Swiss Chalet
9269 Commercial St, New Minas
(902) 681-1761
Recent Reviews
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Lynette was an amazing server, friendly, attentive, and made the whole experience enjoyable. She checked in at just the right times and had such a positive attitude. Great service from start to finish!
Atmosphere: 5
Food: 5
Service: 5
Took my son out for a late dinner today.
He had the bacon cheeseburger platter and I had the pulled rib bbq sandwich.
His was great and he liked it.
My rib sandwich meat was 70% gristle and dry.
I had fries and gravy for my side which was great.
We were not asked how things were during our meal.
I worked in customer service for over 42 years and it’s a non negotiable standard to ask how your meal is during.
When approached by the male waiter at the end of our meal, he still didn’t ask how our meal was so I told him about the meal and his reply was “hmm, I’ll let the kitchen know” then he came back, passed me the debit machine. I asked him how to avoid giving a tip as the debit was set up for tips only. I didn’t tip because no discount no mention of the quality of the meal.
I will return because I do like the other staff and the other food I have had is delicious BUT, this male waiter has learn that without customers, he is unemployed. Middle Ages guy, glasses dark hair
Atmosphere: 4
Food: 1
Service: 1
𝐏𝐫𝐢𝐜𝐞𝐬 𝐚𝐫𝐞 𝐫𝐞𝐚𝐬𝐨𝐧𝐚𝐛𝐥𝐞 𝐞𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐥𝐲 𝐰𝐢𝐭𝐡 𝐢𝐭'𝐬 𝐬𝐞𝐫𝐯𝐢𝐧𝐠, 𝐰𝐞 𝐞𝐧𝐣𝐨𝐲𝐞𝐝 𝐭𝐡𝐞 𝐟𝐨𝐨𝐝, 𝐬𝐞𝐫𝐯𝐞𝐫 𝐰𝐚𝐬 𝐯𝐞𝐫𝐲 𝐚𝐭𝐭𝐞𝐧𝐭𝐢𝐯𝐞. 𝐖𝐢𝐥𝐥 𝐝𝐞𝐟𝐢𝐧𝐢𝐭𝐞𝐥𝐲 𝐠𝐨 𝐛𝐚𝐜𝐤
Atmosphere: 4
Food: 4
Service: 5
Minimal patrons, but for what was there, very loud talkers, speaker phone conversations that was heard throughout the restaurant. If they wanted the clients to partake, fine. Otherwise, keep it to yourself please.
Waiter was awesome, despite his confidence of maintaining balance of serving meals and cleaning up... he developed the dropsies, LOL 😆
Atmosphere: 4
Food: 4
Service: 5
Waitress not once ask if we needed or wanted anything else, I watched her wipe her nose with a napkin and didn’t wash her hands. We were 1/2 way through eating when she came with take out dishes and asked if we wanted to take our food home with us, she stated I noticed you slowed down eating, well my friend and I were chatting, that’s why we slowed down. We t was 3:00 pm not even closing time. She then came and reached across in front of me to get my plate, not once did she ask if we wanted dessert. . Poor service.
Atmosphere: 1
Food: 3
Our server Norma was the best. She was so on the ball with everything and not to mention funny, I wanted to ask her to come sit with us. Great personality. We came from the city and we will definitely be back because of her.
Atmosphere: 5
Food: 4
Service: 5
Our waitress Norma was excellent, and made our girls day out lunch even more enjoyable! Thank you Norma!
Atmosphere: 4
Food: 5
Service: 5
We always enjoy going to Swiss chalet with the kids. They enjoy the kids menu and choices. The service can take take some time, but the staff is always very nice. Good atmosphere.
Atmosphere: 4
Food: 5
Service: 4
Still our all time favorite
Atmosphere: 5
Food: 5
Service: 4
Stopped in for supper Tuesday night had a great server I believe her name was Liz she was very friendly and very helpful when it came to choosing what I wanted for a meal always had a smile on her face and brought out our meal nice and hot . I will definitely be going back .
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Very nice restaurant good food and great service 👌 my favorite place to dine. Very friendly and respectful, I will definitely be back
Atmosphere: 5
Food: 5
Service: 5
Always super friendly and always respectful service is awesome keep up the awesome work Lynette your work really shows ☺️ and as always i will be back.
Atmosphere: 5
Food: 5
Service: 5
They have chicken for sale here that you can eat
Awesome food!
Atmosphere: 5
Food: 5
Service: 5
We always eat at your restaurants The food is amazing
However today was freezing. Don’t think you need AC running in Oct. meal was cold before we had time to really get started When I see servers wearing sweaters, it’s toooo cold Most people had coats or sweaters on. I managed restaurants for over 20 years and always had to remind my kitchen staff not to freeze out paying customers.
Atmosphere: 1
Food: 5
Service: 4
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