions be aware. Tim Horton's offers oat beverage substitutes for their coffee, and as someone with an extreme allergy to milk this seemed like an exciting addition. Unfortunately 9 times out of 10 when i order a coffee with oat milk from this location, and specifically explain to the workers i have a dairy allergy that it must be oat milk i will still receive a coffee with cream and end up extremely sick. when being handed over my coffee after the worker makes it, i will always double check with them that they made it with oat milk, and so many times the workers lied and said yes but still gave me dairy. I would understand if you don't have it in stock, but you need to let the customer know and not just give them the next thing. Being allergic and receiving dairy is one thing, but i couldn't imagine someone who dedicated years of their life to avoiding animal biproducts to have that ruined by careless employees and management.
this is just a note to add since were already here, they also charge you for condiment substitutions on any food items you order, and always fail to provide you with them. so now you paid extra and have no condiments, just taking your money.
This location is under the same management at the Esso Tim Horton's, which has much better staff and reviews. its very clear the manager puts all of her eggs in one basket.
Atmosphere: 2
Food: 2
Service: 1
Baljeet Singh
I am delivery driver. Been driving from 8 years and i take my job seriously. But the manager lady i dont know her name, just casually yelled at me for some other guy's mistake and ruined my morning. I was in my serenity zone and couldn't even process what happened, she basically generalized all of the courier driver and blamed me for there mistakes. Bravo lady!! I will make sure to drop all of this location's orders.
Atmosphere: 1
Food: 1
Service: 1
Kyle Arsenault
Ordered inside for one everything bagel, toasted with Herb and Garlic cream cheese. Didn't check until I got home to find out I got a GRILLED BAGEL with nothing else on it. So, I drive back, tell one of the girls at cash it was made wrong and I'm just looking for a remake. They turn to the girl working food station, mention it's grilled and she tells cash girl it's cause the toaster is broken. So cash girl turns back to me and tells me, then asks me if I still want it. Uh, no, it's still wrong, no cream cheese, remember?
Once they were remaking it, I spoke with a manager about how when a customer orders something and an establishment cannot accommodate it, it's kind of imperative that they tell us. The manager agrees and tells me it's the owner SCOTT's decision and everybody was told to not tell customers and to just grill bagels instead.
So SCOTT, you just okay with lying to your customers, telling your employees to withhold information and to just grill a bagel? Instead of just telling me it's broken and offering it grilled or offer something else? Great business practice.. I've worked in customer service for over 20 years, and I wouldn't dream of lying to someone's face like that.
So to everyone who ever gets something wrong from this location, it's probably SCOTT telling all his employees to blatantly lie to us all.
Atmosphere: 1
Food: 1
Service: 1
Goldie Robson
Welcoming atmosphere, clean restaurant. Staff is always friendly and remember your order
Quick coffee pick up. Busy location, lines up can be long.
Atmosphere: 3
Food: 3
Service: 5
Roxy W
This Tim Hortons is always clean, the staff are friendly and the service is fast and accurate whether youre eating in or in drive thru!
Atmosphere: 5
Food: 5
Service: 5
Alexa Wray
The people that work in this store are the best tims worker I ever came across Clean environment. Always friendly and very courteous there.thank for the great service.
I go here every morning for my coffee and the staff are always so welcoming and the drive through times are great! This morning was the fastest yet!
Atmosphere: 5
Food: 5
Service: 5
I have to say, when it comes to taste, quality, service, customer care, food standards, and safety, this is truly the best team. The staff here goes above and beyond—from greeting you warmly to preparing your order perfectly. To top it off, the employee who doesn't have name tag, and I don't know her name but she in particular, is incredibly friendly and delivers outstanding customer service with smiling face. I enjoy their Hot Chocolate every single day. Normally in many places hot chocolate is not that good and only its like sweet hot water..but here I really enjoy the taste and consistency. If you live in Sackville or nearby, I’d highly recommend visiting this place. Kudos to the employee with no name tag and rest of the evening team. Keep smiling. Thank you!
