This is the worst Tim Hortons I have gone to. The staff are extremely rude. No customer service at all and the wait while they speak their language to each other and make the customers wait until they are ready to service you. Something really needs to change, or you are going to lose your customers. I work in customer service and if this was my business, I would really be concerned about what's happening. They make you feel like you are bothering them. Do they not realize that without customers, they would not have their jobs. Very unsatisfied customer here and I think spending more money and going to Starbucks will be worth it.
Atmosphere: 1
KAYODE RONALD FATIMEHIN
Nice place
Jena Richards
Im a frequent customer at Tim's few times a day I have nothing but problems with the Tim's at ur timberlea Nova Scotia location on more then enough times had your employees read back my order pull up pay for it wait for it n it not all be there ask for the rest of my order n they give dirty works talk n there language they speak n laugh . It's redicilious teas never made usually I'm always waiting foods hard or just thrown together and employees are the shits. I asked for managers number or someone to contact with complaints they tell me they have no one. Which I know is a lie as I used to be an employee for Tim's some time ago.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wildberry Cheesecake Filled Ring Dream Donut
DJ
Worst service and food ever had in Tim Hortons, will never come back again. Staff should be more polite and they were talking very loud in working area. I ordered chicken wrap, but the chicken is still cold and frozen, when I try to take it to counter and wanna ask if they can heated again. the staff just told me cause I ordered 15 mins ago, even not wait for me to finish my sentence and just interrupted me.
Atmosphere: 1
Food: 1
Service: 1
M K
They need to learn/ get train properly. Bad behaviour, rude when pointed out what is wrong, gave us spilled coffee, no markings for coffee ordered. Just throw the coffee for pickup and no responsibility how that has been placed. Management has to properly train them. Very bad
Atmosphere: 2
Food: 1
Service: 1
Mike Kipper
Just got a coffee & cookie. Both were good. Service was friendly
Atmosphere: 4
Food: 4
Service: 4
HARMAN JEET
I ordered steep tea just half an hour ago and i came to pay via drive thru, in that time period she said me your tea is cold. What the hell is this?? Less than half minute my tea got cold??? And the she said I can microwave it, i did not say a single word to her and then she microwaved it untill it turns into fire. Extremely hot. Bullshit service at all. That was small chubby girl even did not greet before and after her bad service. Dont want to get this experience. Kindly focus on staff. Its not under the guidelines of tim hortons to microwave that coffee cup and she did that confidently. Pathetic behaviour!!!
Atmosphere: 1
Food: 1
Service: 1
Bakul Purabia
Food is best as TIM Hortons is an quality brand, but they treat Asians unprofessional, we are not poor we pay same money just like western people. We deserve
Atmosphere: 1
Food: 5
Service: 1
Will Callaghan
Gone 3 days in a row and each time they told me they sell absolutely no food, coffee had orange juice in it, I asked for a large double double and an orange juice not orange juice in my coffee. 😡
Atmosphere: 1
Food: 1
Service: 1
Melody Meisner
Ordered 3 items. 1 of 3 was correct. Cinnamon bagel, plain bagel, 20 mixed timbits. We were handed 2 plain bagels.
Consistently inconsistent. I can only assume there is a language barrier or the staff here do not care at all because they cannot get the most simple orders correct.
Mark Wyatt
Have fun getting your order right here! They will serve you the incorrect drink and cold hashbrowns with a smile. It’s disappointing the lack of care or attention taken anymore.
This is the worst Tim Hortons I have gone to. The staff are extremely rude. No customer service at all and the wait while they speak their language to each other and make the customers wait until they are ready to service you. Something really needs to change, or you are going to lose your customers. I work in customer service and if this was my business, I would really be concerned about what's happening. They make you feel like you are bothering them. Do they not realize that without customers, they would not have their jobs. Very unsatisfied customer here and I think spending more money and going to Starbucks will be worth it.
Atmosphere: 1
Nice place
Im a frequent customer at Tim's few times a day I have nothing but problems with the Tim's at ur timberlea Nova Scotia location on more then enough times had your employees read back my order pull up pay for it wait for it n it not all be there ask for the rest of my order n they give dirty works talk n there language they speak n laugh . It's redicilious teas never made usually I'm always waiting foods hard or just thrown together and employees are the shits. I asked for managers number or someone to contact with complaints they tell me they have no one. Which I know is a lie as I used to be an employee for Tim's some time ago.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Wildberry Cheesecake Filled Ring Dream Donut
Worst service and food ever had in Tim Hortons, will never come back again. Staff should be more polite and they were talking very loud in working area. I ordered chicken wrap, but the chicken is still cold and frozen, when I try to take it to counter and wanna ask if they can heated again. the staff just told me cause I ordered 15 mins ago, even not wait for me to finish my sentence and just interrupted me.
Atmosphere: 1
Food: 1
Service: 1
They need to learn/ get train properly.
Bad behaviour, rude when pointed out what is wrong, gave us spilled coffee, no markings for coffee ordered. Just throw the coffee for pickup and no responsibility how that has been placed. Management has to properly train them. Very bad
Atmosphere: 2
Food: 1
Service: 1
Just got a coffee & cookie. Both were good. Service was friendly
Atmosphere: 4
Food: 4
Service: 4
I ordered steep tea just half an hour ago and i came to pay via drive thru, in that time period she said me your tea is cold. What the hell is this?? Less than half minute my tea got cold??? And the she said I can microwave it, i did not say a single word to her and then she microwaved it untill it turns into fire. Extremely hot. Bullshit service at all. That was small chubby girl even did not greet before and after her bad service. Dont want to get this experience. Kindly focus on staff. Its not under the guidelines of tim hortons to microwave that coffee cup and she did that confidently. Pathetic behaviour!!!
Atmosphere: 1
Food: 1
Service: 1
Food is best as TIM Hortons is an quality brand, but they treat Asians unprofessional, we are not poor we pay same money just like western people. We deserve
Atmosphere: 1
Food: 5
Service: 1
Gone 3 days in a row and each time they told me they sell absolutely no food, coffee had orange juice in it, I asked for a large double double and an orange juice not orange juice in my coffee. 😡
Atmosphere: 1
Food: 1
Service: 1
Ordered 3 items. 1 of 3 was correct.
Cinnamon bagel, plain bagel, 20 mixed timbits.
We were handed 2 plain bagels.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Not good Service
Drive through so no notes
on atmosphere
Food: 5
Service: 4
Consistently inconsistent. I can only assume there is a language barrier or the staff here do not care at all because they cannot get the most simple orders correct.
Have fun getting your order right here! They will serve you the incorrect drink and cold hashbrowns with a smile. It’s disappointing the lack of care or attention taken anymore.
Atmosphere: 1
Food: 1
Service: 1
Waited in a empty line for 10 minutes.
Atmosphere: 3
Food: 5
Service: 1
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