Lovely staff!
Atmosphere: 5
Food: 5
Service: 5
Great experience with Taylor making a speciality order for a special occasion! Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
This location has improved so much in the past couple months. The drive thru has become much faster than it used to me and the staff are always friendly and efficient. I will go out of my way to come to this location so that I know I am receiving friendly service and my order will be accurate.
Atmosphere: 5
Food: 5
Service: 5
This place is amazing and the staff is fantastic, warm and welcoming. The service is quick and the atmosphere is always convivial and inviting.⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
people with dairy allergies and or vegetarian/vegan food restrictions be aware.
Tim Horton's offers oat beverage substitutes for their coffee, and as someone with an extreme allergy to milk this seemed like an exciting addition. Unfortunately 9 times out of 10 when i order a coffee with oat milk from this location, and specifically explain to the workers i have a dairy allergy that it must be oat milk i will still receive a coffee with cream and end up extremely sick.
when being handed over my coffee after the worker makes it, i will always double check with them that they made it with oat milk, and so many times the workers lied and said yes but still gave me dairy. I would understand if you don't have it in stock, but you need to let the customer know and not just give them the next thing.
Being allergic and receiving dairy is one thing, but i couldn't imagine someone who dedicated years of their life to avoiding animal biproducts to have that ruined by careless employees and management.
this is just a note to add since were already here, they also charge you for condiment substitutions on any food items you order, and always fail to provide you with them. so now you paid extra and have no condiments, just taking your money.
This location is under the same management at the Esso Tim Horton's, which has much better staff and reviews. its very clear the manager puts all of her eggs in one basket.
Atmosphere: 2
Food: 2
Service: 1
I am delivery driver. Been driving from 8 years and i take my job seriously. But the manager lady i dont know her name, just casually yelled at me for some other guy's mistake and ruined my morning.
I was in my serenity zone and couldn't even process what happened, she basically generalized all of the courier driver and blamed me for there mistakes. Bravo lady!! I will make sure to drop all of this location's orders.
Atmosphere: 1
Food: 1
Service: 1
Ordered inside for one everything bagel, toasted with Herb and Garlic cream cheese. Didn't check until I got home to find out I got a GRILLED BAGEL with nothing else on it. So, I drive back, tell one of the girls at cash it was made wrong and I'm just looking for a remake. They turn to the girl working food station, mention it's grilled and she tells cash girl it's cause the toaster is broken. So cash girl turns back to me and tells me, then asks me if I still want it. Uh, no, it's still wrong, no cream cheese, remember?
Once they were remaking it, I spoke with a manager about how when a customer orders something and an establishment cannot accommodate it, it's kind of imperative that they tell us. The manager agrees and tells me it's the owner SCOTT's decision and everybody was told to not tell customers and to just grill bagels instead.
So SCOTT, you just okay with lying to your customers, telling your employees to withhold information and to just grill a bagel? Instead of just telling me it's broken and offering it grilled or offer something else? Great business practice.. I've worked in customer service for over 20 years, and I wouldn't dream of lying to someone's face like that.
So to everyone who ever gets something wrong from this location, it's probably SCOTT telling all his employees to blatantly lie to us all.
Atmosphere: 1
Food: 1
Service: 1
Welcoming atmosphere, clean restaurant. Staff is always friendly and remember your order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Quick coffee pick up. Busy location, lines up can be long.
Atmosphere: 3
Food: 3
Service: 5
This Tim Hortons is always clean, the staff are friendly and the service is fast and accurate whether youre eating in or in drive thru!
Atmosphere: 5
Food: 5
Service: 5
The people that work in this store are the best tims worker I ever came across
Clean environment. Always friendly and very courteous there.thank for the great service.
Atmosphere: 5
Food: 5
Service: 5
Thw set up in the building is not convenient
Atmosphere: 3
Food: 5
Service: 5
Used Drive Thru at lunchtime &
Atmosphere: 5
Food: 5
Service: 5
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